TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from easy tax by turbo tax every year i do these taxes it seems to be easier and easier. the tools they have help you when you do make a mistake
Date published: 2021-03-02
Rated 3 out of 5 by from oblique troublesome, had to go in circles to proceed. Thank you
Date published: 2021-03-02
Rated 5 out of 5 by from was quick and easy to follow I like turbo tax because basic service is free, I should be able to file short form taxes for free
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is great for newbies! This was the first time I did my taxes by myself. Turbotax made it easy and understandable.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax DO you're own Taxes Honestly opinion I would have pay less if I would have gone with my own Tax person, but since this pandemic, I wanted to avoid places and I really think they charge is high. Don't get me wrong it was a good experience for doing it yourself also I wasn't able to file online had to do it by mail so that was just so great paid more money and now I have to file by mail. This means I have to wait about 16 weeks they could have given me a discount if it was filed by mail, any how I recommend Turbo Tax if you want to avoid places and do it yourself, follow the directions and make sure you have all you're forms to do you're taxes. Im also giving it 2 stars because the charge is too high for doing it yourself its fair and well the Tax representative she was awesome and helpful 5 stars for her. I don't think you should charge for someone to help you do you're own taxes, I agree with overlooking incase you get audit but not for helping to fix errors and that service should be free. Anyways hope this helps and maybe I decide to return next year.
Date published: 2021-03-02
Rated 4 out of 5 by from Live premier I have a some problem to show estimate tax what I paid within the year but finally found myself before get help
Date published: 2021-03-02
Rated 5 out of 5 by from TuroboTax is awesome! The service is so great! I will continue to let TurboTax help me do the Tax return next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use. I had to use the Live Help for the first time. I had my question answered and finished my return. Very fast and friendly.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I PICKED TURBO PREMIER. IT IS SIMPLY AND STRAIGHT FORWARD. EASY TO DO. THANK YOU AND GOD BLESS TURBO TAX.
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly I've used it for many years. There's a reason I trust it, and keep coming back!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9916
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy tax by turbo tax every year i do these taxes it seems to be easier and easier. the tools they have help you when you do make a mistake
Date published: 2021-03-02
Rated 3 out of 5 by from oblique troublesome, had to go in circles to proceed. Thank you
Date published: 2021-03-02
Rated 5 out of 5 by from was quick and easy to follow I like turbo tax because basic service is free, I should be able to file short form taxes for free
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is great for newbies! This was the first time I did my taxes by myself. Turbotax made it easy and understandable.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax DO you're own Taxes Honestly opinion I would have pay less if I would have gone with my own Tax person, but since this pandemic, I wanted to avoid places and I really think they charge is high. Don't get me wrong it was a good experience for doing it yourself also I wasn't able to file online had to do it by mail so that was just so great paid more money and now I have to file by mail. This means I have to wait about 16 weeks they could have given me a discount if it was filed by mail, any how I recommend Turbo Tax if you want to avoid places and do it yourself, follow the directions and make sure you have all you're forms to do you're taxes. Im also giving it 2 stars because the charge is too high for doing it yourself its fair and well the Tax representative she was awesome and helpful 5 stars for her. I don't think you should charge for someone to help you do you're own taxes, I agree with overlooking incase you get audit but not for helping to fix errors and that service should be free. Anyways hope this helps and maybe I decide to return next year.
Date published: 2021-03-02
Rated 4 out of 5 by from Live premier I have a some problem to show estimate tax what I paid within the year but finally found myself before get help
Date published: 2021-03-02
Rated 5 out of 5 by from TuroboTax is awesome! The service is so great! I will continue to let TurboTax help me do the Tax return next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use. I had to use the Live Help for the first time. I had my question answered and finished my return. Very fast and friendly.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I PICKED TURBO PREMIER. IT IS SIMPLY AND STRAIGHT FORWARD. EASY TO DO. THANK YOU AND GOD BLESS TURBO TAX.
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly I've used it for many years. There's a reason I trust it, and keep coming back!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9916