TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Never Free You always advertise free, but almost never are. I did not even use employer insurance this year and still had to pay. I file taxes for two other people and they also have to pay for this free service. Then to charge an extra $40 this year to pay your fees out of our federal return is pitiful. I have been with turbotax for seven years and I just might look elsewhere next year.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is SO user friendly! Very simple to use and very informative every step of the way!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is great it worked really well for me I loved how it gave you step by step how to file :)
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax makes it so easy to do taxes! I have been using TurboTax for years and it really makes everything easier to be able to transfer last year's information automatically. The also have great resources for changes to the tax laws.
Date published: 2021-02-20
Rated 5 out of 5 by from There is no reason you shouldn't be using TurboTax I have used Turbo Tax for many years now and it is so simple just walks you through every scenario, can't say enough about how good it is
Date published: 2021-02-20
Rated 4 out of 5 by from Much easier than doing it on paper Very comprehensive questions. Screens are easy to read. Only a few of the questions required me to do some research. Downsides - they hit you for an extra fee that is excessive if you pay the preparation fees from your refund. Pay it any other way you can. Also, watch for the system to create extra lines if you import W-2 and 1099 info.
Date published: 2021-02-20
Rated 4 out of 5 by from Excellent No experience with live techs not a big return this year
Date published: 2021-02-20
Rated 5 out of 5 by from Great app! It help me understand some of the intricacies of my taxes.
Date published: 2021-02-20
Rated 2 out of 5 by from It was fine till I realized I had filed to early. Everything was smooth, and I had believed I had filed on the 10th. Its now the 20th and there was no message to me saying I needed to fully file again. So you can imagine my suprise that I had to finalize it all over again. Technology is supposed to make things easier, not more complicated.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax was able to tell me how to delete forms from my return that I did not need
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 9952
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Never Free You always advertise free, but almost never are. I did not even use employer insurance this year and still had to pay. I file taxes for two other people and they also have to pay for this free service. Then to charge an extra $40 this year to pay your fees out of our federal return is pitiful. I have been with turbotax for seven years and I just might look elsewhere next year.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is SO user friendly! Very simple to use and very informative every step of the way!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is great it worked really well for me I loved how it gave you step by step how to file :)
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax makes it so easy to do taxes! I have been using TurboTax for years and it really makes everything easier to be able to transfer last year's information automatically. The also have great resources for changes to the tax laws.
Date published: 2021-02-20
Rated 5 out of 5 by from There is no reason you shouldn't be using TurboTax I have used Turbo Tax for many years now and it is so simple just walks you through every scenario, can't say enough about how good it is
Date published: 2021-02-20
Rated 4 out of 5 by from Much easier than doing it on paper Very comprehensive questions. Screens are easy to read. Only a few of the questions required me to do some research. Downsides - they hit you for an extra fee that is excessive if you pay the preparation fees from your refund. Pay it any other way you can. Also, watch for the system to create extra lines if you import W-2 and 1099 info.
Date published: 2021-02-20
Rated 4 out of 5 by from Excellent No experience with live techs not a big return this year
Date published: 2021-02-20
Rated 5 out of 5 by from Great app! It help me understand some of the intricacies of my taxes.
Date published: 2021-02-20
Rated 2 out of 5 by from It was fine till I realized I had filed to early. Everything was smooth, and I had believed I had filed on the 10th. Its now the 20th and there was no message to me saying I needed to fully file again. So you can imagine my suprise that I had to finalize it all over again. Technology is supposed to make things easier, not more complicated.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax was able to tell me how to delete forms from my return that I did not need
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 9952