TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from easy to use very easy to use, makes filing taxes a breeze. thanks
Date published: 2021-02-28
Rated 4 out of 5 by from Poor Handling of Charitable Contributions Handling of $300 limited charitable contribution on line 10b could have been handled better. TurboTax first asked for contributions, then flagged as error & said limited to $300, then flagged again and said should be zero. Simple explanation regarding the Standard Deduction would have clarified this.
Date published: 2021-02-28
Rated 4 out of 5 by from Got it done Didn't take too long to file. pretty easy to do. Will Use again next year
Date published: 2021-02-28
Rated 5 out of 5 by from So Easy! I've been using Turbo Tax for over 10 years. Always a good experience and no concerns that I'm missing any deductions.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax made filing so easy Loved how it walked you right through the process - even uploaded already known information
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax IS .... G R R R E A T !! Most of the time the directions were easy to follow and the results were checked and rechecked by the software.
Date published: 2021-02-28
Rated 3 out of 5 by from Not So Satisfied The packaging was horrible. Instead of the accustomed to box, it was in a folder that I practically had to demolish to get to the disc inside. Then the program pulled up NONE of the previously submitted returns. All fields had to be prepared from scratch. The end result was good but having to input all data from scratch extended the preparation time.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome I have always had a good experience with Turbo tax and it is very user friendly
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and Fast Great first experience doing taxes on my own. Had options to explain things that I wasn’t sure of. Very helpful and easy.
Date published: 2021-02-28
Rated 2 out of 5 by from Charged twice Had everything ready beginning Feb and it was unable to be efiled. Turbotax help said to delete state taxes and redo those as it hasn't been able to efile (but no detailed reason why it wasn't able to submit). When re-doing state taxes, Turbotax required us pay an additional $40 (it didn't remember we had already paid, despite being visible in the turbotax settings, cc statement, email receipt). Now we have to deal with getting a refund that should not have been a glitch in the first place.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9910
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to use very easy to use, makes filing taxes a breeze. thanks
Date published: 2021-02-28
Rated 4 out of 5 by from Poor Handling of Charitable Contributions Handling of $300 limited charitable contribution on line 10b could have been handled better. TurboTax first asked for contributions, then flagged as error & said limited to $300, then flagged again and said should be zero. Simple explanation regarding the Standard Deduction would have clarified this.
Date published: 2021-02-28
Rated 4 out of 5 by from Got it done Didn't take too long to file. pretty easy to do. Will Use again next year
Date published: 2021-02-28
Rated 5 out of 5 by from So Easy! I've been using Turbo Tax for over 10 years. Always a good experience and no concerns that I'm missing any deductions.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax made filing so easy Loved how it walked you right through the process - even uploaded already known information
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax IS .... G R R R E A T !! Most of the time the directions were easy to follow and the results were checked and rechecked by the software.
Date published: 2021-02-28
Rated 3 out of 5 by from Not So Satisfied The packaging was horrible. Instead of the accustomed to box, it was in a folder that I practically had to demolish to get to the disc inside. Then the program pulled up NONE of the previously submitted returns. All fields had to be prepared from scratch. The end result was good but having to input all data from scratch extended the preparation time.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome I have always had a good experience with Turbo tax and it is very user friendly
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and Fast Great first experience doing taxes on my own. Had options to explain things that I wasn’t sure of. Very helpful and easy.
Date published: 2021-02-28
Rated 2 out of 5 by from Charged twice Had everything ready beginning Feb and it was unable to be efiled. Turbotax help said to delete state taxes and redo those as it hasn't been able to efile (but no detailed reason why it wasn't able to submit). When re-doing state taxes, Turbotax required us pay an additional $40 (it didn't remember we had already paid, despite being visible in the turbotax settings, cc statement, email receipt). Now we have to deal with getting a refund that should not have been a glitch in the first place.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9910