TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281674 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Had problems with some screens, but process good As always, Turbotax makes filing taxes easy. However, this year I had some problems with screens not working. Had to play with my display settings to get the screens to work. The problems areas were when trying to load the product and accessing intuit, and when trying to e-file and pay by credit card, again accessing intuit.
Date published: 2021-03-28
Rated 3 out of 5 by from Parts Missing Add an interview step to second (or third) state returns asking for withholding. My Minnesota withholding form was missing page 2 which is required to file for investment partnership withholding refunds. NE and ND required manual input onto the Form.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbotax is so easy! I don't know why I always put off doing my taxes ...once I sign on and start going with turbo tax- they are done so quickly and painlessly!
Date published: 2021-03-28
Rated 5 out of 5 by from Easy Peasy. I've been using Turbo Tax for over 20 years and it's been accurate and easy. 3 years ago my wife was concerned about the numbers and wanted it redone by HRB. The numbers were almost identical. Wasted $364 for them to verify what Turbo Tax already calculated. I trust Turbo Tax. You should, too.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to use Walked us through all the steps and had good explanations throughout. Was much cheaper than using a brick and mortar tax preparer service.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo tax Have to get use to it but hopefully we got everything
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax Help is Awesome Each time i used the chat line or called in the help was outstanding, especially Laura on the live line.
Date published: 2021-03-28
Rated 5 out of 5 by from Very simple, easy to use tax filing software! We moved mid-year, but Turbotax made filing in two states simple and easy.
Date published: 2021-03-28
Rated 5 out of 5 by from I Like TurboTax Have been using TurboTax for over 20 years. I file with confidence
Date published: 2021-03-28
Rated 5 out of 5 by from Great Fairly easy to use and very helpful staff. Great software.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 9889
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Had problems with some screens, but process good As always, Turbotax makes filing taxes easy. However, this year I had some problems with screens not working. Had to play with my display settings to get the screens to work. The problems areas were when trying to load the product and accessing intuit, and when trying to e-file and pay by credit card, again accessing intuit.
Date published: 2021-03-28
Rated 3 out of 5 by from Parts Missing Add an interview step to second (or third) state returns asking for withholding. My Minnesota withholding form was missing page 2 which is required to file for investment partnership withholding refunds. NE and ND required manual input onto the Form.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbotax is so easy! I don't know why I always put off doing my taxes ...once I sign on and start going with turbo tax- they are done so quickly and painlessly!
Date published: 2021-03-28
Rated 5 out of 5 by from Easy Peasy. I've been using Turbo Tax for over 20 years and it's been accurate and easy. 3 years ago my wife was concerned about the numbers and wanted it redone by HRB. The numbers were almost identical. Wasted $364 for them to verify what Turbo Tax already calculated. I trust Turbo Tax. You should, too.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy to use Walked us through all the steps and had good explanations throughout. Was much cheaper than using a brick and mortar tax preparer service.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo tax Have to get use to it but hopefully we got everything
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax Help is Awesome Each time i used the chat line or called in the help was outstanding, especially Laura on the live line.
Date published: 2021-03-28
Rated 5 out of 5 by from Very simple, easy to use tax filing software! We moved mid-year, but Turbotax made filing in two states simple and easy.
Date published: 2021-03-28
Rated 5 out of 5 by from I Like TurboTax Have been using TurboTax for over 20 years. I file with confidence
Date published: 2021-03-28
Rated 5 out of 5 by from Great Fairly easy to use and very helpful staff. Great software.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 9889