TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Fantastic for first-time filers The Turbotax user interface helped me out tremendously, especially since this was the first time filling taxes on my own. I appreciated the extensive reminders to review all of my statements, as well as clarifying language that was initially confusing. Thanks for making this process much smoother, quicker, and more fun than I expected.
Date published: 2021-02-28
Rated 1 out of 5 by from Just buy the physical copy First time not buying the CD from a physical store this year. Huge mistake. Absolute struggle to find the actual software that I needed via the website. The website defaults to submitting all info via the web portal, with no visible method to download the 2020 software. I am a small business owner, and was directed to buy software only after noting that I needed to file a W-2. This directed me to the Business-only edition. Already frustrated, I purchased this edition without realizing that it was not the Home and Business edition. So I've now paid $180 to create a single form, and will still have to pay for the filing of my personal taxes. Thanks.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is easy to use and awesome Very user friendly, the option to have expert help and advice is helpful and gives peace of mind
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great Very easy to navigate each catagory. Took only a few short minutes to do.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and Easy I Love Turbo Tax. It's so simple to log in every year clicking a few buttons for about 30 mins just to confirm my info is the same or update anything and then its done. no stress. no headaches.
Date published: 2021-02-28
Rated 3 out of 5 by from Painful in 2020 Online help at least chat should be included in every paid service offered. Instead you are now adding too many premium options. Also it made a huge calculation error in my HSA trying to add both the income and the amount spent as income only. Almost made me pay an additional $ 1,000.00 in taxes that would not have been necessary
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was awesome!!! Jim was awesome. He was very helpful and courteous. He explained everything and made it easy for me. I was referred by Sharon and will refer my family members to do theirs with turbotax.
Date published: 2021-02-28
Rated 5 out of 5 by from EASY PEEZY TURBO TAX WAS QUICK AND EASY TO USE FOR MY TAXES!!
Date published: 2021-02-28
Rated 5 out of 5 by from EASY super easy and super fast. Thank you. Everything went smooth did not experience any issues.
Date published: 2021-02-28
Rated 4 out of 5 by from Had very little trouble Had a little trouble because I am a first time user of Turbo Tax. Will be much better next year when filing
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9942
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fantastic for first-time filers The Turbotax user interface helped me out tremendously, especially since this was the first time filling taxes on my own. I appreciated the extensive reminders to review all of my statements, as well as clarifying language that was initially confusing. Thanks for making this process much smoother, quicker, and more fun than I expected.
Date published: 2021-02-28
Rated 1 out of 5 by from Just buy the physical copy First time not buying the CD from a physical store this year. Huge mistake. Absolute struggle to find the actual software that I needed via the website. The website defaults to submitting all info via the web portal, with no visible method to download the 2020 software. I am a small business owner, and was directed to buy software only after noting that I needed to file a W-2. This directed me to the Business-only edition. Already frustrated, I purchased this edition without realizing that it was not the Home and Business edition. So I've now paid $180 to create a single form, and will still have to pay for the filing of my personal taxes. Thanks.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is easy to use and awesome Very user friendly, the option to have expert help and advice is helpful and gives peace of mind
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great Very easy to navigate each catagory. Took only a few short minutes to do.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and Easy I Love Turbo Tax. It's so simple to log in every year clicking a few buttons for about 30 mins just to confirm my info is the same or update anything and then its done. no stress. no headaches.
Date published: 2021-02-28
Rated 3 out of 5 by from Painful in 2020 Online help at least chat should be included in every paid service offered. Instead you are now adding too many premium options. Also it made a huge calculation error in my HSA trying to add both the income and the amount spent as income only. Almost made me pay an additional $ 1,000.00 in taxes that would not have been necessary
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was awesome!!! Jim was awesome. He was very helpful and courteous. He explained everything and made it easy for me. I was referred by Sharon and will refer my family members to do theirs with turbotax.
Date published: 2021-02-28
Rated 5 out of 5 by from EASY PEEZY TURBO TAX WAS QUICK AND EASY TO USE FOR MY TAXES!!
Date published: 2021-02-28
Rated 5 out of 5 by from EASY super easy and super fast. Thank you. Everything went smooth did not experience any issues.
Date published: 2021-02-28
Rated 4 out of 5 by from Had very little trouble Had a little trouble because I am a first time user of Turbo Tax. Will be much better next year when filing
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9942