TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Is not free - they constantly try to upsell If you select one of their premium products in one of the many times they try to upsell you, and then decide you want to downgrade you will be forced to restart you entire return. Not cool. Other than that, it's pretty good.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was easy to navigate. Turbo Tax was easy to navigate and had a lot of helpful tools and hints.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS OUTSTANDING EASY TO USE, IT IS FREE AND WALKS YOU THROUGH THE PROCESS
Date published: 2021-05-17
Rated 3 out of 5 by from Pretty good Turbotax mad doing taxes easier. I am happy with how easy they made it after paying a CPA so much money over the years to do the taxes.
Date published: 2021-05-17
Rated 1 out of 5 by from this was the worst addition of turbo tax in 12 yrs hated this additions the worst ever had all kinds a trouble may not use it again ever
Date published: 2021-05-17
Rated 5 out of 5 by from Very Clear and easy to complete my forms Every time a have a question , Turbo Tax answer me on time and very simple to understand
Date published: 2021-05-17
Rated 2 out of 5 by from Too Expensive!!! It's too expensive and not user friendly, but more user friendly than H&R Block
Date published: 2021-05-17
Rated 2 out of 5 by from Eh, it works okay, but costs too much It walks you through the steps, but then gives you the standard deduction anyway. Every year I debate trying something else, but I'm used to it.
Date published: 2021-05-17
Rated 5 out of 5 by from Great! So happy I was able to do this at home on my computer.
Date published: 2021-05-17
Rated 2 out of 5 by from Fees are deceptive Be transparent with the fees. I initially expected to pay the advertised fees but the cost was raised once I was almost done. I do not plan to use this app again
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 990
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Is not free - they constantly try to upsell If you select one of their premium products in one of the many times they try to upsell you, and then decide you want to downgrade you will be forced to restart you entire return. Not cool. Other than that, it's pretty good.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was easy to navigate. Turbo Tax was easy to navigate and had a lot of helpful tools and hints.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS OUTSTANDING EASY TO USE, IT IS FREE AND WALKS YOU THROUGH THE PROCESS
Date published: 2021-05-17
Rated 3 out of 5 by from Pretty good Turbotax mad doing taxes easier. I am happy with how easy they made it after paying a CPA so much money over the years to do the taxes.
Date published: 2021-05-17
Rated 1 out of 5 by from this was the worst addition of turbo tax in 12 yrs hated this additions the worst ever had all kinds a trouble may not use it again ever
Date published: 2021-05-17
Rated 5 out of 5 by from Very Clear and easy to complete my forms Every time a have a question , Turbo Tax answer me on time and very simple to understand
Date published: 2021-05-17
Rated 2 out of 5 by from Too Expensive!!! It's too expensive and not user friendly, but more user friendly than H&R Block
Date published: 2021-05-17
Rated 2 out of 5 by from Eh, it works okay, but costs too much It walks you through the steps, but then gives you the standard deduction anyway. Every year I debate trying something else, but I'm used to it.
Date published: 2021-05-17
Rated 5 out of 5 by from Great! So happy I was able to do this at home on my computer.
Date published: 2021-05-17
Rated 2 out of 5 by from Fees are deceptive Be transparent with the fees. I initially expected to pay the advertised fees but the cost was raised once I was almost done. I do not plan to use this app again
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 990