TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbo tax worked well but the updates failed many TurboTax the program worked quite well. Quite often it would want to update the program and these updates failed quite often TurboTax will not continue. The only way I could get TurboTax running again was to download the program again and reinstall it. This was quite frustrating. If it happens again next year I will no longer be purchasing TurboTax. I have been using TurboTax for various years and this is the only year I've encountered that the problem. My sister has the same version of TurboTax and had the exact same problem I did on a different computer.
Date published: 2023-02-25
Rated 1 out of 5 by from They said Free for simple return This was supposed to be free. They said free simple filing, and they made me pay.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax Live Expert It was great. A few tough challenges But Nancy figured it out. Happy with the result.
Date published: 2023-02-25
Rated 3 out of 5 by from Waste of time Computers suck, would not take my bank info for direct deposit now I gotta wait on a check after being on phone for over an hour and trying every different way possible thsts why this way sucks
Date published: 2023-02-25
Rated 4 out of 5 by from Tax Season Thank you this is truly all wanted to say thank you
Date published: 2023-02-25
Rated 5 out of 5 by from Best Tax Software Out There Have been using it for years and it is by far the most comprehensive best software out there.
Date published: 2023-02-25
Rated 4 out of 5 by from Turbo tax is real good all the time I've been working with turbo tax for the last two years always good for me
Date published: 2023-02-25
Rated 5 out of 5 by from EASY PEASY Turbo Tax is a Humdinger of a tax program, totally awesome!
Date published: 2023-02-25
Rated 4 out of 5 by from Great people I am usually very pleased. But there was a problem with how the system didn't recognized PMFL instead it wanted it called unemployment since the 1099-G is for both. It took whole week to get it done. I thought Federal was free and $49 for each h state. I'm not sure why it is over $200. But everyone was awesome !
Date published: 2023-02-25
Rated 5 out of 5 by from Great Experts! I had a couple of questions and the experts were able to answer them.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9885
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax worked well but the updates failed many TurboTax the program worked quite well. Quite often it would want to update the program and these updates failed quite often TurboTax will not continue. The only way I could get TurboTax running again was to download the program again and reinstall it. This was quite frustrating. If it happens again next year I will no longer be purchasing TurboTax. I have been using TurboTax for various years and this is the only year I've encountered that the problem. My sister has the same version of TurboTax and had the exact same problem I did on a different computer.
Date published: 2023-02-25
Rated 1 out of 5 by from They said Free for simple return This was supposed to be free. They said free simple filing, and they made me pay.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax Live Expert It was great. A few tough challenges But Nancy figured it out. Happy with the result.
Date published: 2023-02-25
Rated 3 out of 5 by from Waste of time Computers suck, would not take my bank info for direct deposit now I gotta wait on a check after being on phone for over an hour and trying every different way possible thsts why this way sucks
Date published: 2023-02-25
Rated 4 out of 5 by from Tax Season Thank you this is truly all wanted to say thank you
Date published: 2023-02-25
Rated 5 out of 5 by from Best Tax Software Out There Have been using it for years and it is by far the most comprehensive best software out there.
Date published: 2023-02-25
Rated 4 out of 5 by from Turbo tax is real good all the time I've been working with turbo tax for the last two years always good for me
Date published: 2023-02-25
Rated 5 out of 5 by from EASY PEASY Turbo Tax is a Humdinger of a tax program, totally awesome!
Date published: 2023-02-25
Rated 4 out of 5 by from Great people I am usually very pleased. But there was a problem with how the system didn't recognized PMFL instead it wanted it called unemployment since the 1099-G is for both. It took whole week to get it done. I thought Federal was free and $49 for each h state. I'm not sure why it is over $200. But everyone was awesome !
Date published: 2023-02-25
Rated 5 out of 5 by from Great Experts! I had a couple of questions and the experts were able to answer them.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9885