TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
bobbobbob11221122 from
Doubt I will use turbo tax next year!
The program is very buggy. They made us wait and wait and wait for the 8915-F form that was released by the IRS over a month ago. Even once it was released, their program kept glitching out asking for the "disaster name" when the form specifically states NOT to enter a name for a coronavirus distribution. The only way it would let me around it, was to put in a space. Hopefully the IRS accepts it that way. I really did not want to switch services and enter everything again! I will likely us a competitor next year that is way less buggy!
Date published: 2022-03-24
Rated 4 out of 5 by
Lee789 from
TurboTax works great but fees are excessive!
The TurboTax program worked great for filling out Federal and State returns but charging an additional $25 fee to e-file a Michigan state return is ridiculous!
Date published: 2022-03-24
Rated 4 out of 5 by
Ace Chief from
Not as easy as last year
Had some difficulty with K1 entries that took a great deal of time to reconcile
Date published: 2022-03-24
Rated 5 out of 5 by
cat scratch from
TurboTax First Timer
This was smooth sailing and was easy for me to do on my own.
Date published: 2022-03-24
Rated 5 out of 5 by
Kat2112 from
Incredibly helpful
My tax expert Stacy was wonderful! Quick with my taxes and very patient and understanding!
Date published: 2022-03-24
Rated 5 out of 5 by
What is in a nickname from
Used TurboTax for 15 years
I feel that they make it as easy as possible. I ran into a couple issues that were easily solved.
Date published: 2022-03-24
Rated 3 out of 5 by
Sjjoche from
Less user friendly than in the past
I think Turbotax has become less user friendly over the years
Date published: 2022-03-24
Rated 1 out of 5 by
super mad from
sucks
I thought my taxes were done checked with IRS none filed, came back to check with turbo tax omg welcome would you like to finish now!!!
Date published: 2022-03-24
Rated 1 out of 5 by
Not Happy34634 from
Ridculous Delays filing this year
I had to delay filing almost 2 months because of several forms that "weren't ready" for TurboTax. One had been finalized by the IRS and was available in the "other" Tax software guys for weeks before it was available here. Finding all this out required searching the forum sites for posts with the details.
Date published: 2022-03-24
Rated 5 out of 5 by
Chinoduran from
Turbo Tax was great!
The process was simple and easy to use. Walked me through and explained things perfectly.
All TurboTax® Offerings Reviews - Page 9919
Date published: 2022-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
bobbobbob11221122 from
Doubt I will use turbo tax next year!
The program is very buggy. They made us wait and wait and wait for the 8915-F form that was released by the IRS over a month ago. Even once it was released, their program kept glitching out asking for the "disaster name" when the form specifically states NOT to enter a name for a coronavirus distribution. The only way it would let me around it, was to put in a space. Hopefully the IRS accepts it that way. I really did not want to switch services and enter everything again! I will likely us a competitor next year that is way less buggy!
Date published: 2022-03-24
Rated 4 out of 5 by
Lee789 from
TurboTax works great but fees are excessive!
The TurboTax program worked great for filling out Federal and State returns but charging an additional $25 fee to e-file a Michigan state return is ridiculous!
Date published: 2022-03-24
Rated 4 out of 5 by
Ace Chief from
Not as easy as last year
Had some difficulty with K1 entries that took a great deal of time to reconcile
Date published: 2022-03-24
Rated 5 out of 5 by
cat scratch from
TurboTax First Timer
This was smooth sailing and was easy for me to do on my own.
Date published: 2022-03-24
Rated 5 out of 5 by
Kat2112 from
Incredibly helpful
My tax expert Stacy was wonderful! Quick with my taxes and very patient and understanding!
Date published: 2022-03-24
Rated 5 out of 5 by
What is in a nickname from
Used TurboTax for 15 years
I feel that they make it as easy as possible. I ran into a couple issues that were easily solved.
Date published: 2022-03-24
Rated 3 out of 5 by
Sjjoche from
Less user friendly than in the past
I think Turbotax has become less user friendly over the years
Date published: 2022-03-24
Rated 1 out of 5 by
super mad from
sucks
I thought my taxes were done checked with IRS none filed, came back to check with turbo tax omg welcome would you like to finish now!!!
Date published: 2022-03-24
Rated 1 out of 5 by
Not Happy34634 from
Ridculous Delays filing this year
I had to delay filing almost 2 months because of several forms that "weren't ready" for TurboTax. One had been finalized by the IRS and was available in the "other" Tax software guys for weeks before it was available here. Finding all this out required searching the forum sites for posts with the details.
Date published: 2022-03-24
Rated 5 out of 5 by
Chinoduran from
Turbo Tax was great!
The process was simple and easy to use. Walked me through and explained things perfectly.
All TurboTax® Offerings Reviews - Page 9919
Date published: 2022-03-24