TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Turbo Tax for Business - once good now below avera After having used TurboTax Business a few years ago for a prior business of ours, this year we started anew company and when we went to do our business taxes ourselves, we ran into problems. What was once a decent program is riddled with glitches and errors and a couple of huge problems I can't believe exist. 1st - Unbelievable that TurboTax still has not integrated with QuickBooks Online. Intuit pushes the online version of its software, but never mentions you won't be able to import the data into TurboTax for Business, which is a desktop only product, so you have to manually enter ALL data or convert you online to a desktop version of QB. 2nd - Be prepared for the review to find errors for blank required entries, which it never seems to cover through the process and requires SEVERAL "reviews" to ensure you've covered them all. Each time finding a new one. 3rd - Keep emailing me a coupon for purchase, but only after I've already purchased Fed and State filing. WHY? and gee thanks for rubbing in my face I could have got a discount had I waited a week. Not going to cover all of the issues, While it gets the job done, leaves a great deal to be desired. Will be looking for another option next year. Sad too, because the personal version is better.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is fairly easy for 1099 filers I was hoping to be able to process my 2020 return without having any help, but I could not complete my return without the help of one of your employees. Elizabeth was great!
Date published: 2021-02-28
Rated 5 out of 5 by from great product Much better than paying big CPA prices! Awesome would recommend
Date published: 2021-02-28
Rated 5 out of 5 by from The only service I use! This is the best tax service. It's easy to use and they are very helpful!
Date published: 2021-02-28
Rated 1 out of 5 by from sucked messed it all up wouldnt let me efile state for some reason dont care for site wont ever use again
Date published: 2021-02-28
Rated 5 out of 5 by from Loved using TurboTax TurboTax was an easy, straightforward way to complete my taxes!
Date published: 2021-02-28
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for about 8 years. I love it. It saves time and effort.
Date published: 2021-02-28
Rated 5 out of 5 by from Taxes Simplified Turbo Tax walks you through doing your taxes and explains everything. Taxes are not so bad after all!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! The live agents were extremely helpful with questions I had.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax get the job done. TurboTax is easy to use and with live support give confidence that you are filing correctly.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9948
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax for Business - once good now below avera After having used TurboTax Business a few years ago for a prior business of ours, this year we started anew company and when we went to do our business taxes ourselves, we ran into problems. What was once a decent program is riddled with glitches and errors and a couple of huge problems I can't believe exist. 1st - Unbelievable that TurboTax still has not integrated with QuickBooks Online. Intuit pushes the online version of its software, but never mentions you won't be able to import the data into TurboTax for Business, which is a desktop only product, so you have to manually enter ALL data or convert you online to a desktop version of QB. 2nd - Be prepared for the review to find errors for blank required entries, which it never seems to cover through the process and requires SEVERAL "reviews" to ensure you've covered them all. Each time finding a new one. 3rd - Keep emailing me a coupon for purchase, but only after I've already purchased Fed and State filing. WHY? and gee thanks for rubbing in my face I could have got a discount had I waited a week. Not going to cover all of the issues, While it gets the job done, leaves a great deal to be desired. Will be looking for another option next year. Sad too, because the personal version is better.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is fairly easy for 1099 filers I was hoping to be able to process my 2020 return without having any help, but I could not complete my return without the help of one of your employees. Elizabeth was great!
Date published: 2021-02-28
Rated 5 out of 5 by from great product Much better than paying big CPA prices! Awesome would recommend
Date published: 2021-02-28
Rated 5 out of 5 by from The only service I use! This is the best tax service. It's easy to use and they are very helpful!
Date published: 2021-02-28
Rated 1 out of 5 by from sucked messed it all up wouldnt let me efile state for some reason dont care for site wont ever use again
Date published: 2021-02-28
Rated 5 out of 5 by from Loved using TurboTax TurboTax was an easy, straightforward way to complete my taxes!
Date published: 2021-02-28
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for about 8 years. I love it. It saves time and effort.
Date published: 2021-02-28
Rated 5 out of 5 by from Taxes Simplified Turbo Tax walks you through doing your taxes and explains everything. Taxes are not so bad after all!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! The live agents were extremely helpful with questions I had.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax get the job done. TurboTax is easy to use and with live support give confidence that you are filing correctly.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9948