TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Turbo Tax 2020 I've been using Turbo Tax for years and it been getting more expensive as it starts out as free and advertising stated filling for free. OOps No $40.00
Date published: 2021-02-28
Rated 4 out of 5 by from Problem reporting sales. I had a problem with the sale of a mutual fund. I put some of my holdings into their cash portion which does qualify as a sale. The date acquired was not provided by the fund. But you guys didn't have a provision for that on the return. I had to put in a date to continue. This needs to be corrected to reflect the info on the document from the funds.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Excellent Had a few problem but they were easy to fix. Will use again
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome! Easy step by step instructions to guide you through the process.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is a great help I like TurboTax because it brings forward information from previous tax years automatically. I past years this feature has always worked well. This year, there was a glitch with Sch E that required some research on my part to make sure all of the entries were correct. They notified me of the problem and I was able to figure it out using the guidance provided, but it wasn't as easy as past years. That is the reason I am only giving 4 stars.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is easy to use! TurboTax was very easy to use and answered all the questions that I had. I loved that it included City Tax preparation.
Date published: 2021-02-28
Rated 5 out of 5 by from close to 10 great years Did do a TurboTax chat. Sorry not sure with who. Seemed somewhat confused but in the end everything worked out fine.
Date published: 2021-02-28
Rated 3 out of 5 by from Not as satisfied as other years This is my first time with Turbo Tax online. Previous years (many) used disks and/or download. Price seemed higher. $95 2021 vs $50 previously. Didn't see year comparisons or audit risk bar. I didn't appreciate your continuous efforts to upsell. I've been using you guys since before you were even Turbo Tax. If you can't get your price down, I'll probably look for someone else next year.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use this saved me loads of time I have used turbo tax for 20 years
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is the bomb Thanks to turbo tax I was able to file my taxes myself. Thanks again
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9878
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax 2020 I've been using Turbo Tax for years and it been getting more expensive as it starts out as free and advertising stated filling for free. OOps No $40.00
Date published: 2021-02-28
Rated 4 out of 5 by from Problem reporting sales. I had a problem with the sale of a mutual fund. I put some of my holdings into their cash portion which does qualify as a sale. The date acquired was not provided by the fund. But you guys didn't have a provision for that on the return. I had to put in a date to continue. This needs to be corrected to reflect the info on the document from the funds.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Excellent Had a few problem but they were easy to fix. Will use again
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome! Easy step by step instructions to guide you through the process.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is a great help I like TurboTax because it brings forward information from previous tax years automatically. I past years this feature has always worked well. This year, there was a glitch with Sch E that required some research on my part to make sure all of the entries were correct. They notified me of the problem and I was able to figure it out using the guidance provided, but it wasn't as easy as past years. That is the reason I am only giving 4 stars.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is easy to use! TurboTax was very easy to use and answered all the questions that I had. I loved that it included City Tax preparation.
Date published: 2021-02-28
Rated 5 out of 5 by from close to 10 great years Did do a TurboTax chat. Sorry not sure with who. Seemed somewhat confused but in the end everything worked out fine.
Date published: 2021-02-28
Rated 3 out of 5 by from Not as satisfied as other years This is my first time with Turbo Tax online. Previous years (many) used disks and/or download. Price seemed higher. $95 2021 vs $50 previously. Didn't see year comparisons or audit risk bar. I didn't appreciate your continuous efforts to upsell. I've been using you guys since before you were even Turbo Tax. If you can't get your price down, I'll probably look for someone else next year.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use this saved me loads of time I have used turbo tax for 20 years
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is the bomb Thanks to turbo tax I was able to file my taxes myself. Thanks again
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9878