TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from very good confusing at times, not sure in entries very time consuming for me
Date published: 2022-04-15
Rated 1 out of 5 by from Extremely misleading, would never file with them This was my first time filing with turbo tax and I was excited to finally be able to have the tools to file my own taxes. However, the prices were very misleading, especially for military personnel. Everywhere I read it stated it was free for the military to include deluxe, however, when I completed my taxes I still had to pay the full amount for state and federal plus deluxe prices. I will never file again through this company. I tried reaching out to customer service and received no help.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is awesome! Great customer service, helpful, and friendly staff.
Date published: 2022-04-15
Rated 4 out of 5 by from Great This Sofware has been the best in a long time. Thank you for listening and making it simple and easy.
Date published: 2022-04-15
Rated 5 out of 5 by from tax 2021 great product. Love being able to fill out and e-file multiple returns
Date published: 2022-04-15
Rated 4 out of 5 by from 2021 Turbotax Delux glad to conintinue to use Turbotax. Not happy there's cost creep, and a 40 processing fee that went to whom again?
Date published: 2022-04-15
Rated 4 out of 5 by from Great Job Turbo Tax Software was easy to use. I would make it easier or ad a question if you need to file any additional documents
Date published: 2022-04-15
Rated 5 out of 5 by from Great experience with Turbo Tax This is my third year to use Turbo Tax self-employed. It really helped me sort out all of my information and find the best deductions for our hybrid situation of W-2s and 1099s. I plan to use their other software to stay on top of tax and business expenses this year, too. Thanks!
Date published: 2022-04-15
Rated 1 out of 5 by from 2021 Turbo Tax efile rejected numerous times. Your expert help could not resolve. Amount due including fee debited to my visa card before I was aware of return rejection supposedly due to AIG for 2020 not matching IRS records. Turbo Tax efile needs repair and my fee paid for credit card use should be refunded. I ended up having to mail a return and hope IRS matches up my payment.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use This software was so easy to use. I did it without assistance.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 9917
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from very good confusing at times, not sure in entries very time consuming for me
Date published: 2022-04-15
Rated 1 out of 5 by from Extremely misleading, would never file with them This was my first time filing with turbo tax and I was excited to finally be able to have the tools to file my own taxes. However, the prices were very misleading, especially for military personnel. Everywhere I read it stated it was free for the military to include deluxe, however, when I completed my taxes I still had to pay the full amount for state and federal plus deluxe prices. I will never file again through this company. I tried reaching out to customer service and received no help.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is awesome! Great customer service, helpful, and friendly staff.
Date published: 2022-04-15
Rated 4 out of 5 by from Great This Sofware has been the best in a long time. Thank you for listening and making it simple and easy.
Date published: 2022-04-15
Rated 5 out of 5 by from tax 2021 great product. Love being able to fill out and e-file multiple returns
Date published: 2022-04-15
Rated 4 out of 5 by from 2021 Turbotax Delux glad to conintinue to use Turbotax. Not happy there's cost creep, and a 40 processing fee that went to whom again?
Date published: 2022-04-15
Rated 4 out of 5 by from Great Job Turbo Tax Software was easy to use. I would make it easier or ad a question if you need to file any additional documents
Date published: 2022-04-15
Rated 5 out of 5 by from Great experience with Turbo Tax This is my third year to use Turbo Tax self-employed. It really helped me sort out all of my information and find the best deductions for our hybrid situation of W-2s and 1099s. I plan to use their other software to stay on top of tax and business expenses this year, too. Thanks!
Date published: 2022-04-15
Rated 1 out of 5 by from 2021 Turbo Tax efile rejected numerous times. Your expert help could not resolve. Amount due including fee debited to my visa card before I was aware of return rejection supposedly due to AIG for 2020 not matching IRS records. Turbo Tax efile needs repair and my fee paid for credit card use should be refunded. I ended up having to mail a return and hope IRS matches up my payment.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use This software was so easy to use. I did it without assistance.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 9917