TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is great! I will use Turbo Taxes next year. The service was very helpful.
Date published: 2022-02-20
Rated 5 out of 5 by from taxes The user interface is very simple and easy to use and navigate.
Date published: 2022-02-20
Rated 4 out of 5 by from great This is a very easy product to use and it does not take long.
Date published: 2022-02-20
Rated 5 out of 5 by from FirstTime online user, Awesome experience! First time using the virtual assistant. Prompt chat line, very knowledgeable agents, short to minimal wait times, which was a plus.
Date published: 2022-02-20
Rated 5 out of 5 by from Easy Very easy. Last year I had to talk to an adviser and situation was explained to me and I understood it.
Date published: 2022-02-20
Rated 4 out of 5 by from Good Job Easy to use. Cheaper than H&R Block. Will use this again.
Date published: 2022-02-20
Rated 5 out of 5 by from A little pricey not bad though It went quickly finished in an hour I recommend this product
Date published: 2022-02-20
Rated 1 out of 5 by from TurboTax has a problem Turbotax has a problem with their software. I've been trying to complete a simple return (1040 and 1099-G) for three weeks. The problem is the 1099-G. I had to fill in two numbers, income and federal taxes withheld, taken from numbered boxes on the form per Turbotax instructions. Simple, right? Turbotax insists there is a problem and would not file my return until I changed the tax withheld to zero So, instead of entering the amount of tax withheld I entered zero. The tax I paid was deducted from my return. Turbotax cost me money with their mistake, but I would rather lose that to the government than have to pay Turbotax extra to fix their own mistake. I won't be using Turbotax again
Date published: 2022-02-20
Rated 5 out of 5 by from Easy Super easy to file. Second year no problems thanks turbo tax
Date published: 2022-02-20
Rated 5 out of 5 by from So easy to use I will be using again next year It’s so easy to use and I can’t wait for next year
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9898
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great! I will use Turbo Taxes next year. The service was very helpful.
Date published: 2022-02-20
Rated 5 out of 5 by from taxes The user interface is very simple and easy to use and navigate.
Date published: 2022-02-20
Rated 4 out of 5 by from great This is a very easy product to use and it does not take long.
Date published: 2022-02-20
Rated 5 out of 5 by from FirstTime online user, Awesome experience! First time using the virtual assistant. Prompt chat line, very knowledgeable agents, short to minimal wait times, which was a plus.
Date published: 2022-02-20
Rated 5 out of 5 by from Easy Very easy. Last year I had to talk to an adviser and situation was explained to me and I understood it.
Date published: 2022-02-20
Rated 4 out of 5 by from Good Job Easy to use. Cheaper than H&R Block. Will use this again.
Date published: 2022-02-20
Rated 5 out of 5 by from A little pricey not bad though It went quickly finished in an hour I recommend this product
Date published: 2022-02-20
Rated 1 out of 5 by from TurboTax has a problem Turbotax has a problem with their software. I've been trying to complete a simple return (1040 and 1099-G) for three weeks. The problem is the 1099-G. I had to fill in two numbers, income and federal taxes withheld, taken from numbered boxes on the form per Turbotax instructions. Simple, right? Turbotax insists there is a problem and would not file my return until I changed the tax withheld to zero So, instead of entering the amount of tax withheld I entered zero. The tax I paid was deducted from my return. Turbotax cost me money with their mistake, but I would rather lose that to the government than have to pay Turbotax extra to fix their own mistake. I won't be using Turbotax again
Date published: 2022-02-20
Rated 5 out of 5 by from Easy Super easy to file. Second year no problems thanks turbo tax
Date published: 2022-02-20
Rated 5 out of 5 by from So easy to use I will be using again next year It’s so easy to use and I can’t wait for next year
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9898