TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Super easy to use I used Turbo Tax for my taxes, my 94 year old dad's, and my sister's taxes. Having the information saved from year to year is extremely helpful and saves tons of time for slow typers like me. I highly recommend Turbo Tax as I am confident we got the best service and complete tax service available.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent! Just perfect! The Help boxes were very useful, and the online chat was there when I needed it. Couldn't have been a better experience. Also, all the questions it asked gave me confidence that it was searching for all the best options for me.
Date published: 2021-04-12
Rated 4 out of 5 by from Its okay I use it every year because its easy to use. Thank you
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome Really made taxes easier and more expedient. Will use them again next year
Date published: 2021-04-12
Rated 5 out of 5 by from QUICK AND EASY TO USE VERY NICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is AWESOME! Up until filing for 2020, we've been using H&R Block's business filing software and I can't tell you how difficult it was. It took three straight years of using their software to just get used to it. It requires such studious attention to understand what they were asking for. On the other hand, TurboTax WAS A BREEZE. Granted, I had several more years under my belt of filing business taxes but I can still remember pulling my hair out using HRB's product for the first couple of years. We did it because HRB's product is much cheaper and now I know why. Using TurboTax's product was well worth the added cost. :) Btw, we were going to use HRB's product for 2020 until I had to call support to ask a couple of questions. I was on hold for about 20 minutes and then when the call went through, the line cut out. I tried calling a second time and this time it didn't even go through. I immediately called TurboTax and not only was there no hold time (I did call well before the tax season even began), they even transferred me to professional expert on filing business returns. There's no going back now. LOL.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was great I was worried about doing them myself. But it was very easy. I was pleasantly surprised.
Date published: 2021-04-12
Rated 5 out of 5 by from PAINLESS! I was really worried about doing my taxes this year because I filled for unemployment and I thought it was going to be really confusing. It was easy! The little underlined links for frequently asked questions on every step were very helpful!
Date published: 2021-04-12
Rated 5 out of 5 by from very easy spoke with live person was very helpful and informative to use
Date published: 2021-04-12
Rated 1 out of 5 by from Turbo Tax HELP SUCKS I was disconnected and was on the phone for almost 2 hrs before I reached really people who cared about my problem and helped me solve it . It was a 3 minute fix that took over 2 hours. That is insane and bad business.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 990
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy to use I used Turbo Tax for my taxes, my 94 year old dad's, and my sister's taxes. Having the information saved from year to year is extremely helpful and saves tons of time for slow typers like me. I highly recommend Turbo Tax as I am confident we got the best service and complete tax service available.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent! Just perfect! The Help boxes were very useful, and the online chat was there when I needed it. Couldn't have been a better experience. Also, all the questions it asked gave me confidence that it was searching for all the best options for me.
Date published: 2021-04-12
Rated 4 out of 5 by from Its okay I use it every year because its easy to use. Thank you
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome Really made taxes easier and more expedient. Will use them again next year
Date published: 2021-04-12
Rated 5 out of 5 by from QUICK AND EASY TO USE VERY NICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is AWESOME! Up until filing for 2020, we've been using H&R Block's business filing software and I can't tell you how difficult it was. It took three straight years of using their software to just get used to it. It requires such studious attention to understand what they were asking for. On the other hand, TurboTax WAS A BREEZE. Granted, I had several more years under my belt of filing business taxes but I can still remember pulling my hair out using HRB's product for the first couple of years. We did it because HRB's product is much cheaper and now I know why. Using TurboTax's product was well worth the added cost. :) Btw, we were going to use HRB's product for 2020 until I had to call support to ask a couple of questions. I was on hold for about 20 minutes and then when the call went through, the line cut out. I tried calling a second time and this time it didn't even go through. I immediately called TurboTax and not only was there no hold time (I did call well before the tax season even began), they even transferred me to professional expert on filing business returns. There's no going back now. LOL.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was great I was worried about doing them myself. But it was very easy. I was pleasantly surprised.
Date published: 2021-04-12
Rated 5 out of 5 by from PAINLESS! I was really worried about doing my taxes this year because I filled for unemployment and I thought it was going to be really confusing. It was easy! The little underlined links for frequently asked questions on every step were very helpful!
Date published: 2021-04-12
Rated 5 out of 5 by from very easy spoke with live person was very helpful and informative to use
Date published: 2021-04-12
Rated 1 out of 5 by from Turbo Tax HELP SUCKS I was disconnected and was on the phone for almost 2 hrs before I reached really people who cared about my problem and helped me solve it . It was a 3 minute fix that took over 2 hours. That is insane and bad business.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 990