TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbotax rules! they make filing very easy!! highly recommended for anyone who is busy or does not understand the process (or both!!). The tax experts have always been very kind, helpful, responsive, and helpful.
Date published: 2022-03-16
Rated 4 out of 5 by from decent It had a glitched where I can't efile cause it keeps putting that i have a 1095-A . I keep pressing that i do not have one and it automatically changes. This is an issue for me cause I want to efile.
Date published: 2022-03-16
Rated 5 out of 5 by from Very easy and very fast Easy to use and very helpful. For a first time filer I would recommend.
Date published: 2022-03-16
Rated 5 out of 5 by from I love turbotax Communication was great. The tax expert was great.
Date published: 2022-03-16
Rated 4 out of 5 by from Difficulty I have used Turbo Tax for nearly 20 years without any problems. This year I found the layout more difficult especially in recording W2s. Also I have had problems entering certain data (i.e. bank account numbers) with the program telling me the numbers do not match. After about 3 or 4 attempts the program wupd accet the information.
Date published: 2022-03-16
Rated 5 out of 5 by from Over 20 years using Turbo Tax A good experience, as always. The only issue this year was having to adjust the font size occasionally so as to see the interview questions without having to scroll down.
Date published: 2022-03-16
Rated 5 out of 5 by from Great in all Ways Some rough spots but worked thru it in no time at all
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome This year a lot has changed in my life. I was intimidated to do my taxes. A friend told me which documents to collect. Got on turbo tax and got it done. there were some questions that I did not understand because of all the changes in my life, but got through it. thanks
Date published: 2022-03-16
Rated 5 out of 5 by from Just finished my fourth year with turbotax! I especially appreciate the experts who are always a quick phone call away and can make our complicated tax situation simple!
Date published: 2022-03-16
Rated 5 out of 5 by from Very Efficient I believe that it is very helpful and is put together well. A few pieces of guidance could help as in specific instructions on where to put Social Security information.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 9905
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax rules! they make filing very easy!! highly recommended for anyone who is busy or does not understand the process (or both!!). The tax experts have always been very kind, helpful, responsive, and helpful.
Date published: 2022-03-16
Rated 4 out of 5 by from decent It had a glitched where I can't efile cause it keeps putting that i have a 1095-A . I keep pressing that i do not have one and it automatically changes. This is an issue for me cause I want to efile.
Date published: 2022-03-16
Rated 5 out of 5 by from Very easy and very fast Easy to use and very helpful. For a first time filer I would recommend.
Date published: 2022-03-16
Rated 5 out of 5 by from I love turbotax Communication was great. The tax expert was great.
Date published: 2022-03-16
Rated 4 out of 5 by from Difficulty I have used Turbo Tax for nearly 20 years without any problems. This year I found the layout more difficult especially in recording W2s. Also I have had problems entering certain data (i.e. bank account numbers) with the program telling me the numbers do not match. After about 3 or 4 attempts the program wupd accet the information.
Date published: 2022-03-16
Rated 5 out of 5 by from Over 20 years using Turbo Tax A good experience, as always. The only issue this year was having to adjust the font size occasionally so as to see the interview questions without having to scroll down.
Date published: 2022-03-16
Rated 5 out of 5 by from Great in all Ways Some rough spots but worked thru it in no time at all
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome This year a lot has changed in my life. I was intimidated to do my taxes. A friend told me which documents to collect. Got on turbo tax and got it done. there were some questions that I did not understand because of all the changes in my life, but got through it. thanks
Date published: 2022-03-16
Rated 5 out of 5 by from Just finished my fourth year with turbotax! I especially appreciate the experts who are always a quick phone call away and can make our complicated tax situation simple!
Date published: 2022-03-16
Rated 5 out of 5 by from Very Efficient I believe that it is very helpful and is put together well. A few pieces of guidance could help as in specific instructions on where to put Social Security information.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 9905