TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
K248464 from
Great help
I had questions about the taxes from selling my home.
Date published: 2022-04-14
Rated 5 out of 5 by
Tylerw3 from
T
Worked out great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-14
Rated 3 out of 5 by
Jinscetal from
TurboTax Premier w/Rental Property--problematic!
There seems to be glitches in the T/Tax Premier (for Mac) 2021 software. This year, using TT was problematic—I wish I could give it more than 3 stars. It was very off-putting this year. The details: I had to make changes to a return after e-filing it. When I noticed the errors needing correcting, I selected “amend” in one of the many steps in the EasyStep process. This caused problems with completing and e-filing the return despite indicating an amendment was NO LONGER needed.
Date published: 2022-04-14
Rated 5 out of 5 by
Happy Marilyn from
Not a worry
I love that the helpful hints are clickable where you are at and that it does a great job of checking for mistakes.
Date published: 2022-04-14
Rated 2 out of 5 by
DoNotPostMyEmailAddress from
A Little Disappointed
For the most part I trust the TurboTax Online Free Edition but, it is lacking in the 'explanation' area. Not exactly trusting what it explained with my pension f und. Then the day after when I went to file, I experienced technical difficulties getting past the cart showing my returns were $0 to file. Then the Credit Karma stuff at the end is an annoyance. The buttons to get past that stuff were not well marked.
Date published: 2022-04-14
Rated 5 out of 5 by
ThomasA555 from
Turbotax is very easy, and reasonable cost.
Turbo Tax is very easy to use, and one of the best features is the ability to direct download financial data from our account with Morgan Stanley.
Date published: 2022-04-14
Rated 3 out of 5 by
MGandG from
Starting to not trust this company
I used to think that this company was pretty innovative and honest. I trusted them to do a good job and give me a good price. Now I feel like they are doing everything in their power to give them permission to use my very private data to market and sell. They are constantly trying to get me to upgrade to more expensive services. I am going to take some time over the next year and see if I can find another service that is not as rapacious.
Date published: 2022-04-14
Rated 5 out of 5 by
Barry 22 from
Relaxed filing !!
First time with TurboTax with better than expected outcome ! The help was excellent and quite comfortable with questions and results which worked for all situations.
Date published: 2022-04-14
Rated 5 out of 5 by
drinksbyevie from
Gregory & Turbo Tax is amazing!
To put it in perspective, I almost payed $3,000 for an accounting software that wasn't helpful or friendly at all. I decided to cancel my plan and try Turbo Tax and I was immediately amazed with the customer service. Everyone that I spoke with was so unbelievably friendly, patient, and thorough - I honestly could not have filed my taxes with out Gregory's help.
Date published: 2022-04-14
Rated 4 out of 5 by
Len69 from
TurboTax For 20 Years
I have used TurboTax for over 20 years. I find the feature that walks me through each step to be helpful. Also, the capability to switch back and forth between the entry pages and the actual forms is useful. The import feature saves me time. And of course, the efile is so convenient.
All TurboTax® Offerings Reviews - Page 9887
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
K248464 from
Great help
I had questions about the taxes from selling my home.
Date published: 2022-04-14
Rated 5 out of 5 by
Tylerw3 from
T
Worked out great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-14
Rated 3 out of 5 by
Jinscetal from
TurboTax Premier w/Rental Property--problematic!
There seems to be glitches in the T/Tax Premier (for Mac) 2021 software. This year, using TT was problematic—I wish I could give it more than 3 stars. It was very off-putting this year. The details: I had to make changes to a return after e-filing it. When I noticed the errors needing correcting, I selected “amend” in one of the many steps in the EasyStep process. This caused problems with completing and e-filing the return despite indicating an amendment was NO LONGER needed.
Date published: 2022-04-14
Rated 5 out of 5 by
Happy Marilyn from
Not a worry
I love that the helpful hints are clickable where you are at and that it does a great job of checking for mistakes.
Date published: 2022-04-14
Rated 2 out of 5 by
DoNotPostMyEmailAddress from
A Little Disappointed
For the most part I trust the TurboTax Online Free Edition but, it is lacking in the 'explanation' area. Not exactly trusting what it explained with my pension f und. Then the day after when I went to file, I experienced technical difficulties getting past the cart showing my returns were $0 to file. Then the Credit Karma stuff at the end is an annoyance. The buttons to get past that stuff were not well marked.
Date published: 2022-04-14
Rated 5 out of 5 by
ThomasA555 from
Turbotax is very easy, and reasonable cost.
Turbo Tax is very easy to use, and one of the best features is the ability to direct download financial data from our account with Morgan Stanley.
Date published: 2022-04-14
Rated 3 out of 5 by
MGandG from
Starting to not trust this company
I used to think that this company was pretty innovative and honest. I trusted them to do a good job and give me a good price. Now I feel like they are doing everything in their power to give them permission to use my very private data to market and sell. They are constantly trying to get me to upgrade to more expensive services. I am going to take some time over the next year and see if I can find another service that is not as rapacious.
Date published: 2022-04-14
Rated 5 out of 5 by
Barry 22 from
Relaxed filing !!
First time with TurboTax with better than expected outcome ! The help was excellent and quite comfortable with questions and results which worked for all situations.
Date published: 2022-04-14
Rated 5 out of 5 by
drinksbyevie from
Gregory & Turbo Tax is amazing!
To put it in perspective, I almost payed $3,000 for an accounting software that wasn't helpful or friendly at all. I decided to cancel my plan and try Turbo Tax and I was immediately amazed with the customer service. Everyone that I spoke with was so unbelievably friendly, patient, and thorough - I honestly could not have filed my taxes with out Gregory's help.
Date published: 2022-04-14
Rated 4 out of 5 by
Len69 from
TurboTax For 20 Years
I have used TurboTax for over 20 years. I find the feature that walks me through each step to be helpful. Also, the capability to switch back and forth between the entry pages and the actual forms is useful. The import feature saves me time. And of course, the efile is so convenient.
All TurboTax® Offerings Reviews - Page 9887
Date published: 2022-04-14