TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I love using Turbo Tax every years It is user friendly and makes it easy to use. I help they provide is great to have.
Date published: 2021-02-28
Rated 4 out of 5 by from Hate taxes, love Turbo Tax I am happy with the result using Turbo Tax to file my taxes this year. The cost is more than other online services but worth the extra money. I tried to use the IRS free file option but it was much more difficult and tedious than using Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from Comfortable Eighth year, works well, comfortable,quick, will return
Date published: 2021-02-28
Rated 5 out of 5 by from Enjoyed doing my taxes As a first time user, I did not know what to expect. I found it easy to use, and the Live Help was a great feature. They showed me how to navigate some of the tools, and answered questions. My return was fairly complicated this year with lots of schedules and several state forms. The Live Help folks were knowledgeable and friendly, and spent lots of time with me.
Date published: 2021-02-28
Rated 4 out of 5 by from Ms Completing was a little more time consuming this year, it seems. Overall, great product.
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy to understand I've been using this service for 6 years now and have never had an issue. I appreciate having a service like this.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use It was fast and easy to use. I will definitely use it again!
Date published: 2021-02-28
Rated 5 out of 5 by from Great product My experience with turbo tax was seriously amazing
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Is Ok. Turbo Tax made my filling easier than going to a tax pro. It kinda sucks that TurboTax does not offer some kind of refund advancement or IRA that almost everyone else does. It seems they kind of lose some customers that way however for as is easy as it was to E-File I can say it was a pleasant experience. The tax pro's at TurboTax did help me out quite a lot and I really appreciate all they help they offered.
Date published: 2021-02-28
Rated 5 out of 5 by from First time user Very easy to use. Did most of it correctly by ourselves. Just needed a bit of support and that is what we got. We were happy with the use of it.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9915
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love using Turbo Tax every years It is user friendly and makes it easy to use. I help they provide is great to have.
Date published: 2021-02-28
Rated 4 out of 5 by from Hate taxes, love Turbo Tax I am happy with the result using Turbo Tax to file my taxes this year. The cost is more than other online services but worth the extra money. I tried to use the IRS free file option but it was much more difficult and tedious than using Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from Comfortable Eighth year, works well, comfortable,quick, will return
Date published: 2021-02-28
Rated 5 out of 5 by from Enjoyed doing my taxes As a first time user, I did not know what to expect. I found it easy to use, and the Live Help was a great feature. They showed me how to navigate some of the tools, and answered questions. My return was fairly complicated this year with lots of schedules and several state forms. The Live Help folks were knowledgeable and friendly, and spent lots of time with me.
Date published: 2021-02-28
Rated 4 out of 5 by from Ms Completing was a little more time consuming this year, it seems. Overall, great product.
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy to understand I've been using this service for 6 years now and have never had an issue. I appreciate having a service like this.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use It was fast and easy to use. I will definitely use it again!
Date published: 2021-02-28
Rated 5 out of 5 by from Great product My experience with turbo tax was seriously amazing
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Is Ok. Turbo Tax made my filling easier than going to a tax pro. It kinda sucks that TurboTax does not offer some kind of refund advancement or IRA that almost everyone else does. It seems they kind of lose some customers that way however for as is easy as it was to E-File I can say it was a pleasant experience. The tax pro's at TurboTax did help me out quite a lot and I really appreciate all they help they offered.
Date published: 2021-02-28
Rated 5 out of 5 by from First time user Very easy to use. Did most of it correctly by ourselves. Just needed a bit of support and that is what we got. We were happy with the use of it.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9915