TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 4 out of 5 by from I am cautiously optimistic All things being Considered, so far things have gone well.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome my experience was great, no problems. Good directions..
Date published: 2021-02-28
Rated 5 out of 5 by from Responsive I spoke with Turbo tax representitives twice about my returns, and both times they were very nice and professional. I would recommend to anyone.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy I have used TurboTax for a long time and have found it easier to use every time. We like it and feel good about the results when we use it.
Date published: 2021-02-28
Rated 5 out of 5 by from good it was good really good. it was awsome it was really
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Live was VERY helpful I first spoke to Marcus and he was as helpful as possible, he referred me to Sabrina for additional help. Both reps were very nice and helpful. Sabrina WAS EXCELLENT very patient and helpful
Date published: 2021-02-28
Rated 5 out of 5 by from Great service Great service and very easy to use. Walks you through step by step.
Date published: 2021-02-28
Rated 5 out of 5 by from Amazing taxes made easy love it!!! It was so easy. They knew what question to ask and they go over all tax breaks
Date published: 2021-02-28
Rated 5 out of 5 by from Even I can do my taxes with Turbo Tax! Easy, easy, easy to use...if you don't understand, they have helps built right into it!
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax was okay. Turbo Tax is easy to use and I have used it for the past five years, expect I did not like the fees I had to pay this year to use Turbo Tax. Due to paying interest on student loans in 2020, I had to upgrade to Turbo Tax Deluxe in order to file. Turbo Tax advertises as Upgrading for 40 dollars, however when you upgrade you upgrade 40 dollars per federal and state costing you 80 dollars to file. I had to use Deluxe for paying 210.00 dollars in Student Loan interest that cost 80 dollars. I found this frustrating and very unhelpful.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9890
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I am cautiously optimistic All things being Considered, so far things have gone well.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome my experience was great, no problems. Good directions..
Date published: 2021-02-28
Rated 5 out of 5 by from Responsive I spoke with Turbo tax representitives twice about my returns, and both times they were very nice and professional. I would recommend to anyone.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy I have used TurboTax for a long time and have found it easier to use every time. We like it and feel good about the results when we use it.
Date published: 2021-02-28
Rated 5 out of 5 by from good it was good really good. it was awsome it was really
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Live was VERY helpful I first spoke to Marcus and he was as helpful as possible, he referred me to Sabrina for additional help. Both reps were very nice and helpful. Sabrina WAS EXCELLENT very patient and helpful
Date published: 2021-02-28
Rated 5 out of 5 by from Great service Great service and very easy to use. Walks you through step by step.
Date published: 2021-02-28
Rated 5 out of 5 by from Amazing taxes made easy love it!!! It was so easy. They knew what question to ask and they go over all tax breaks
Date published: 2021-02-28
Rated 5 out of 5 by from Even I can do my taxes with Turbo Tax! Easy, easy, easy to use...if you don't understand, they have helps built right into it!
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax was okay. Turbo Tax is easy to use and I have used it for the past five years, expect I did not like the fees I had to pay this year to use Turbo Tax. Due to paying interest on student loans in 2020, I had to upgrade to Turbo Tax Deluxe in order to file. Turbo Tax advertises as Upgrading for 40 dollars, however when you upgrade you upgrade 40 dollars per federal and state costing you 80 dollars to file. I had to use Deluxe for paying 210.00 dollars in Student Loan interest that cost 80 dollars. I found this frustrating and very unhelpful.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9890