TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from NOT FREE State(CA) returns The software says free State tax return when I first sign on. However, when it is time to file the state tax, it is requesting that I pay $20. I had two options pay the $45 which allows me to use my federal + state income tax returns. I opted to use my credit card instead.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is Amazing! I love Turbo Tax because it walks you through everything and gets you your greatest refund. Easy and quick!
Date published: 2022-04-03
Rated 5 out of 5 by from My TurboTax Review I've been using Turbo Tax for 20 years! It's the best tax software available, easy to use, and I have never had a problem.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax guides you through it all! Easy peasy Turbo Tax was easy to use, guides you through every step....couldn't be easier
Date published: 2022-04-03
Rated 3 out of 5 by from Didn't file my 2020 taxes? When I was filing my 2021 taxes it said that my 2020 taxes were not completed. I had paid and even had an email confirmation saying I was good, and all for it to say now that it wasn't completed.
Date published: 2022-04-03
Rated 5 out of 5 by from Fantastic! Very easy to use and easy to use. Love Turbotax and recommend it to everyone.
Date published: 2022-04-03
Rated 1 out of 5 by from Turbo Tax is disappointing I don't think I'll be using turbo tax again. It was so late in adding 8915-F and actually I still don't think the form is accurate. It still looks like 2020's 8915-E. The form is very confusing, bad instructions, no help.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use. I really like using Turbo tax. Walks through everything. Easy Peasy...
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Basic needs Improvement Some corrections that needed to be made were not specific as to what they were. There was just a blank and then something that you had never filled out and didn't know what it was referring to.
Date published: 2022-04-03
Rated 2 out of 5 by from Too many Fees I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 9934
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from NOT FREE State(CA) returns The software says free State tax return when I first sign on. However, when it is time to file the state tax, it is requesting that I pay $20. I had two options pay the $45 which allows me to use my federal + state income tax returns. I opted to use my credit card instead.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is Amazing! I love Turbo Tax because it walks you through everything and gets you your greatest refund. Easy and quick!
Date published: 2022-04-03
Rated 5 out of 5 by from My TurboTax Review I've been using Turbo Tax for 20 years! It's the best tax software available, easy to use, and I have never had a problem.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax guides you through it all! Easy peasy Turbo Tax was easy to use, guides you through every step....couldn't be easier
Date published: 2022-04-03
Rated 3 out of 5 by from Didn't file my 2020 taxes? When I was filing my 2021 taxes it said that my 2020 taxes were not completed. I had paid and even had an email confirmation saying I was good, and all for it to say now that it wasn't completed.
Date published: 2022-04-03
Rated 5 out of 5 by from Fantastic! Very easy to use and easy to use. Love Turbotax and recommend it to everyone.
Date published: 2022-04-03
Rated 1 out of 5 by from Turbo Tax is disappointing I don't think I'll be using turbo tax again. It was so late in adding 8915-F and actually I still don't think the form is accurate. It still looks like 2020's 8915-E. The form is very confusing, bad instructions, no help.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use. I really like using Turbo tax. Walks through everything. Easy Peasy...
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Basic needs Improvement Some corrections that needed to be made were not specific as to what they were. There was just a blank and then something that you had never filled out and didn't know what it was referring to.
Date published: 2022-04-03
Rated 2 out of 5 by from Too many Fees I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 9934