TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Very Dissapointed Filed my 2020 Income Tax online with Turbo Tax. Working on 2021 filing now using Turbo Tax Deluxe. Turbo Tax says there is no record of the 2020 Turbo Tax and can't upload to the 2021 form. Do not have an comparison year to year. I have used Turbo Tax for many years and never had this problem in previous years
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is simple and quick! I'll be using turbo tax from now on. It's very easy to file and very reliable.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax Review Easy to use. Explanations were very helpful and beneficial
Date published: 2022-02-19
Rated 5 out of 5 by from Amazing Was really simple to use and easy to understand. The screen isn't cluttered and is layed out appeasing to the eye.
Date published: 2022-02-19
Rated 1 out of 5 by from Gone downhill tremendously since they began Been with them for 10+ years. Customer Service has gone downhill. Discount rates disappear days after you start your return. Must file by 1-31st. Can't talk to a real person about tech support, customer service without paying for it. No easy access to customer service except for "Live Help". Untrustworthy.
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome!!! Awesome!. Very simple to use. I will recommend it to my friends
Date published: 2022-02-19
Rated 5 out of 5 by from It was a great year I use TurboTax every year. Easy and helpful. Will use again.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo tax is so easy to use I've used Turbo Tax for a while now and very happy with the way that it works.
Date published: 2022-02-19
Rated 4 out of 5 by from Easy Peasy Turbo Tax It's simple, easy and reasonably fast. That's why I use it. I did our taxes in about 3 hours.
Date published: 2022-02-19
Rated 5 out of 5 by from loved it my expert was a perfect 10 and It was fairly easy to file
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 9898
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very Dissapointed Filed my 2020 Income Tax online with Turbo Tax. Working on 2021 filing now using Turbo Tax Deluxe. Turbo Tax says there is no record of the 2020 Turbo Tax and can't upload to the 2021 form. Do not have an comparison year to year. I have used Turbo Tax for many years and never had this problem in previous years
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is simple and quick! I'll be using turbo tax from now on. It's very easy to file and very reliable.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax Review Easy to use. Explanations were very helpful and beneficial
Date published: 2022-02-19
Rated 5 out of 5 by from Amazing Was really simple to use and easy to understand. The screen isn't cluttered and is layed out appeasing to the eye.
Date published: 2022-02-19
Rated 1 out of 5 by from Gone downhill tremendously since they began Been with them for 10+ years. Customer Service has gone downhill. Discount rates disappear days after you start your return. Must file by 1-31st. Can't talk to a real person about tech support, customer service without paying for it. No easy access to customer service except for "Live Help". Untrustworthy.
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome!!! Awesome!. Very simple to use. I will recommend it to my friends
Date published: 2022-02-19
Rated 5 out of 5 by from It was a great year I use TurboTax every year. Easy and helpful. Will use again.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo tax is so easy to use I've used Turbo Tax for a while now and very happy with the way that it works.
Date published: 2022-02-19
Rated 4 out of 5 by from Easy Peasy Turbo Tax It's simple, easy and reasonably fast. That's why I use it. I did our taxes in about 3 hours.
Date published: 2022-02-19
Rated 5 out of 5 by from loved it my expert was a perfect 10 and It was fairly easy to file
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 9898