TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is professional & awesome Turbo Tax is helpful with areas that were confusing;They do a good job with security; & are very reliable!
Date published: 2021-02-28
Rated 3 out of 5 by from Several Attempts and Costs More It took me attempts with about 4 different representatives to get my taxes figured out, and I don't have that many complicating factors. We finally figured out the issue, which should have been resolvable by the first agent and not incurred an additional cost to figure out, but it cost $230 to file my taxes: a far cry from the purported "$0 filing" they advertise. I'm not sure if I will use them for my taxes next year, or go back to HR Block, which was less expensive.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Awesom Incredibly Easy, Fast and Simple. I get my refund quickly.
Date published: 2021-02-28
Rated 2 out of 5 by from Difficult Not knowing how to delete previous items that don’t apply this year i spent two days and approx. 3hours with live chat.
Date published: 2021-02-28
Rated 5 out of 5 by from Very Easy to use! I was able to complete everything without reaching out. It worked great>
Date published: 2021-02-28
Rated 5 out of 5 by from easy and fast to use talking to sade, the live agent was super helpful she tried her best to help me and when we couldnt figure it out she directed me exactly where to go on the irs website and it was easy and quick to find. i use turbo tax every year and will continue to recommend it to my friends and family
Date published: 2021-02-28
Rated 5 out of 5 by from Great, easy to use This was a simple process, great to use.I wil use again and recommend to others.
Date published: 2021-02-28
Rated 5 out of 5 by from Better than H&R I had been using H&R Block for many years but when I sold a property and needed to declare installment sale payments I wasn't allowed to do it. I was informed I needed to go visit an office nearby. I tried Turbotax and it didn't have any issues with me declaring those installments. It was so easy to use. I have been using Turbotax for 4 years and am very happy with this service. I love how I can file my return early and have my payments deducted from my account just before tax day.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax provides great service! Easy and simple! doesn't get much better than that!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome I like doing my own taxes, everything on turbo tax is easy to do because there is step by step instructions. And if I need help I can speak to a tax representative.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9882
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is professional & awesome Turbo Tax is helpful with areas that were confusing;They do a good job with security; & are very reliable!
Date published: 2021-02-28
Rated 3 out of 5 by from Several Attempts and Costs More It took me attempts with about 4 different representatives to get my taxes figured out, and I don't have that many complicating factors. We finally figured out the issue, which should have been resolvable by the first agent and not incurred an additional cost to figure out, but it cost $230 to file my taxes: a far cry from the purported "$0 filing" they advertise. I'm not sure if I will use them for my taxes next year, or go back to HR Block, which was less expensive.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Awesom Incredibly Easy, Fast and Simple. I get my refund quickly.
Date published: 2021-02-28
Rated 2 out of 5 by from Difficult Not knowing how to delete previous items that don’t apply this year i spent two days and approx. 3hours with live chat.
Date published: 2021-02-28
Rated 5 out of 5 by from Very Easy to use! I was able to complete everything without reaching out. It worked great>
Date published: 2021-02-28
Rated 5 out of 5 by from easy and fast to use talking to sade, the live agent was super helpful she tried her best to help me and when we couldnt figure it out she directed me exactly where to go on the irs website and it was easy and quick to find. i use turbo tax every year and will continue to recommend it to my friends and family
Date published: 2021-02-28
Rated 5 out of 5 by from Great, easy to use This was a simple process, great to use.I wil use again and recommend to others.
Date published: 2021-02-28
Rated 5 out of 5 by from Better than H&R I had been using H&R Block for many years but when I sold a property and needed to declare installment sale payments I wasn't allowed to do it. I was informed I needed to go visit an office nearby. I tried Turbotax and it didn't have any issues with me declaring those installments. It was so easy to use. I have been using Turbotax for 4 years and am very happy with this service. I love how I can file my return early and have my payments deducted from my account just before tax day.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax provides great service! Easy and simple! doesn't get much better than that!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome I like doing my own taxes, everything on turbo tax is easy to do because there is step by step instructions. And if I need help I can speak to a tax representative.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9882