TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Only tax service I will use. Ive had a few uneducated guess on how to accomplish something, and the live help have been there to simplify and help understand, then correct myself.
Date published: 2022-02-19
Rated 1 out of 5 by from Very disappointed I have always been satisfied with Turbo Tax until this year. I have always done the free version. This year, because of retirement contributions, which only helped my refund by $13, I had to PAY $79 to get my return completed, and efiled.
Date published: 2022-02-19
Rated 4 out of 5 by from I like using it. THis particular year, I felt I was forced into a higher fee that I didn't know I was being charged for until the end.. I did not want LIVE but I ended up paying extra for it. :(
Date published: 2022-02-19
Rated 3 out of 5 by from Fees Marketing, "free" then slapping on fees, one for direct deposit which most people will choose then making me upgrade to pro just so I can claim my school deduction and taking a third of it. feels really slimy when you market it as "free". Can't spell free without fee I suppose. Giving 3/5 because it was a simple system to use and with three w-2's got it all done in less than an hour.
Date published: 2022-02-19
Rated 5 out of 5 by from The ONLY way to file It is always so simple and easy! I've used them for so long! It took no time to file, and it was super easy!!
Date published: 2022-02-19
Rated 5 out of 5 by from El turbo Easy inexpensive and stream lined my go to since 2012
Date published: 2022-02-19
Rated 5 out of 5 by from Good Stuff Very easy and helpful. Made it a much quicker process than usual
Date published: 2022-02-19
Rated 5 out of 5 by from 8years and still lovin it still easy to thru step by step and even lets you know if you don't need certain steps
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to do Pretty easy to do thanks turbo tax for letting me do this at home on my phone
Date published: 2022-02-19
Rated 4 out of 5 by from My experience TurboTax is Good I did not speak with a live representative this time around.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 9939
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Only tax service I will use. Ive had a few uneducated guess on how to accomplish something, and the live help have been there to simplify and help understand, then correct myself.
Date published: 2022-02-19
Rated 1 out of 5 by from Very disappointed I have always been satisfied with Turbo Tax until this year. I have always done the free version. This year, because of retirement contributions, which only helped my refund by $13, I had to PAY $79 to get my return completed, and efiled.
Date published: 2022-02-19
Rated 4 out of 5 by from I like using it. THis particular year, I felt I was forced into a higher fee that I didn't know I was being charged for until the end.. I did not want LIVE but I ended up paying extra for it. :(
Date published: 2022-02-19
Rated 3 out of 5 by from Fees Marketing, "free" then slapping on fees, one for direct deposit which most people will choose then making me upgrade to pro just so I can claim my school deduction and taking a third of it. feels really slimy when you market it as "free". Can't spell free without fee I suppose. Giving 3/5 because it was a simple system to use and with three w-2's got it all done in less than an hour.
Date published: 2022-02-19
Rated 5 out of 5 by from The ONLY way to file It is always so simple and easy! I've used them for so long! It took no time to file, and it was super easy!!
Date published: 2022-02-19
Rated 5 out of 5 by from El turbo Easy inexpensive and stream lined my go to since 2012
Date published: 2022-02-19
Rated 5 out of 5 by from Good Stuff Very easy and helpful. Made it a much quicker process than usual
Date published: 2022-02-19
Rated 5 out of 5 by from 8years and still lovin it still easy to thru step by step and even lets you know if you don't need certain steps
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to do Pretty easy to do thanks turbo tax for letting me do this at home on my phone
Date published: 2022-02-19
Rated 4 out of 5 by from My experience TurboTax is Good I did not speak with a live representative this time around.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 9939