TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo was great I did it with no help it was very easy i didnt need any assistance.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is AMAZING I love TurboTax! They always make sure I understand my taxes
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome just don’t hit a wrong button I had to clear and do my work again. But was more careful the second time and it went smoothly
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great Experience is great. Reliable service. Excellent, I like it
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I love this better than hr block. It was very easy and thorough.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for a long time. It seems to get more difficult every year. I think, that someone that is a "regular guy user" needs to preview the product before it is released to the public. I had trouble signing up for the Tax Audit because your product would not easily let me change my Credit Card number...I had to call the number to change it manually. Also, as I am Clergy, I cannot file electronically because your product does not have a way to attach the Clergy Worksheet...We, the Clergy, need you to fix this so we do not have to file my mail...please! Thank you for your product!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is amazing!! I have been using Turbo Tax for years and really appreciate the ease of filing the taxes. Turbo Tax takes all of the guess work and scariness out of tax filings. This year I also use quickbooks + turbo tax, what an amazing combo!
Date published: 2021-02-23
Rated 5 out of 5 by from Sooooooo Easy I have been using Turbo tax for years. I wouldn't use any other tax program You can't go wrong.
Date published: 2021-02-23
Rated 1 out of 5 by from Terrible in 2020 Cant efile with form 7202 in turbo tax - You can with every other company like - H&R Block. Turbo tax reps claim it is the IRS but that is a lie because you can file with other services. If that was'nt bad enough... turbo tax is buggy with the new 1099-NEC form. Forms would not link to the schedule C - Once I deleted both my 1099 NECs and re-imputed the data - my refund amount changed. Spent two hours trying to see why to no avail. I have a sinking feeling that something went wrong and an audit is on its way. I will never use turbo tax again.
Date published: 2021-02-23
Rated 4 out of 5 by from Not too bad for first time filing Overall, the software is pretty incredible when you look at it. No need to give a tax expert your personal information anymore to get your taxes filed properly, and no head banging on the desk trying to write everything yourself. It's set up pretty well to get everything done, but I encountered a number of technical glitches in the software that required work arounds, specifically around wash sales in stocks I invested in. It was a pain, and this whole tax filing process took around a week for me to finally get right, but it wasn't terrible. My refund is BIGGER than it's ever been before and I'm completely happy with that. I give this software a definite 4/5. Though not perfect, it's probably one of the best tax tools out there and you should definitely try them out. Don't get worried about the fees they tried to add on as you add more and more income/tax breaks, because more than likely it's going to increase your return drastically and the 50$ they take from you won't mean much. Thanks turbo tax for a pretty good experience!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9951
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo was great I did it with no help it was very easy i didnt need any assistance.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is AMAZING I love TurboTax! They always make sure I understand my taxes
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome just don’t hit a wrong button I had to clear and do my work again. But was more careful the second time and it went smoothly
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great Experience is great. Reliable service. Excellent, I like it
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I love this better than hr block. It was very easy and thorough.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for a long time. It seems to get more difficult every year. I think, that someone that is a "regular guy user" needs to preview the product before it is released to the public. I had trouble signing up for the Tax Audit because your product would not easily let me change my Credit Card number...I had to call the number to change it manually. Also, as I am Clergy, I cannot file electronically because your product does not have a way to attach the Clergy Worksheet...We, the Clergy, need you to fix this so we do not have to file my mail...please! Thank you for your product!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is amazing!! I have been using Turbo Tax for years and really appreciate the ease of filing the taxes. Turbo Tax takes all of the guess work and scariness out of tax filings. This year I also use quickbooks + turbo tax, what an amazing combo!
Date published: 2021-02-23
Rated 5 out of 5 by from Sooooooo Easy I have been using Turbo tax for years. I wouldn't use any other tax program You can't go wrong.
Date published: 2021-02-23
Rated 1 out of 5 by from Terrible in 2020 Cant efile with form 7202 in turbo tax - You can with every other company like - H&R Block. Turbo tax reps claim it is the IRS but that is a lie because you can file with other services. If that was'nt bad enough... turbo tax is buggy with the new 1099-NEC form. Forms would not link to the schedule C - Once I deleted both my 1099 NECs and re-imputed the data - my refund amount changed. Spent two hours trying to see why to no avail. I have a sinking feeling that something went wrong and an audit is on its way. I will never use turbo tax again.
Date published: 2021-02-23
Rated 4 out of 5 by from Not too bad for first time filing Overall, the software is pretty incredible when you look at it. No need to give a tax expert your personal information anymore to get your taxes filed properly, and no head banging on the desk trying to write everything yourself. It's set up pretty well to get everything done, but I encountered a number of technical glitches in the software that required work arounds, specifically around wash sales in stocks I invested in. It was a pain, and this whole tax filing process took around a week for me to finally get right, but it wasn't terrible. My refund is BIGGER than it's ever been before and I'm completely happy with that. I give this software a definite 4/5. Though not perfect, it's probably one of the best tax tools out there and you should definitely try them out. Don't get worried about the fees they tried to add on as you add more and more income/tax breaks, because more than likely it's going to increase your return drastically and the 50$ they take from you won't mean much. Thanks turbo tax for a pretty good experience!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9951