TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Good Great self driven, asks all the wright questions. makes it easy!
Date published: 2021-03-01
Rated 4 out of 5 by from Always helpful I have been using Turbotax for years easy to file and usually very helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! Super easy to use and is done in under 15 minutes if you use it year after year.
Date published: 2021-03-01
Rated 4 out of 5 by from i've used TT for years. Great tool! Everything went well until--at the last moment--I was told I couldn't e-mail my returns because something had to be fixed. Fixing required the ability to EDIT a Form 1099. Despite repeated appeals for instructions re. how to do that, no help was forthcoming. I had more trouble with TT this year than ever before. Still, a great product.
Date published: 2021-03-01
Rated 5 out of 5 by from So easy! This is the first time that I have filed and OWE money. I was pleasantly surprised at how easy it was made for me to set up a payment of the taxes dues, on 4/15/2021, and withdrawing same from my checking account
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax was easy and got us more than expected! I hope their calculations were right. We are getting a little more than expected. Easy guides. Felt like I was being supported the whole way.
Date published: 2021-03-01
Rated 5 out of 5 by from I'm just glad this service is available Turbo tax is the only company I have ever used and I am thoroughly satisfied. I would like to amend my taxes and if there was a problem that is the only one I have had.
Date published: 2021-03-01
Rated 4 out of 5 by from good in 2019 turbo tax took out the money for taxes but IRS did not pay us due to some marketplace insurance that my husband got when he ordered blue cross for part B they put in we were not aware of and we did this years it still does not allow us to correct the error from last years that we paid for. Apparently we need a 8962 and a copy of 1095-A which i feel turbo tax should have readily available since we paid 40.00 extra for filing with them. but i do use Turbo tax every year just seems lately a little harder to navigate.
Date published: 2021-03-01
Rated 2 out of 5 by from Convenient but FEES The fact that you charge $40 to have your fee come out of my taxes instead of me paying right now is ridiculous. This is on top of the $40 I agreed to for your services, and on top of the $40 to file in my state.
Date published: 2021-03-01
Rated 5 out of 5 by from I love it! So much easier. And comfortable at my home with my tablet I did my own taxes.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9875
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Great self driven, asks all the wright questions. makes it easy!
Date published: 2021-03-01
Rated 4 out of 5 by from Always helpful I have been using Turbotax for years easy to file and usually very helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! Super easy to use and is done in under 15 minutes if you use it year after year.
Date published: 2021-03-01
Rated 4 out of 5 by from i've used TT for years. Great tool! Everything went well until--at the last moment--I was told I couldn't e-mail my returns because something had to be fixed. Fixing required the ability to EDIT a Form 1099. Despite repeated appeals for instructions re. how to do that, no help was forthcoming. I had more trouble with TT this year than ever before. Still, a great product.
Date published: 2021-03-01
Rated 5 out of 5 by from So easy! This is the first time that I have filed and OWE money. I was pleasantly surprised at how easy it was made for me to set up a payment of the taxes dues, on 4/15/2021, and withdrawing same from my checking account
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax was easy and got us more than expected! I hope their calculations were right. We are getting a little more than expected. Easy guides. Felt like I was being supported the whole way.
Date published: 2021-03-01
Rated 5 out of 5 by from I'm just glad this service is available Turbo tax is the only company I have ever used and I am thoroughly satisfied. I would like to amend my taxes and if there was a problem that is the only one I have had.
Date published: 2021-03-01
Rated 4 out of 5 by from good in 2019 turbo tax took out the money for taxes but IRS did not pay us due to some marketplace insurance that my husband got when he ordered blue cross for part B they put in we were not aware of and we did this years it still does not allow us to correct the error from last years that we paid for. Apparently we need a 8962 and a copy of 1095-A which i feel turbo tax should have readily available since we paid 40.00 extra for filing with them. but i do use Turbo tax every year just seems lately a little harder to navigate.
Date published: 2021-03-01
Rated 2 out of 5 by from Convenient but FEES The fact that you charge $40 to have your fee come out of my taxes instead of me paying right now is ridiculous. This is on top of the $40 I agreed to for your services, and on top of the $40 to file in my state.
Date published: 2021-03-01
Rated 5 out of 5 by from I love it! So much easier. And comfortable at my home with my tablet I did my own taxes.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9875