TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Very handy For the most part, if your taxes aren't ridiculously complicated, Turbo Tax will step you through filing your taxed. I have used it every year of our 25 year marriage.
Date published: 2021-02-28
Rated 4 out of 5 by from Good tax refund program after... ... I went searching online to find out what the error 'home mortgage reference code 9-945-263' is on the Turbotax application. Turns out its an error that is not explained how to correct by Turbotax. I did find an obscure solution on a reddit chat on how to get by that error in order to file my taxes. This error needs to be either fixed or easily explained how to work around it.
Date published: 2021-02-28
Rated 5 out of 5 by from GREAT HELP GREAT HELP TO ANYONE LIVING ON A FIXED INCOME AND CAN'T AFFORD TO PAY TO HAVE TAXES DONE
Date published: 2021-02-28
Rated 1 out of 5 by from IT SUCKS THIS YEAR COULD NOT FIND LAST YEARS TAXES FROM TURBOTAX AT ALL
Date published: 2021-02-28
Rated 5 out of 5 by from awesome! super fast and easy to work with! felt good getting it all done without the stress
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax Customer I've been using Turbo Tax for 3 years now. They are super cool.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to file and walk you through everything! This is my 8th year using turbo tax and it was just as easy this year as previously. We had a new health condition this year in our family so a lot more medical expenses and I was afraid I would do it wrong or wouldn't know how to do it but it was very clear with Turbo Tax how we would need to file and report things to get our best refund.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax is was so easy to use, easy to follow, with excellent help options. They make filing your taxes stress-free and relaxing! Such a relief!
Date published: 2021-02-28
Rated 5 out of 5 by from was easy first time It was real easy for my first time use. I will try to do it every year now
Date published: 2021-02-28
Rated 4 out of 5 by from Useful software overall, but with some hangups We've used TurboTax for years, and they do provide a useful means of expediently filing our taxes. However, each year, there are "errors" here and there that the software catches that are actually the result of the software itself rather than our inputs. Once TT identifies these "errors," it can be virtually impossible to figure out just what exactly is needed to correct the error since the input in question derives from the software. Frustrating at times but still worth it in the long run given how comprehensive the software is...
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very handy For the most part, if your taxes aren't ridiculously complicated, Turbo Tax will step you through filing your taxed. I have used it every year of our 25 year marriage.
Date published: 2021-02-28
Rated 4 out of 5 by from Good tax refund program after... ... I went searching online to find out what the error 'home mortgage reference code 9-945-263' is on the Turbotax application. Turns out its an error that is not explained how to correct by Turbotax. I did find an obscure solution on a reddit chat on how to get by that error in order to file my taxes. This error needs to be either fixed or easily explained how to work around it.
Date published: 2021-02-28
Rated 5 out of 5 by from GREAT HELP GREAT HELP TO ANYONE LIVING ON A FIXED INCOME AND CAN'T AFFORD TO PAY TO HAVE TAXES DONE
Date published: 2021-02-28
Rated 1 out of 5 by from IT SUCKS THIS YEAR COULD NOT FIND LAST YEARS TAXES FROM TURBOTAX AT ALL
Date published: 2021-02-28
Rated 5 out of 5 by from awesome! super fast and easy to work with! felt good getting it all done without the stress
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax Customer I've been using Turbo Tax for 3 years now. They are super cool.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to file and walk you through everything! This is my 8th year using turbo tax and it was just as easy this year as previously. We had a new health condition this year in our family so a lot more medical expenses and I was afraid I would do it wrong or wouldn't know how to do it but it was very clear with Turbo Tax how we would need to file and report things to get our best refund.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax is was so easy to use, easy to follow, with excellent help options. They make filing your taxes stress-free and relaxing! Such a relief!
Date published: 2021-02-28
Rated 5 out of 5 by from was easy first time It was real easy for my first time use. I will try to do it every year now
Date published: 2021-02-28
Rated 4 out of 5 by from Useful software overall, but with some hangups We've used TurboTax for years, and they do provide a useful means of expediently filing our taxes. However, each year, there are "errors" here and there that the software catches that are actually the result of the software itself rather than our inputs. Once TT identifies these "errors," it can be virtually impossible to figure out just what exactly is needed to correct the error since the input in question derives from the software. Frustrating at times but still worth it in the long run given how comprehensive the software is...
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9955