TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Best Experience Every year, Turbo Tax makes it easier and easier to file my tax returns. The help sections and What's new are very informative. If were not for the What's new section, I would have missed out on a larger refund. I also used chat help. Dean was quick, friendly and knowledgeable.
Date published: 2023-02-26
Rated 4 out of 5 by from GOOD COULD BE BETTER IF I HAVE QUESTIONS ABOUT A PARTICULAR PAGE OR ITEM THERE SHOULD BE A SEARCH BOX ON PAGE
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is great Simple, user friendly, intuitive. Makes filing a breeze.
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax is Awesome. This makes filing my taxes so simple. I love it! One frustrating issue I had was trying to purchase a software product. I did not want to do work on my taxes on line or for free before filing. I wanted to download the program and work on it while I am off line. So I went to Amazon to purchase a downloadable the Turbo Tax product.
Date published: 2023-02-26
Rated 2 out of 5 by from My most frustrating TurboTax year I bought TTax at Costco, loaded it and began entering info. Next time I went to work on it, critical changes were required and I could not download. Changes had higher system requirements than the original package and I could not download. I spent hours on the phone with helpful TTax folks, but they could not resolve my issue. So I did TTax on line. I'm out the $40 I spent on the CD, plus I had to pay over $100 to file on line. After 15+ years with TurboTax, I might look for another solution next year.
Date published: 2023-02-26
Rated 1 out of 5 by from Buggy Software & Incompetent Staff Title says it all. So much time wasted talking to them about the issues.
Date published: 2023-02-26
Rated 5 out of 5 by from Thorough Donald Was very thorough. I will be filing my taxes with TurboTax Live for years to come.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is Awesome! For an ordinary person, doing taxes can be daunting. I have been using TurboTax for many many reasons! They walk you right through it, and bring up all of last year's info for review. Multiple checks to make sure you have completed everything for confidence in your filing! We also utilize the Max Version for the extra security it brings to us. Very highly recommended!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax Great and not confusing as the first time doing taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from I love TurboTax Taxes are actually an enjoyable process when using turbo tax. Every time I have a question there is an info button waiting to help me along the way. Thank you TurboTax!
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9889
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best Experience Every year, Turbo Tax makes it easier and easier to file my tax returns. The help sections and What's new are very informative. If were not for the What's new section, I would have missed out on a larger refund. I also used chat help. Dean was quick, friendly and knowledgeable.
Date published: 2023-02-26
Rated 4 out of 5 by from GOOD COULD BE BETTER IF I HAVE QUESTIONS ABOUT A PARTICULAR PAGE OR ITEM THERE SHOULD BE A SEARCH BOX ON PAGE
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is great Simple, user friendly, intuitive. Makes filing a breeze.
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo Tax is Awesome. This makes filing my taxes so simple. I love it! One frustrating issue I had was trying to purchase a software product. I did not want to do work on my taxes on line or for free before filing. I wanted to download the program and work on it while I am off line. So I went to Amazon to purchase a downloadable the Turbo Tax product.
Date published: 2023-02-26
Rated 2 out of 5 by from My most frustrating TurboTax year I bought TTax at Costco, loaded it and began entering info. Next time I went to work on it, critical changes were required and I could not download. Changes had higher system requirements than the original package and I could not download. I spent hours on the phone with helpful TTax folks, but they could not resolve my issue. So I did TTax on line. I'm out the $40 I spent on the CD, plus I had to pay over $100 to file on line. After 15+ years with TurboTax, I might look for another solution next year.
Date published: 2023-02-26
Rated 1 out of 5 by from Buggy Software & Incompetent Staff Title says it all. So much time wasted talking to them about the issues.
Date published: 2023-02-26
Rated 5 out of 5 by from Thorough Donald Was very thorough. I will be filing my taxes with TurboTax Live for years to come.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is Awesome! For an ordinary person, doing taxes can be daunting. I have been using TurboTax for many many reasons! They walk you right through it, and bring up all of last year's info for review. Multiple checks to make sure you have completed everything for confidence in your filing! We also utilize the Max Version for the extra security it brings to us. Very highly recommended!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax Great and not confusing as the first time doing taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from I love TurboTax Taxes are actually an enjoyable process when using turbo tax. Every time I have a question there is an info button waiting to help me along the way. Thank you TurboTax!
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9889