TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
G Downs 2022 1040 Return from
Great and Easy to use!
Very easy to use and fair cost. I have used Turbo Tax 7 years now.
Date published: 2023-02-25
Rated 5 out of 5 by
cisco kidd from
turbo tax is awesome!
I love using turbo tax because they keep up with the ever changing laws and always have my prior info handy, its great!
Date published: 2023-02-25
Rated 1 out of 5 by
TurboTaxTorture from
Absolutely terrible system and customer service
I spent hours trying to file via multiple payment methods and devices to no avail and about 2 1/2 hours on with Customer Service who again couldn't figure out why their system wouldn't accept the return. Horrible experience.
Date published: 2023-02-25
Rated 5 out of 5 by
Bob bitchin from
Excellent product
Easy to navigate made all the calculations for me is a breeze to fill out and file my taxes
Date published: 2023-02-25
Rated 5 out of 5 by
CJ334 from
Awesome experience with my Turbo Tax expert!
Josh was incredible. I had a very complex tax year in 2022 and he Josh was unbelievably helpful and patient, reviewing multiple sections of the filing with me and double checking that my entries were correct. I would not attempt to do my taxes without the help of their advisors now and feel better knowing they will assist if I get audited.
Date published: 2023-02-25
Rated 3 out of 5 by
Bob22222 from
Turbo tax worked well but the updates failed many
TurboTax the program worked quite well. Quite often it would want to update the program and these updates failed quite often TurboTax will not continue. The only way I could get TurboTax running again was to download the program again and reinstall it. This was quite frustrating. If it happens again next year I will no longer be purchasing TurboTax. I have been using TurboTax for various years and this is the only year I've encountered that the problem. My sister has the same version of TurboTax and had the exact same problem I did on a different computer.
Date published: 2023-02-25
Rated 1 out of 5 by
Madam004 from
They said Free for simple return
This was supposed to be free. They said free simple filing, and they made me pay.
Date published: 2023-02-25
Rated 5 out of 5 by
Ray_figgs from
Turbo Tax Live Expert
It was great. A few tough challenges But Nancy figured it out. Happy with the result.
Date published: 2023-02-25
Rated 3 out of 5 by
No name69 from
Waste of time
Computers suck, would not take my bank info for direct deposit now I gotta wait on a check after being on phone for over an hour and trying every different way possible thsts why this way sucks
Date published: 2023-02-25
Rated 4 out of 5 by
Psamls 23 from
Tax Season
Thank you this is truly all wanted to say thank you
All TurboTax® Offerings Reviews - Page 9909
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
G Downs 2022 1040 Return from
Great and Easy to use!
Very easy to use and fair cost. I have used Turbo Tax 7 years now.
Date published: 2023-02-25
Rated 5 out of 5 by
cisco kidd from
turbo tax is awesome!
I love using turbo tax because they keep up with the ever changing laws and always have my prior info handy, its great!
Date published: 2023-02-25
Rated 1 out of 5 by
TurboTaxTorture from
Absolutely terrible system and customer service
I spent hours trying to file via multiple payment methods and devices to no avail and about 2 1/2 hours on with Customer Service who again couldn't figure out why their system wouldn't accept the return. Horrible experience.
Date published: 2023-02-25
Rated 5 out of 5 by
Bob bitchin from
Excellent product
Easy to navigate made all the calculations for me is a breeze to fill out and file my taxes
Date published: 2023-02-25
Rated 5 out of 5 by
CJ334 from
Awesome experience with my Turbo Tax expert!
Josh was incredible. I had a very complex tax year in 2022 and he Josh was unbelievably helpful and patient, reviewing multiple sections of the filing with me and double checking that my entries were correct. I would not attempt to do my taxes without the help of their advisors now and feel better knowing they will assist if I get audited.
Date published: 2023-02-25
Rated 3 out of 5 by
Bob22222 from
Turbo tax worked well but the updates failed many
TurboTax the program worked quite well. Quite often it would want to update the program and these updates failed quite often TurboTax will not continue. The only way I could get TurboTax running again was to download the program again and reinstall it. This was quite frustrating. If it happens again next year I will no longer be purchasing TurboTax. I have been using TurboTax for various years and this is the only year I've encountered that the problem. My sister has the same version of TurboTax and had the exact same problem I did on a different computer.
Date published: 2023-02-25
Rated 1 out of 5 by
Madam004 from
They said Free for simple return
This was supposed to be free. They said free simple filing, and they made me pay.
Date published: 2023-02-25
Rated 5 out of 5 by
Ray_figgs from
Turbo Tax Live Expert
It was great. A few tough challenges But Nancy figured it out. Happy with the result.
Date published: 2023-02-25
Rated 3 out of 5 by
No name69 from
Waste of time
Computers suck, would not take my bank info for direct deposit now I gotta wait on a check after being on phone for over an hour and trying every different way possible thsts why this way sucks
Date published: 2023-02-25
Rated 4 out of 5 by
Psamls 23 from
Tax Season
Thank you this is truly all wanted to say thank you
All TurboTax® Offerings Reviews - Page 9909
Date published: 2023-02-25