TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
FiveSixandaHalf from
Great Service
Good Experience. Would use again. The animations are helpful for understanding what specifically is needed to keep production of the return report going in a timely and efficient manner with regard to the preparation I do to have information ready to file.
Date published: 2023-02-25
Rated 5 out of 5 by
JFS02 from
Terrific and ease of understanding issues. Issues
Ease of use and understanding of issues. Took complicated issues and made easy
Date published: 2023-02-25
Rated 3 out of 5 by
null from
TurboTax is TurboTax
It was close to the same as every other year. Two things that I thought were inconvenient was the fact that 1) I had to pay to file this year when I had entered less than some other years where I was able to file for free. And 2) you say you accept debit or credit but yet I wasn’t able to pay with a debit card I could only pay with a credit card that I was lucky to even have. Many people don’t have credit cards and would be out of luck.
Date published: 2023-02-25
Rated 5 out of 5 by
Brendizzo777 from
Simple to do on your own
7 years running for turbotax, and while taxes themselves are crazy and complex, Turbo works just fine and makes it easy to understand. This year i even had an assistant help me through chat since I had moved the previous year and it was relatively painless.
Date published: 2023-02-25
Rated 4 out of 5 by
dude bro from
solid place
quick and easy, no hidden fees. recommend recommend
Date published: 2023-02-25
Rated 3 out of 5 by
no luck from
its ok But somwhat confussing
I had nothing going on so i used this In somecases I was not sure what to put in boxes ,as forinstanse they say use line 11 on 1040 for AGI last year The picture shows the first box ,which is prior year And the IRA repayment were not clear to me
Date published: 2023-02-25
Rated 4 out of 5 by
null from
Turbo Tax is some good
Turbo Tax is good for inexpert tax filers. This year, the free access to live expert help who can screen share was a great bonus. I was very pleased there was no extra charge. There were a few glitches on the site that kept putting me on a page that did not apply to me. The expert showed me how to delete the pesky page and I was able to complete form. I spoke with Ashley, expert in Va and Carla, expert in NC. Both were warm, expeditious, patient and very pleasant. 5 stars to the ladies for their help and knowledge. The two are a real asset to computer Turbo Tax service. I hope they are compensated and recognized in how they made my filing experience tonight free of stress and anxiety. Hurrah for the Ashley and Carla! Because of their help in navigating Turbo Tax process I am confident my forms are correct. GREAT Complaint is the sneaky $39 refund processing fee that is sprung on users who commit to paying TT out of their tax refunds. This is a sneak attack, once payer clicks, they are not able to Change to pay TT by credit card. It does NOT allow them to revert. I was lucky, I chose to read disclosures about the refund processing fee before I committed to paying TT out of my refund. Praise the Lord. $39 extra for refund processing fee. Disgusting.
Date published: 2023-02-25
Rated 5 out of 5 by
Rwilkae from
Turbo Tax is great!
Very user friendly and will highly recommend to my friends. I have been using TurboTax for over 10 years.
Date published: 2023-02-25
Rated 5 out of 5 by
KymD63 from
QUICK AND EASY TAX FILING
Turbo tax is amazingly quick and easy to use in order to file your tax return. The best reason to use Turbo Tax is that it's free!!
Date published: 2023-02-25
Rated 5 out of 5 by
JODI7389 from
EASY TO USE
TURBO TAX WAS A LOT EASIER TO USE THEN I THOUGHT IT WOULD BE.
All TurboTax® Offerings Reviews - Page 9871
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
FiveSixandaHalf from
Great Service
Good Experience. Would use again. The animations are helpful for understanding what specifically is needed to keep production of the return report going in a timely and efficient manner with regard to the preparation I do to have information ready to file.
Date published: 2023-02-25
Rated 5 out of 5 by
JFS02 from
Terrific and ease of understanding issues. Issues
Ease of use and understanding of issues. Took complicated issues and made easy
Date published: 2023-02-25
Rated 3 out of 5 by
null from
TurboTax is TurboTax
It was close to the same as every other year. Two things that I thought were inconvenient was the fact that 1) I had to pay to file this year when I had entered less than some other years where I was able to file for free. And 2) you say you accept debit or credit but yet I wasn’t able to pay with a debit card I could only pay with a credit card that I was lucky to even have. Many people don’t have credit cards and would be out of luck.
Date published: 2023-02-25
Rated 5 out of 5 by
Brendizzo777 from
Simple to do on your own
7 years running for turbotax, and while taxes themselves are crazy and complex, Turbo works just fine and makes it easy to understand. This year i even had an assistant help me through chat since I had moved the previous year and it was relatively painless.
Date published: 2023-02-25
Rated 4 out of 5 by
dude bro from
solid place
quick and easy, no hidden fees. recommend recommend
Date published: 2023-02-25
Rated 3 out of 5 by
no luck from
its ok But somwhat confussing
I had nothing going on so i used this In somecases I was not sure what to put in boxes ,as forinstanse they say use line 11 on 1040 for AGI last year The picture shows the first box ,which is prior year And the IRA repayment were not clear to me
Date published: 2023-02-25
Rated 4 out of 5 by
null from
Turbo Tax is some good
Turbo Tax is good for inexpert tax filers. This year, the free access to live expert help who can screen share was a great bonus. I was very pleased there was no extra charge. There were a few glitches on the site that kept putting me on a page that did not apply to me. The expert showed me how to delete the pesky page and I was able to complete form. I spoke with Ashley, expert in Va and Carla, expert in NC. Both were warm, expeditious, patient and very pleasant. 5 stars to the ladies for their help and knowledge. The two are a real asset to computer Turbo Tax service. I hope they are compensated and recognized in how they made my filing experience tonight free of stress and anxiety. Hurrah for the Ashley and Carla! Because of their help in navigating Turbo Tax process I am confident my forms are correct. GREAT Complaint is the sneaky $39 refund processing fee that is sprung on users who commit to paying TT out of their tax refunds. This is a sneak attack, once payer clicks, they are not able to Change to pay TT by credit card. It does NOT allow them to revert. I was lucky, I chose to read disclosures about the refund processing fee before I committed to paying TT out of my refund. Praise the Lord. $39 extra for refund processing fee. Disgusting.
Date published: 2023-02-25
Rated 5 out of 5 by
Rwilkae from
Turbo Tax is great!
Very user friendly and will highly recommend to my friends. I have been using TurboTax for over 10 years.
Date published: 2023-02-25
Rated 5 out of 5 by
KymD63 from
QUICK AND EASY TAX FILING
Turbo tax is amazingly quick and easy to use in order to file your tax return. The best reason to use Turbo Tax is that it's free!!
Date published: 2023-02-25
Rated 5 out of 5 by
JODI7389 from
EASY TO USE
TURBO TAX WAS A LOT EASIER TO USE THEN I THOUGHT IT WOULD BE.
All TurboTax® Offerings Reviews - Page 9871
Date published: 2023-02-25