TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great hellp! This was the fist time for me to file tax and Turbo Tax was great help! It was easy to go on step by step questions and leads you to the right place. Highly Recommended.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent step through of tax filing TurboTax really helps you figure out the twist and turns of filing.
Date published: 2021-02-28
Rated 5 out of 5 by from 20+ Tax Filings Using Turbo Tax for more than 20 years. I keep coming back for ease of use. Multiple improvements over the years. Went to a tax preparation company once because I thought I was making an error somewhere. Turned out the error was not having enough taxes deducted by my employers. I paid three times more for the same result that year.
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax is not what it used to be After this year, I do not think I will use Turbo Tax next year. There were several questions where I was forced to select an answer, even though they did not apply. For example, I was asked which method I used to calculate the taxable amount of my annuity. I DID NOT calculate anything at all--I copied the numbers just as they were on my 1099-R, yet, there was no option for that. It was also hard to tell until the end whether or not I actually was getting the standard deduction or the itemized deductions. Also, when filing, it asked me whether I wanted updates texted (which was recommended) or emailed. I could not select the email option--so, I was forced to select the text option, which I didn't want.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Fast Doing my taxes was fast and easy. They walked me through every step and were able to auto fill most of my information.
Date published: 2021-02-28
Rated 5 out of 5 by from My 8th year with TurboTax. It's better than ever! I use TurboTax because it is straightforward and easy to use. Been using it for 8 years. Explains things well. This year I ran across a problem, wrote my difficulty in the chat feature. No time at all.................PROBLEM SOLVED!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy to use Very easy and useful to file. It's nice that they have all my info from the last years of filing, saves me alot of time.
Date published: 2021-02-28
Rated 5 out of 5 by from OUTSTANDING This was the most simple filing process I have ever seen.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Its great and easy to use. i love it and would use it again.
Date published: 2021-02-28
Rated 3 out of 5 by from turbo tax is not friendly I was forced t o wipe my information and start over because we down graded the progam. When we went to pay, it did not pop up with credit card information and then we finally checked to pay the fees with turbo tax and they tried charging extra money. I know why my parents quit using them now!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9943
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great hellp! This was the fist time for me to file tax and Turbo Tax was great help! It was easy to go on step by step questions and leads you to the right place. Highly Recommended.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent step through of tax filing TurboTax really helps you figure out the twist and turns of filing.
Date published: 2021-02-28
Rated 5 out of 5 by from 20+ Tax Filings Using Turbo Tax for more than 20 years. I keep coming back for ease of use. Multiple improvements over the years. Went to a tax preparation company once because I thought I was making an error somewhere. Turned out the error was not having enough taxes deducted by my employers. I paid three times more for the same result that year.
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax is not what it used to be After this year, I do not think I will use Turbo Tax next year. There were several questions where I was forced to select an answer, even though they did not apply. For example, I was asked which method I used to calculate the taxable amount of my annuity. I DID NOT calculate anything at all--I copied the numbers just as they were on my 1099-R, yet, there was no option for that. It was also hard to tell until the end whether or not I actually was getting the standard deduction or the itemized deductions. Also, when filing, it asked me whether I wanted updates texted (which was recommended) or emailed. I could not select the email option--so, I was forced to select the text option, which I didn't want.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Fast Doing my taxes was fast and easy. They walked me through every step and were able to auto fill most of my information.
Date published: 2021-02-28
Rated 5 out of 5 by from My 8th year with TurboTax. It's better than ever! I use TurboTax because it is straightforward and easy to use. Been using it for 8 years. Explains things well. This year I ran across a problem, wrote my difficulty in the chat feature. No time at all.................PROBLEM SOLVED!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy to use Very easy and useful to file. It's nice that they have all my info from the last years of filing, saves me alot of time.
Date published: 2021-02-28
Rated 5 out of 5 by from OUTSTANDING This was the most simple filing process I have ever seen.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Its great and easy to use. i love it and would use it again.
Date published: 2021-02-28
Rated 3 out of 5 by from turbo tax is not friendly I was forced t o wipe my information and start over because we down graded the progam. When we went to pay, it did not pop up with credit card information and then we finally checked to pay the fees with turbo tax and they tried charging extra money. I know why my parents quit using them now!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9943