TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Always a good experience with necessary chore! I engaged with two of your counselors, both were diligent, knowledgeable and very contentious.
Date published: 2021-02-28
Rated 2 out of 5 by from What happened to turbotax being free? I've been doing my taxes with Turbotax for 8 years now and somehow I understood the 39 dollars for deluxe but at the end I had to pay 117. That makes no sense. Why advertise that you are free when you're going to force someone to get the deluxe and charge them twice for it? Very confusing.
Date published: 2021-02-28
Rated 2 out of 5 by from terrible updating I think your program should be prompted to update every time you log into it. I was all set to transmit returns and it said it failed. Failed because of lack of updates. Thought II might lose information. Should ne done when you open the program not tell you when you are at the end
Date published: 2021-02-28
Rated 5 out of 5 by from Was a speedy process I like the software and how it make it easy to understand where everything goes.The only thing I have a problem with is when there an error the system does not highly the problem
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax 2020 Return Efficient and thorough guidance as in past 10 years.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Convenient, quick, for the most part. Some of the stuff is a bit trying to figure out!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is seamless and awesome! The subject line says it all - Turbo Tax makes it so easy to do this yearly chore.
Date published: 2021-02-28
Rated 5 out of 5 by from Superior Service & Handling! Flowed Smoothly & covered all aspects of my return.
Date published: 2021-02-28
Rated 2 out of 5 by from Once you try Free Return, you can't undo! Tried to see if I could do a free return. Went through all the steps, and at the end it said I could not. Had to restart the whole process ever again. Can't update once you started. Just trying to make this all harder than it needs to be
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is the best I can do it myself and if i have any questions i can ask the turbo hotline
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9887
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always a good experience with necessary chore! I engaged with two of your counselors, both were diligent, knowledgeable and very contentious.
Date published: 2021-02-28
Rated 2 out of 5 by from What happened to turbotax being free? I've been doing my taxes with Turbotax for 8 years now and somehow I understood the 39 dollars for deluxe but at the end I had to pay 117. That makes no sense. Why advertise that you are free when you're going to force someone to get the deluxe and charge them twice for it? Very confusing.
Date published: 2021-02-28
Rated 2 out of 5 by from terrible updating I think your program should be prompted to update every time you log into it. I was all set to transmit returns and it said it failed. Failed because of lack of updates. Thought II might lose information. Should ne done when you open the program not tell you when you are at the end
Date published: 2021-02-28
Rated 5 out of 5 by from Was a speedy process I like the software and how it make it easy to understand where everything goes.The only thing I have a problem with is when there an error the system does not highly the problem
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax 2020 Return Efficient and thorough guidance as in past 10 years.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Convenient, quick, for the most part. Some of the stuff is a bit trying to figure out!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is seamless and awesome! The subject line says it all - Turbo Tax makes it so easy to do this yearly chore.
Date published: 2021-02-28
Rated 5 out of 5 by from Superior Service & Handling! Flowed Smoothly & covered all aspects of my return.
Date published: 2021-02-28
Rated 2 out of 5 by from Once you try Free Return, you can't undo! Tried to see if I could do a free return. Went through all the steps, and at the end it said I could not. Had to restart the whole process ever again. Can't update once you started. Just trying to make this all harder than it needs to be
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is the best I can do it myself and if i have any questions i can ask the turbo hotline
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9887