TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from horribly confusing This software constantly tries to make me enter my income twice. It screwed me with the IRS once that way already.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax meets my all of my needs Filling forms was real easy using the guided format.
Date published: 2021-02-28
Rated 5 out of 5 by from Freaking love it! This is my second year using Turbo Tax and after a hectic 2020 I was sure filing this year was going to be impossible and just take a long time! For once in my life that wasn't the case! in just about an hour I was completely done filing and could enjoy the res of my sunday!
Date published: 2021-02-28
Rated 5 out of 5 by from Makes life simple Did not need to engage with anyone this year..............
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo is alot easier work with I dont like they tried to pushed me do othe file with pay extra
Date published: 2021-02-28
Rated 1 out of 5 by from Efile bug There is a mismatch bug on NJ1040 ln 38b and ln38c showing up as ln39b and 39c. I had to delete the municipal #, block #, and Lot # on ln 39a, b, and c in order to efile. Otherwise, efile is not allowed. I tried to contact turbo tax support many times over an hour and still got routed to an automatic answer without resolution! After waited for a week without any update on turbo tax to fix this problem, I had to delete those valid entries on ln 39a, b, and c to push through efile. If my efile has incurred any issues or problem of missing municipal information, turbo tax should be held accountable.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Wonderful This is my 3rd year using Turbo Tax. It is so easy and helpful. This year I used a n expert over the phone. She was was ectremely friendly and knowledgable.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use! First time Turbo Tax user, for my teen's return. I'll be back. It was user-friendly and fast!
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to work with Turbo tax Talked to one expert and received good advice. Advised me about misc income
Date published: 2021-02-28
Rated 3 out of 5 by from There are way too many fees for Turbo Tax now. There are way too many fees for Turbo Tax now. Really, way too many.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9919
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from horribly confusing This software constantly tries to make me enter my income twice. It screwed me with the IRS once that way already.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax meets my all of my needs Filling forms was real easy using the guided format.
Date published: 2021-02-28
Rated 5 out of 5 by from Freaking love it! This is my second year using Turbo Tax and after a hectic 2020 I was sure filing this year was going to be impossible and just take a long time! For once in my life that wasn't the case! in just about an hour I was completely done filing and could enjoy the res of my sunday!
Date published: 2021-02-28
Rated 5 out of 5 by from Makes life simple Did not need to engage with anyone this year..............
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo is alot easier work with I dont like they tried to pushed me do othe file with pay extra
Date published: 2021-02-28
Rated 1 out of 5 by from Efile bug There is a mismatch bug on NJ1040 ln 38b and ln38c showing up as ln39b and 39c. I had to delete the municipal #, block #, and Lot # on ln 39a, b, and c in order to efile. Otherwise, efile is not allowed. I tried to contact turbo tax support many times over an hour and still got routed to an automatic answer without resolution! After waited for a week without any update on turbo tax to fix this problem, I had to delete those valid entries on ln 39a, b, and c to push through efile. If my efile has incurred any issues or problem of missing municipal information, turbo tax should be held accountable.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Wonderful This is my 3rd year using Turbo Tax. It is so easy and helpful. This year I used a n expert over the phone. She was was ectremely friendly and knowledgable.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use! First time Turbo Tax user, for my teen's return. I'll be back. It was user-friendly and fast!
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to work with Turbo tax Talked to one expert and received good advice. Advised me about misc income
Date published: 2021-02-28
Rated 3 out of 5 by from There are way too many fees for Turbo Tax now. There are way too many fees for Turbo Tax now. Really, way too many.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9919