TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is the only way to go. I have used Turbo Tax for the last few years and it is so simple and easy to use due to the assistance they give you all along the way. It is quick and easy and cost efficient. I love it.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was great and easy to use. TurboTax was great and easy to use. I would recommend TurboTax to all of my friends.
Date published: 2022-02-28
Rated 2 out of 5 by from never using turbo tax again! I have been using turbo tax for many years. I do not appreciate the hidden fee to use my return to pay for your service. which is Way over priced! end up getting pretty much no return because most of the money I was supposed to get went to turbo tax. Never again! I used to have the free service but by the time I had done most of my taxes I realized I wouldn't be getting the free version. Many people had to go on unemployment because of covid. Last year I had unemployment I didn't need to pay for your service but it seems this year that has changed. I will be taking my business elsewhere next year.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the easiest and fastest Its super easy, simple, and uses easy to answer questions. Even if you have questions it can be answered with a single click of the mouse. I don't get confused by their wording at all.
Date published: 2022-02-28
Rated 2 out of 5 by from confusing they took more money than stated, also didnt use live but was charged for it
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo is easy and well informed Needed questions asked and someone was there to assist you so that things could be better understood
Date published: 2022-02-28
Rated 5 out of 5 by from just fine! Initial access was a problem, difficult to get actual return, was not easy to get through, I am not a computer expert.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome!! Love using this easy step by step program that helps double check all of the numbers for you!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome My experience was great. I didn’t have a live expert.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome and helpful with filing. Very easy to file and navigate the web site . Helpful and useful staff.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 9947
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the only way to go. I have used Turbo Tax for the last few years and it is so simple and easy to use due to the assistance they give you all along the way. It is quick and easy and cost efficient. I love it.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was great and easy to use. TurboTax was great and easy to use. I would recommend TurboTax to all of my friends.
Date published: 2022-02-28
Rated 2 out of 5 by from never using turbo tax again! I have been using turbo tax for many years. I do not appreciate the hidden fee to use my return to pay for your service. which is Way over priced! end up getting pretty much no return because most of the money I was supposed to get went to turbo tax. Never again! I used to have the free service but by the time I had done most of my taxes I realized I wouldn't be getting the free version. Many people had to go on unemployment because of covid. Last year I had unemployment I didn't need to pay for your service but it seems this year that has changed. I will be taking my business elsewhere next year.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the easiest and fastest Its super easy, simple, and uses easy to answer questions. Even if you have questions it can be answered with a single click of the mouse. I don't get confused by their wording at all.
Date published: 2022-02-28
Rated 2 out of 5 by from confusing they took more money than stated, also didnt use live but was charged for it
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo is easy and well informed Needed questions asked and someone was there to assist you so that things could be better understood
Date published: 2022-02-28
Rated 5 out of 5 by from just fine! Initial access was a problem, difficult to get actual return, was not easy to get through, I am not a computer expert.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome!! Love using this easy step by step program that helps double check all of the numbers for you!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome My experience was great. I didn’t have a live expert.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome and helpful with filing. Very easy to file and navigate the web site . Helpful and useful staff.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 9947