TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Just Love Turbo Tax Have been doing my taxes with you for years and plan to continue
Date published: 2021-05-16
Rated 2 out of 5 by from So Frustrating! Why do I have to update Turbo Tax with the latest tax info prior to filing? It froze my whole system, never updated and seems totally unnecessary as I don't believe that tax laws change in the interim of the software being released and the filing deadline. Also, my Turbo Tax login kept defaulting to an email address that I have not used in years and it couldn't locate my 2019 tax return. My experience was so frustrating. It really makes me consider using another software application next year
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax Online is the WORST Last year I had the PC version. This year I tried the online version - it was the absolute worst. I got logged out frequently, and there were SO many issues with the K1 submission.
Date published: 2021-05-16
Rated 5 out of 5 by from fast and easy. great! Had a little trouble importing the CSV file for cryto from my computers download from Cointracker. just needed to import the file from Cointracker direct.
Date published: 2021-05-16
Rated 5 out of 5 by from Great tool I am happy with Turbo Tax. I have been using this app for many years now without a problem.
Date published: 2021-05-16
Rated 2 out of 5 by from Turbo Tax Is Disappointing Every year I purchase it and every year is does not let me file electrically due to a FORM... this is ridiculous
Date published: 2021-05-16
Rated 1 out of 5 by from Worst Year Yet for TurboTax Took entirely too long. I imported data from TD Ameritrade, then I had to go "review" every transaction for each precious metals ETF monthly service fee. Had to manually calculate each entry. What is the point of paying more to have to do the work myself anyway?
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was Easy, accurate and totally free for both federal and state taxes.
Date published: 2021-05-16
Rated 3 out of 5 by from License Code Product is fine but having to put the license code in on the same computer multiple times makes me want to explore a new product next year. Also, when I went to use a prior version it asked for a license code which I no longer had because I don't keep packaging.
Date published: 2021-05-16
Rated 4 out of 5 by from Made Simple Simple to use. Quick to complete. Easy to file. DONE!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 990
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Just Love Turbo Tax Have been doing my taxes with you for years and plan to continue
Date published: 2021-05-16
Rated 2 out of 5 by from So Frustrating! Why do I have to update Turbo Tax with the latest tax info prior to filing? It froze my whole system, never updated and seems totally unnecessary as I don't believe that tax laws change in the interim of the software being released and the filing deadline. Also, my Turbo Tax login kept defaulting to an email address that I have not used in years and it couldn't locate my 2019 tax return. My experience was so frustrating. It really makes me consider using another software application next year
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax Online is the WORST Last year I had the PC version. This year I tried the online version - it was the absolute worst. I got logged out frequently, and there were SO many issues with the K1 submission.
Date published: 2021-05-16
Rated 5 out of 5 by from fast and easy. great! Had a little trouble importing the CSV file for cryto from my computers download from Cointracker. just needed to import the file from Cointracker direct.
Date published: 2021-05-16
Rated 5 out of 5 by from Great tool I am happy with Turbo Tax. I have been using this app for many years now without a problem.
Date published: 2021-05-16
Rated 2 out of 5 by from Turbo Tax Is Disappointing Every year I purchase it and every year is does not let me file electrically due to a FORM... this is ridiculous
Date published: 2021-05-16
Rated 1 out of 5 by from Worst Year Yet for TurboTax Took entirely too long. I imported data from TD Ameritrade, then I had to go "review" every transaction for each precious metals ETF monthly service fee. Had to manually calculate each entry. What is the point of paying more to have to do the work myself anyway?
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was Easy, accurate and totally free for both federal and state taxes.
Date published: 2021-05-16
Rated 3 out of 5 by from License Code Product is fine but having to put the license code in on the same computer multiple times makes me want to explore a new product next year. Also, when I went to use a prior version it asked for a license code which I no longer had because I don't keep packaging.
Date published: 2021-05-16
Rated 4 out of 5 by from Made Simple Simple to use. Quick to complete. Easy to file. DONE!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 990