TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Ebony0103 from
Live turbo tax
My experience was excellent. He was clear and I understood everything
Date published: 2022-03-31
Rated 3 out of 5 by
Gunga Galunga from
Disappointing this year!
Turbo tax let me down this year after many years of using. Filing and paying for the state filing fee was a complete hassle. I called the number provided to pay by phone, the individual had no idea how to process my request.
Date published: 2022-03-31
Rated 5 out of 5 by
prospector4511 from
TURBO TAX WORKED GREAT FOR ME
I have used turbo tax for several years and have not problems
Date published: 2022-03-31
Rated 1 out of 5 by
null from
locked you into an upgrade you don't need
locked you into an upgrade you don't need so that you have to pay if you're not willing to abandon the filing
Date published: 2022-03-31
Rated 5 out of 5 by
Smallkaty from
TurboTax is great
Fast and easy to use. Referring family and friends!
Date published: 2022-03-31
Rated 5 out of 5 by
Loshuff from
TURBOTAX IS GREAT
Diane was awesome and so sweet. Helped me through it all.
Date published: 2022-03-31
Rated 2 out of 5 by
elsa 2 from
quality of help.
The product service people are not very helpful. The tax expert help should also be offered with Home and Business and higher. At the very least there should be an inexpensive upgrade to get tax support.
Date published: 2022-03-31
Rated 5 out of 5 by
mikehybride879 from
excellent CPAs
Great software and GUI. CPA helped me to resolve my issue in tax return.
Date published: 2022-03-31
Rated 5 out of 5 by
BEast99 from
Phenomenal Service
I've used TurboTax for the last few years and have only had streamlined and simple experiences. Taxes are difficult to wrap one's head around from the start and Intuit has made the process relatively simple. All in all, TurboTax is an incredible service to have offered for free. That's unheard of anymore.
Date published: 2022-03-31
Rated 5 out of 5 by
BCoop59 from
Quick and easy
We were kept informed along the process. Communication was prompt and we appreciated the explanation in easy to understand language.
All TurboTax® Offerings Reviews - Page 9892
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ebony0103 from
Live turbo tax
My experience was excellent. He was clear and I understood everything
Date published: 2022-03-31
Rated 3 out of 5 by
Gunga Galunga from
Disappointing this year!
Turbo tax let me down this year after many years of using. Filing and paying for the state filing fee was a complete hassle. I called the number provided to pay by phone, the individual had no idea how to process my request.
Date published: 2022-03-31
Rated 5 out of 5 by
prospector4511 from
TURBO TAX WORKED GREAT FOR ME
I have used turbo tax for several years and have not problems
Date published: 2022-03-31
Rated 1 out of 5 by
null from
locked you into an upgrade you don't need
locked you into an upgrade you don't need so that you have to pay if you're not willing to abandon the filing
Date published: 2022-03-31
Rated 5 out of 5 by
Smallkaty from
TurboTax is great
Fast and easy to use. Referring family and friends!
Date published: 2022-03-31
Rated 5 out of 5 by
Loshuff from
TURBOTAX IS GREAT
Diane was awesome and so sweet. Helped me through it all.
Date published: 2022-03-31
Rated 2 out of 5 by
elsa 2 from
quality of help.
The product service people are not very helpful. The tax expert help should also be offered with Home and Business and higher. At the very least there should be an inexpensive upgrade to get tax support.
Date published: 2022-03-31
Rated 5 out of 5 by
mikehybride879 from
excellent CPAs
Great software and GUI. CPA helped me to resolve my issue in tax return.
Date published: 2022-03-31
Rated 5 out of 5 by
BEast99 from
Phenomenal Service
I've used TurboTax for the last few years and have only had streamlined and simple experiences. Taxes are difficult to wrap one's head around from the start and Intuit has made the process relatively simple. All in all, TurboTax is an incredible service to have offered for free. That's unheard of anymore.
Date published: 2022-03-31
Rated 5 out of 5 by
BCoop59 from
Quick and easy
We were kept informed along the process. Communication was prompt and we appreciated the explanation in easy to understand language.
All TurboTax® Offerings Reviews - Page 9892
Date published: 2022-03-31