TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to us. Great title for doing taxes. Easy to use. Asks all the right questions. doesn't take alot of time to file. Makes doing taxes a breeze. Thanks
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo is Great! Easy to use and helps educate on areas of tax that are new and up and coming.
Date published: 2022-02-27
Rated 2 out of 5 by from TurboTax used to be awesome The whole thing with depositing my tax return into a Credit Karma debit card account was confusing and unpleasant. When I first went through filling out my taxes this year with TurboTax, I could have swore my only option to receive my refund was to create this Credit Karma debit card account, so I begrudgingly did so. Then a little time passed before I finalized everything, signed my forms and transmitted them. During that process, I noticed for the first time that there now was an option to have my return direct deposited into my checking account. I don't remember seeing that earlier and I was looking for that option. Who needs another checking (debit card) account just to receive their tax return. That is an automatic hit on my credit rating. Also, every year the claim of filing for free with TurboTax seems more laughable. The fees for filing are more and more every year.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Online is GREAT! Turbo Tax Online is fairly easy and straight forward but not very easy to download tax forms. Also the MarketPlace for health insurance section is a bit confusing. I have health coverage through my job but I didn't 'purchase' it. The only options given are 'Yes I purchased insurance' or 'No I didn't and I was not insured'. If this section is meant for unemployed, self-employed or for people who's employer doesn't provide health insurance, then a statement or notice needs to be added for clarification. Otherwise.....it's great!
Date published: 2022-02-27
Rated 5 out of 5 by from Turboe Tax is awesome Very easy to do and filing is very simple. Great to use
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax Is Great! Everything was accessible and live chat was a great help filing my taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to use. This is my 6th year filing with Turotax, and I've never had a problem.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is Awesome!!!!! It was easy. Accurate. And Quick. Wow! I'm impressed.
Date published: 2022-02-27
Rated 4 out of 5 by from turbo tax works well no comment except better than doing all the work myself.
Date published: 2022-02-27
Rated 4 out of 5 by from EASY Although I ran into a snag with the 8582 Form. It was a good experience.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 9950
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to us. Great title for doing taxes. Easy to use. Asks all the right questions. doesn't take alot of time to file. Makes doing taxes a breeze. Thanks
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo is Great! Easy to use and helps educate on areas of tax that are new and up and coming.
Date published: 2022-02-27
Rated 2 out of 5 by from TurboTax used to be awesome The whole thing with depositing my tax return into a Credit Karma debit card account was confusing and unpleasant. When I first went through filling out my taxes this year with TurboTax, I could have swore my only option to receive my refund was to create this Credit Karma debit card account, so I begrudgingly did so. Then a little time passed before I finalized everything, signed my forms and transmitted them. During that process, I noticed for the first time that there now was an option to have my return direct deposited into my checking account. I don't remember seeing that earlier and I was looking for that option. Who needs another checking (debit card) account just to receive their tax return. That is an automatic hit on my credit rating. Also, every year the claim of filing for free with TurboTax seems more laughable. The fees for filing are more and more every year.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Online is GREAT! Turbo Tax Online is fairly easy and straight forward but not very easy to download tax forms. Also the MarketPlace for health insurance section is a bit confusing. I have health coverage through my job but I didn't 'purchase' it. The only options given are 'Yes I purchased insurance' or 'No I didn't and I was not insured'. If this section is meant for unemployed, self-employed or for people who's employer doesn't provide health insurance, then a statement or notice needs to be added for clarification. Otherwise.....it's great!
Date published: 2022-02-27
Rated 5 out of 5 by from Turboe Tax is awesome Very easy to do and filing is very simple. Great to use
Date published: 2022-02-27
Rated 5 out of 5 by from Turbotax Is Great! Everything was accessible and live chat was a great help filing my taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to use. This is my 6th year filing with Turotax, and I've never had a problem.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is Awesome!!!!! It was easy. Accurate. And Quick. Wow! I'm impressed.
Date published: 2022-02-27
Rated 4 out of 5 by from turbo tax works well no comment except better than doing all the work myself.
Date published: 2022-02-27
Rated 4 out of 5 by from EASY Although I ran into a snag with the 8582 Form. It was a good experience.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 9950