TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from OVERPRICED I filed as self - employed. I make less than $25K a year and for some reason Turbo Tax charges more for self employed than for the standard filing. This product is very overpriced and needs to be reviewed.
Date published: 2022-02-20
Rated 5 out of 5 by from I love Turbo Tax I have been filing with TurboTax since 2012 and I love the service, user-friendly, fast process. I will keep using and be a continuous referral for Turbo. Thanks Team and always be safe
Date published: 2022-02-20
Rated 3 out of 5 by from TurboTax is Expensive TurboTax is simple to use and the electronic transfer of tax information from employers and financial institutions is great. Only 3 stars because it has become more and more expensive to use each year, and they try to get you to upgrade to additional fees along the way. I could have taken my taxes to a CPA for less than it cost to file with TurboTax.
Date published: 2022-02-20
Rated 3 out of 5 by from Still easy, but changes had me almost not use I have used turbotax ever since I got my first job at 18. It is always easy to use and has always been free. Even when I got married and we began our family, turbotax was always the free, easy method to file our taxes. However, I almost considered not using it for the first time this tax year. They have changed it to no longer be free if you don't have a basic return, and they also do charge you to deduct any product fees from your federal refund despite it being advertised as free to do. I found a coupon code through my job that helped to offset the cost, but I am still disappointed that turbotax has decided to go down this road. I am unsure if I will use this software next year.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax makes it easy No one ever enjoys paying more taxes. Turbo Tax makes the process easy to learn for a first time do it yourself tax filer. I've been using this product for eight years and have learned a substantial amount about income taxes by filing myself. I highly recommend using this product for simple and complicated income tax returns.
Date published: 2022-02-20
Rated 3 out of 5 by from Took forever Took me almost 2 weeks for someone to be able to figure out what was wrong and get my taxes filed.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is awesome!!!! Very fast. Had my taxes done in less time with easy upload of W-2.
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax is alright I have always paper file so it was a little tedious but it was fine
Date published: 2022-02-20
Rated 3 out of 5 by from Trouble with Federal E-file I have used Turbo Tax over the past ten years with very few problems. However, this year I have attempted numerous times to e-file my federal return only to be rejected multiple times due to the IRS Personal Pin. I received some advice via phone from Turbo Tax. But again, I was rejected.
Date published: 2022-02-20
Rated 5 out of 5 by from Every YEAR Smooth and helps me to cover everything. Moved, changed job, bought a house it was a wild year, and TT helped to keep it simple.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9931
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from OVERPRICED I filed as self - employed. I make less than $25K a year and for some reason Turbo Tax charges more for self employed than for the standard filing. This product is very overpriced and needs to be reviewed.
Date published: 2022-02-20
Rated 5 out of 5 by from I love Turbo Tax I have been filing with TurboTax since 2012 and I love the service, user-friendly, fast process. I will keep using and be a continuous referral for Turbo. Thanks Team and always be safe
Date published: 2022-02-20
Rated 3 out of 5 by from TurboTax is Expensive TurboTax is simple to use and the electronic transfer of tax information from employers and financial institutions is great. Only 3 stars because it has become more and more expensive to use each year, and they try to get you to upgrade to additional fees along the way. I could have taken my taxes to a CPA for less than it cost to file with TurboTax.
Date published: 2022-02-20
Rated 3 out of 5 by from Still easy, but changes had me almost not use I have used turbotax ever since I got my first job at 18. It is always easy to use and has always been free. Even when I got married and we began our family, turbotax was always the free, easy method to file our taxes. However, I almost considered not using it for the first time this tax year. They have changed it to no longer be free if you don't have a basic return, and they also do charge you to deduct any product fees from your federal refund despite it being advertised as free to do. I found a coupon code through my job that helped to offset the cost, but I am still disappointed that turbotax has decided to go down this road. I am unsure if I will use this software next year.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax makes it easy No one ever enjoys paying more taxes. Turbo Tax makes the process easy to learn for a first time do it yourself tax filer. I've been using this product for eight years and have learned a substantial amount about income taxes by filing myself. I highly recommend using this product for simple and complicated income tax returns.
Date published: 2022-02-20
Rated 3 out of 5 by from Took forever Took me almost 2 weeks for someone to be able to figure out what was wrong and get my taxes filed.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is awesome!!!! Very fast. Had my taxes done in less time with easy upload of W-2.
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax is alright I have always paper file so it was a little tedious but it was fine
Date published: 2022-02-20
Rated 3 out of 5 by from Trouble with Federal E-file I have used Turbo Tax over the past ten years with very few problems. However, this year I have attempted numerous times to e-file my federal return only to be rejected multiple times due to the IRS Personal Pin. I received some advice via phone from Turbo Tax. But again, I was rejected.
Date published: 2022-02-20
Rated 5 out of 5 by from Every YEAR Smooth and helps me to cover everything. Moved, changed job, bought a house it was a wild year, and TT helped to keep it simple.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9931