TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281567 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from TURBO TAX IS SO EASY TURBO TAX MAKES IT SO EASY TO FILE THESE DAYS. THEY REALLY GET DOWN TO ALL THE DEDUCTIONS AND THAT IS WHY I USE THEM EVERY YEAR
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is pretty good It is great at filling in all the info and doing the calculations. However, the final review (when filing) finds things the previous review did not. It then displays a piece of a tax form showing just a couple of lines and you have to kind of guess at what it is and what is wanted. If you have a simple form and never make any mistakes, it's great.
Date published: 2021-02-28
Rated 5 out of 5 by from great They are great. And very helpful. Have used for years and never have a problem.
Date published: 2021-02-28
Rated 5 out of 5 by from Highly recommend Very easy to use and expert advice within a reasonable amount of time
Date published: 2021-02-28
Rated 1 out of 5 by from I WILL NEVER USE TURBO TAX AGAIN WHEN I RECHED THE FINAL "FIX FEDERAL RETURN" I WAS DIRECTED TO CHECK ENTRY ON A 1099-DIV WHICH WAS NOT ISSUED / WE HAD NO DIVIDEND INCOME IN 2020 THE 1099 WAS NOT LISTED ON MY INCOME SUMMARRY SO I COULDNT DELETE I WAS FORCED TO UPF=GRADE TO LIVE CHAT AND CHARGED FULL AMOUNT SO I WAS CHARGED TWICE
Date published: 2021-02-28
Rated 5 out of 5 by from Absolutely Spectacular Always effortless and easy using TurboTax. I have been using them ever sense I got a job and needed to file my taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax awsome good experience made filling out forms eay and fast
Date published: 2021-02-28
Rated 5 out of 5 by from Love turbo tax Easy to use, recommend to everyone. Step by step instructions on how to do taxs. STOP PAYING SOMEONE ELSE TO DO EHAT YOU CAN DO FOR FREE!
Date published: 2021-02-28
Rated 3 out of 5 by from Worth it, but you have to remain vigilant They sneak in an additional processing fee if you choose to have your fees removed from your tax refund. You have to read the fine print to see this. They also push products during the process, such as a CreditKarma account. Accurate software, not maximum transparency or professionalism in my opinion.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome It was great!!! Very easy and very short and easy to do
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9924
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS SO EASY TURBO TAX MAKES IT SO EASY TO FILE THESE DAYS. THEY REALLY GET DOWN TO ALL THE DEDUCTIONS AND THAT IS WHY I USE THEM EVERY YEAR
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is pretty good It is great at filling in all the info and doing the calculations. However, the final review (when filing) finds things the previous review did not. It then displays a piece of a tax form showing just a couple of lines and you have to kind of guess at what it is and what is wanted. If you have a simple form and never make any mistakes, it's great.
Date published: 2021-02-28
Rated 5 out of 5 by from great They are great. And very helpful. Have used for years and never have a problem.
Date published: 2021-02-28
Rated 5 out of 5 by from Highly recommend Very easy to use and expert advice within a reasonable amount of time
Date published: 2021-02-28
Rated 1 out of 5 by from I WILL NEVER USE TURBO TAX AGAIN WHEN I RECHED THE FINAL "FIX FEDERAL RETURN" I WAS DIRECTED TO CHECK ENTRY ON A 1099-DIV WHICH WAS NOT ISSUED / WE HAD NO DIVIDEND INCOME IN 2020 THE 1099 WAS NOT LISTED ON MY INCOME SUMMARRY SO I COULDNT DELETE I WAS FORCED TO UPF=GRADE TO LIVE CHAT AND CHARGED FULL AMOUNT SO I WAS CHARGED TWICE
Date published: 2021-02-28
Rated 5 out of 5 by from Absolutely Spectacular Always effortless and easy using TurboTax. I have been using them ever sense I got a job and needed to file my taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax awsome good experience made filling out forms eay and fast
Date published: 2021-02-28
Rated 5 out of 5 by from Love turbo tax Easy to use, recommend to everyone. Step by step instructions on how to do taxs. STOP PAYING SOMEONE ELSE TO DO EHAT YOU CAN DO FOR FREE!
Date published: 2021-02-28
Rated 3 out of 5 by from Worth it, but you have to remain vigilant They sneak in an additional processing fee if you choose to have your fees removed from your tax refund. You have to read the fine print to see this. They also push products during the process, such as a CreditKarma account. Accurate software, not maximum transparency or professionalism in my opinion.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome It was great!!! Very easy and very short and easy to do
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9924