TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use. Awesome experience. No live assistance needed. Love it!
Date published: 2021-10-07
Rated 5 out of 5 by from Roy was Great Roy my EA who had 44 years of experience, was very personable and knowledgeable about how to complete the issue I was having.
Date published: 2021-10-07
Rated 5 out of 5 by from super helpful I had multiple states between me and my wife and TurboTax expert helped quickly
Date published: 2021-10-07
Rated 5 out of 5 by from Turbo Tax Every Year To Date!! I have used Turbo Tax yearly . . each year is easier because I have quick access to the previous year's report . . . I will continue using Turbo Tax yearly.....
Date published: 2021-10-07
Rated 4 out of 5 by from Still the best Easier to use on a Windows PC than a Mac, but still the best!
Date published: 2021-10-07
Rated 5 out of 5 by from Best tax software Stepwise instructions are great to follow in filing complicated tax return.
Date published: 2021-10-07
Rated 5 out of 5 by from Great Support I received assitance from Chuck who walked me through the process in an expert manner
Date published: 2021-10-07
Rated 5 out of 5 by from Long time Turbo Tax user ... I've used TurboTax to do my own taxes for about 10 years. This year I had a special tax situation that I was unsure of and wanted the peace of mind of having a Pro help me. I ued the Turbo Tax Live option and worked with a professional. It was definitely worth the relatively small up-charge to know that my situation was handled correctly. I was able to ask all my questions on a live call with my assigned tax pro, and she even found an additional tax break that I didn't know I could get. Very likely to use TurboTax live again, especially with how quickly the economy, taxes, COVID relief, etc. are changing these days. I will say, that as a first-time user, I felt the "what to expect next" guidance on the Live portal could have been better. There seemed to be some points where I was wondering how long the next step would take. But overall very happy with the results and the interactions with my tax pro.
Date published: 2021-10-07
Rated 5 out of 5 by from Turbo Tax Review I found Turbo Tax extremely easy to use in preparing a 1120 return using my QuickBooks file. I will continue to use it in the future.
Date published: 2021-10-07
Rated 5 out of 5 by from Have used TurboTax for years The programs are always up to date, very detailed if one needs that effort.Just found out have first "real" problem with turbotax: Although I filed 2019 TurboTax by e.-mail, just found out the IRS claims they haven't received my report so am now in process of filing by mail. Am using 2020 TurboTax just now to file 2020 taxes since I got a Oct. 15, extension. Don't know what happened bu prob IRS difficulty.
Date published: 2021-10-07
All TurboTax® Offerings Reviews - Page 100
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use. Awesome experience. No live assistance needed. Love it!
Date published: 2021-10-07
Rated 5 out of 5 by from Roy was Great Roy my EA who had 44 years of experience, was very personable and knowledgeable about how to complete the issue I was having.
Date published: 2021-10-07
Rated 5 out of 5 by from super helpful I had multiple states between me and my wife and TurboTax expert helped quickly
Date published: 2021-10-07
Rated 5 out of 5 by from Turbo Tax Every Year To Date!! I have used Turbo Tax yearly . . each year is easier because I have quick access to the previous year's report . . . I will continue using Turbo Tax yearly.....
Date published: 2021-10-07
Rated 4 out of 5 by from Still the best Easier to use on a Windows PC than a Mac, but still the best!
Date published: 2021-10-07
Rated 5 out of 5 by from Best tax software Stepwise instructions are great to follow in filing complicated tax return.
Date published: 2021-10-07
Rated 5 out of 5 by from Great Support I received assitance from Chuck who walked me through the process in an expert manner
Date published: 2021-10-07
Rated 5 out of 5 by from Long time Turbo Tax user ... I've used TurboTax to do my own taxes for about 10 years. This year I had a special tax situation that I was unsure of and wanted the peace of mind of having a Pro help me. I ued the Turbo Tax Live option and worked with a professional. It was definitely worth the relatively small up-charge to know that my situation was handled correctly. I was able to ask all my questions on a live call with my assigned tax pro, and she even found an additional tax break that I didn't know I could get. Very likely to use TurboTax live again, especially with how quickly the economy, taxes, COVID relief, etc. are changing these days. I will say, that as a first-time user, I felt the "what to expect next" guidance on the Live portal could have been better. There seemed to be some points where I was wondering how long the next step would take. But overall very happy with the results and the interactions with my tax pro.
Date published: 2021-10-07
Rated 5 out of 5 by from Turbo Tax Review I found Turbo Tax extremely easy to use in preparing a 1120 return using my QuickBooks file. I will continue to use it in the future.
Date published: 2021-10-07
Rated 5 out of 5 by from Have used TurboTax for years The programs are always up to date, very detailed if one needs that effort.Just found out have first "real" problem with turbotax: Although I filed 2019 TurboTax by e.-mail, just found out the IRS claims they haven't received my report so am now in process of filing by mail. Am using 2020 TurboTax just now to file 2020 taxes since I got a Oct. 15, extension. Don't know what happened bu prob IRS difficulty.
Date published: 2021-10-07
All TurboTax® Offerings Reviews - Page 100