TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax: I trust it. I have actually used TurboTax since it was distributed on a floppy disk. If you don't know what that is, it tells you I have used it for a long, long, time. I am highly satisfied with your product and with the way it handles my tax return. The explanations and user interface are done in a way that inspires my confidence in the accuracy and correct handling of tax issues without being too wordy.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax very Easy.. Many Questions.. But very understandable statements
Date published: 2021-05-17
Rated 5 out of 5 by from Trusted to be up to date with current tax laws With complexity and changing laws it really important that TurboTax is current with tax law and it explains what is needed to give me confidence that I am getting everything correct and done in the way that gives the best return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax always !!! Always easy step by step. Love the easy way to follow the page by page process.
Date published: 2021-05-17
Rated 5 out of 5 by from Tuebotax is great Very Good!! I needed help and your rep Nichola was absolutely terrific!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Great! Simple and easy to use. I have been using Turbo Tax for many years and I can always count on this program to help with our most basic needs.
Date published: 2021-05-17
Rated 3 out of 5 by from Normally a homerun software, struggles to make it I've been using Turbo Tax for over 10 years. It has always been a great resource for completing my taxes. This year I had to go into the forms to process my son's 1098-T correctly. When asked was any part of the scholarship used of room & board etcetera it made it all taxable even though none of it was. Additionally, the 1099-NEC form default process included creating a company instead of getting a prompt to call it "Other Income". I'm hoping for better next year. If not, I'll find another solution.
Date published: 2021-05-17
Rated 4 out of 5 by from THANK YOU TURBOTAX! Turbotax makes taxes simple to do, easy to understand and quick to get the most refund possible. For someone who used to loathe doing taxes, it's no longer a daunting chore. Using Turbotax allowed me to get my taxes done with time to spare, and extra $$$ in my pocket.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Its easy and very convinient. I would recommend to all.
Date published: 2021-05-17
Rated 4 out of 5 by from Issues switching from IRS Free File Very helpful, clear, and easy. Only complaint was difficulty in switching from the IRS Free File option, I kept being met with an error and redirect. The troubleshooting page indicated I might need to make a whole new account! Which would have been tremendously inconvenient. Customer service called me back and solved my issue in a minute.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 991
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax: I trust it. I have actually used TurboTax since it was distributed on a floppy disk. If you don't know what that is, it tells you I have used it for a long, long, time. I am highly satisfied with your product and with the way it handles my tax return. The explanations and user interface are done in a way that inspires my confidence in the accuracy and correct handling of tax issues without being too wordy.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax very Easy.. Many Questions.. But very understandable statements
Date published: 2021-05-17
Rated 5 out of 5 by from Trusted to be up to date with current tax laws With complexity and changing laws it really important that TurboTax is current with tax law and it explains what is needed to give me confidence that I am getting everything correct and done in the way that gives the best return.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax always !!! Always easy step by step. Love the easy way to follow the page by page process.
Date published: 2021-05-17
Rated 5 out of 5 by from Tuebotax is great Very Good!! I needed help and your rep Nichola was absolutely terrific!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Great! Simple and easy to use. I have been using Turbo Tax for many years and I can always count on this program to help with our most basic needs.
Date published: 2021-05-17
Rated 3 out of 5 by from Normally a homerun software, struggles to make it I've been using Turbo Tax for over 10 years. It has always been a great resource for completing my taxes. This year I had to go into the forms to process my son's 1098-T correctly. When asked was any part of the scholarship used of room & board etcetera it made it all taxable even though none of it was. Additionally, the 1099-NEC form default process included creating a company instead of getting a prompt to call it "Other Income". I'm hoping for better next year. If not, I'll find another solution.
Date published: 2021-05-17
Rated 4 out of 5 by from THANK YOU TURBOTAX! Turbotax makes taxes simple to do, easy to understand and quick to get the most refund possible. For someone who used to loathe doing taxes, it's no longer a daunting chore. Using Turbotax allowed me to get my taxes done with time to spare, and extra $$$ in my pocket.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Its easy and very convinient. I would recommend to all.
Date published: 2021-05-17
Rated 4 out of 5 by from Issues switching from IRS Free File Very helpful, clear, and easy. Only complaint was difficulty in switching from the IRS Free File option, I kept being met with an error and redirect. The troubleshooting page indicated I might need to make a whole new account! Which would have been tremendously inconvenient. Customer service called me back and solved my issue in a minute.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 991