TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Live turbo tax My experience was excellent. He was clear and I understood everything
Date published: 2022-03-31
Rated 3 out of 5 by from Disappointing this year! Turbo tax let me down this year after many years of using. Filing and paying for the state filing fee was a complete hassle. I called the number provided to pay by phone, the individual had no idea how to process my request.
Date published: 2022-03-31
Rated 5 out of 5 by from TURBO TAX WORKED GREAT FOR ME I have used turbo tax for several years and have not problems
Date published: 2022-03-31
Rated 1 out of 5 by from locked you into an upgrade you don't need locked you into an upgrade you don't need so that you have to pay if you're not willing to abandon the filing
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is great Fast and easy to use. Referring family and friends!
Date published: 2022-03-31
Rated 5 out of 5 by from TURBOTAX IS GREAT Diane was awesome and so sweet. Helped me through it all.
Date published: 2022-03-31
Rated 2 out of 5 by from quality of help. The product service people are not very helpful. The tax expert help should also be offered with Home and Business and higher. At the very least there should be an inexpensive upgrade to get tax support.
Date published: 2022-03-31
Rated 5 out of 5 by from excellent CPAs Great software and GUI. CPA helped me to resolve my issue in tax return.
Date published: 2022-03-31
Rated 5 out of 5 by from Phenomenal Service I've used TurboTax for the last few years and have only had streamlined and simple experiences. Taxes are difficult to wrap one's head around from the start and Intuit has made the process relatively simple. All in all, TurboTax is an incredible service to have offered for free. That's unheard of anymore.
Date published: 2022-03-31
Rated 5 out of 5 by from Quick and easy We were kept informed along the process. Communication was prompt and we appreciated the explanation in easy to understand language.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 9892
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Live turbo tax My experience was excellent. He was clear and I understood everything
Date published: 2022-03-31
Rated 3 out of 5 by from Disappointing this year! Turbo tax let me down this year after many years of using. Filing and paying for the state filing fee was a complete hassle. I called the number provided to pay by phone, the individual had no idea how to process my request.
Date published: 2022-03-31
Rated 5 out of 5 by from TURBO TAX WORKED GREAT FOR ME I have used turbo tax for several years and have not problems
Date published: 2022-03-31
Rated 1 out of 5 by from locked you into an upgrade you don't need locked you into an upgrade you don't need so that you have to pay if you're not willing to abandon the filing
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is great Fast and easy to use. Referring family and friends!
Date published: 2022-03-31
Rated 5 out of 5 by from TURBOTAX IS GREAT Diane was awesome and so sweet. Helped me through it all.
Date published: 2022-03-31
Rated 2 out of 5 by from quality of help. The product service people are not very helpful. The tax expert help should also be offered with Home and Business and higher. At the very least there should be an inexpensive upgrade to get tax support.
Date published: 2022-03-31
Rated 5 out of 5 by from excellent CPAs Great software and GUI. CPA helped me to resolve my issue in tax return.
Date published: 2022-03-31
Rated 5 out of 5 by from Phenomenal Service I've used TurboTax for the last few years and have only had streamlined and simple experiences. Taxes are difficult to wrap one's head around from the start and Intuit has made the process relatively simple. All in all, TurboTax is an incredible service to have offered for free. That's unheard of anymore.
Date published: 2022-03-31
Rated 5 out of 5 by from Quick and easy We were kept informed along the process. Communication was prompt and we appreciated the explanation in easy to understand language.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 9892