TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWESOME!!! My representative Frank was fantastic. Walked me through the entire process to be sure I got all necessary information in my return. Kept reassuring me we had done everything correctly in order to file my return. Thank You so much Frank, and Turbo Tax!!!! I am a lifetime customer!!
Date published: 2023-02-25
Rated 3 out of 5 by from Not happy with these format Didn't engage with a expert and thought I wouldn't need one but this survey suggest I need one just to complete the process.
Date published: 2023-02-25
Rated 4 out of 5 by from Very good, dependable, I will continue to use it. Good experience. Great help from Artavia though the issue was a goofy software issue. I I trust Turbo and have used it for years. Suggestions: #1 make it more amenable to Opera, not just chrome, #2 You might have told me that entering all my charitable amounts were in fact useful for California though I didn't need them for Federal. I left them out of Federal and then went back to enter them all for California. (Suggestion #3,out of space) room to enter all this now?)
Date published: 2023-02-25
Rated 5 out of 5 by from Great very helpful, very knowledgeable. Fixed my return!
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax works great! Experience was quick and simple. The automated fill-in sections help out alot.
Date published: 2023-02-25
Rated 5 out of 5 by from simple and convenient I have used this product for over a decade and it seems to get better each year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is easier to use than people think. I've used Turbo Tax for several years now. It's easy to use and convenient.
Date published: 2023-02-25
Rated 3 out of 5 by from TurboTax has changed When I first started using TurboTax, it was free for me, which was cool. Now, two years later, I have to pay for it, which is inconvenient. Then, when it gave me the payment options, I initially wanted to simply have it deducted from my tax return. However, it said I would be charged double the amount. So TurboTax was gonna charge me the initial fee, and then another fee for paying with my tax return? Which is absurd, so I was forced to pay presently, another inconvenience.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax Great fast und understandable. At the moment i have no worries
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax works as billed! I have used Turbo Tax for a number of years. Each time it gets a little easier, even with a relatively complex return. Thanks,
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9934
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWESOME!!! My representative Frank was fantastic. Walked me through the entire process to be sure I got all necessary information in my return. Kept reassuring me we had done everything correctly in order to file my return. Thank You so much Frank, and Turbo Tax!!!! I am a lifetime customer!!
Date published: 2023-02-25
Rated 3 out of 5 by from Not happy with these format Didn't engage with a expert and thought I wouldn't need one but this survey suggest I need one just to complete the process.
Date published: 2023-02-25
Rated 4 out of 5 by from Very good, dependable, I will continue to use it. Good experience. Great help from Artavia though the issue was a goofy software issue. I I trust Turbo and have used it for years. Suggestions: #1 make it more amenable to Opera, not just chrome, #2 You might have told me that entering all my charitable amounts were in fact useful for California though I didn't need them for Federal. I left them out of Federal and then went back to enter them all for California. (Suggestion #3,out of space) room to enter all this now?)
Date published: 2023-02-25
Rated 5 out of 5 by from Great very helpful, very knowledgeable. Fixed my return!
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax works great! Experience was quick and simple. The automated fill-in sections help out alot.
Date published: 2023-02-25
Rated 5 out of 5 by from simple and convenient I have used this product for over a decade and it seems to get better each year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is easier to use than people think. I've used Turbo Tax for several years now. It's easy to use and convenient.
Date published: 2023-02-25
Rated 3 out of 5 by from TurboTax has changed When I first started using TurboTax, it was free for me, which was cool. Now, two years later, I have to pay for it, which is inconvenient. Then, when it gave me the payment options, I initially wanted to simply have it deducted from my tax return. However, it said I would be charged double the amount. So TurboTax was gonna charge me the initial fee, and then another fee for paying with my tax return? Which is absurd, so I was forced to pay presently, another inconvenience.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax Great fast und understandable. At the moment i have no worries
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax works as billed! I have used Turbo Tax for a number of years. Each time it gets a little easier, even with a relatively complex return. Thanks,
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9934