TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is the way! Extremely easy to navigate. Great support to walk you through & feel safe with audit defense!
Date published: 2021-02-28
Rated 5 out of 5 by from 6 years and still loving it Haven't had to use a live assistant yet but I really appreciate the ease of the site! It's just efficient and I'll never complain about that!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It was easy. When I encountered a problem, a tax advisor showed me how to fix it. I was then able to file easily and without breaking my bank. Thank you.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was awesome Love doing my own taxes with turbotax because it is so easy and can be done in a short amount of time
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is GREAT!! I've been using TurboTax for the past 3 yrs and its "easy peasy, lemon squeezy" :-) I recommend TurboTax !! Its the only way I'll file my taxes !!
Date published: 2021-02-28
Rated 4 out of 5 by from Preparing & Filing Experience You could increase type type size and it it in bold face type. I have a headache from trying to read it while following the steps to prepare the returns. Your question and answer format could use an upgrade. I asked about how the AAA discount and it though I wanted to make it part of my tax returns.
Date published: 2021-02-28
Rated 2 out of 5 by from deceptive the software works well, but the fee structure is deceptive. the program claims to allow you to file for free, but i had to purchase deluxe to get max refund ($40 i was willing to pay for the extra refund) then the $0 state filing turned to $40 with no explanation, and then another $40 on top of that to have the fees deducted from the federal return. luckily i realized this last fee was there and was able to go back and pay with my card, but it is added on in such a way that many people likely click okay without realizing it was added on.
Date published: 2021-02-28
Rated 5 out of 5 by from great great, I was able to do this on my own it was easy to follow
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax Awesome Love the way the software takes you step by step thru the process
Date published: 2021-02-28
Rated 5 out of 5 by from So easy and thorough. This is my 7th year using and it is very convenient
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9905
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the way! Extremely easy to navigate. Great support to walk you through & feel safe with audit defense!
Date published: 2021-02-28
Rated 5 out of 5 by from 6 years and still loving it Haven't had to use a live assistant yet but I really appreciate the ease of the site! It's just efficient and I'll never complain about that!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy It was easy. When I encountered a problem, a tax advisor showed me how to fix it. I was then able to file easily and without breaking my bank. Thank you.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was awesome Love doing my own taxes with turbotax because it is so easy and can be done in a short amount of time
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is GREAT!! I've been using TurboTax for the past 3 yrs and its "easy peasy, lemon squeezy" :-) I recommend TurboTax !! Its the only way I'll file my taxes !!
Date published: 2021-02-28
Rated 4 out of 5 by from Preparing & Filing Experience You could increase type type size and it it in bold face type. I have a headache from trying to read it while following the steps to prepare the returns. Your question and answer format could use an upgrade. I asked about how the AAA discount and it though I wanted to make it part of my tax returns.
Date published: 2021-02-28
Rated 2 out of 5 by from deceptive the software works well, but the fee structure is deceptive. the program claims to allow you to file for free, but i had to purchase deluxe to get max refund ($40 i was willing to pay for the extra refund) then the $0 state filing turned to $40 with no explanation, and then another $40 on top of that to have the fees deducted from the federal return. luckily i realized this last fee was there and was able to go back and pay with my card, but it is added on in such a way that many people likely click okay without realizing it was added on.
Date published: 2021-02-28
Rated 5 out of 5 by from great great, I was able to do this on my own it was easy to follow
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax Awesome Love the way the software takes you step by step thru the process
Date published: 2021-02-28
Rated 5 out of 5 by from So easy and thorough. This is my 7th year using and it is very convenient
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9905