TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Great Service Good Experience. Would use again. The animations are helpful for understanding what specifically is needed to keep production of the return report going in a timely and efficient manner with regard to the preparation I do to have information ready to file.
Date published: 2023-02-25
Rated 5 out of 5 by from Terrific and ease of understanding issues. Issues Ease of use and understanding of issues. Took complicated issues and made easy
Date published: 2023-02-25
Rated 3 out of 5 by from TurboTax is TurboTax It was close to the same as every other year. Two things that I thought were inconvenient was the fact that 1) I had to pay to file this year when I had entered less than some other years where I was able to file for free. And 2) you say you accept debit or credit but yet I wasn’t able to pay with a debit card I could only pay with a credit card that I was lucky to even have. Many people don’t have credit cards and would be out of luck.
Date published: 2023-02-25
Rated 5 out of 5 by from Simple to do on your own 7 years running for turbotax, and while taxes themselves are crazy and complex, Turbo works just fine and makes it easy to understand. This year i even had an assistant help me through chat since I had moved the previous year and it was relatively painless.
Date published: 2023-02-25
Rated 4 out of 5 by from solid place quick and easy, no hidden fees. recommend recommend
Date published: 2023-02-25
Rated 3 out of 5 by from its ok But somwhat confussing I had nothing going on so i used this In somecases I was not sure what to put in boxes ,as forinstanse they say use line 11 on 1040 for AGI last year The picture shows the first box ,which is prior year And the IRA repayment were not clear to me
Date published: 2023-02-25
Rated 4 out of 5 by from Turbo Tax is some good Turbo Tax is good for inexpert tax filers. This year, the free access to live expert help who can screen share was a great bonus. I was very pleased there was no extra charge. There were a few glitches on the site that kept putting me on a page that did not apply to me. The expert showed me how to delete the pesky page and I was able to complete form. I spoke with Ashley, expert in Va and Carla, expert in NC. Both were warm, expeditious, patient and very pleasant. 5 stars to the ladies for their help and knowledge. The two are a real asset to computer Turbo Tax service. I hope they are compensated and recognized in how they made my filing experience tonight free of stress and anxiety. Hurrah for the Ashley and Carla! Because of their help in navigating Turbo Tax process I am confident my forms are correct. GREAT Complaint is the sneaky $39 refund processing fee that is sprung on users who commit to paying TT out of their tax refunds. This is a sneak attack, once payer clicks, they are not able to Change to pay TT by credit card. It does NOT allow them to revert. I was lucky, I chose to read disclosures about the refund processing fee before I committed to paying TT out of my refund. Praise the Lord. $39 extra for refund processing fee. Disgusting.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is great! Very user friendly and will highly recommend to my friends. I have been using TurboTax for over 10 years.
Date published: 2023-02-25
Rated 5 out of 5 by from QUICK AND EASY TAX FILING Turbo tax is amazingly quick and easy to use in order to file your tax return. The best reason to use Turbo Tax is that it's free!!
Date published: 2023-02-25
Rated 5 out of 5 by from EASY TO USE TURBO TAX WAS A LOT EASIER TO USE THEN I THOUGHT IT WOULD BE.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Good Experience. Would use again. The animations are helpful for understanding what specifically is needed to keep production of the return report going in a timely and efficient manner with regard to the preparation I do to have information ready to file.
Date published: 2023-02-25
Rated 5 out of 5 by from Terrific and ease of understanding issues. Issues Ease of use and understanding of issues. Took complicated issues and made easy
Date published: 2023-02-25
Rated 3 out of 5 by from TurboTax is TurboTax It was close to the same as every other year. Two things that I thought were inconvenient was the fact that 1) I had to pay to file this year when I had entered less than some other years where I was able to file for free. And 2) you say you accept debit or credit but yet I wasn’t able to pay with a debit card I could only pay with a credit card that I was lucky to even have. Many people don’t have credit cards and would be out of luck.
Date published: 2023-02-25
Rated 5 out of 5 by from Simple to do on your own 7 years running for turbotax, and while taxes themselves are crazy and complex, Turbo works just fine and makes it easy to understand. This year i even had an assistant help me through chat since I had moved the previous year and it was relatively painless.
Date published: 2023-02-25
Rated 4 out of 5 by from solid place quick and easy, no hidden fees. recommend recommend
Date published: 2023-02-25
Rated 3 out of 5 by from its ok But somwhat confussing I had nothing going on so i used this In somecases I was not sure what to put in boxes ,as forinstanse they say use line 11 on 1040 for AGI last year The picture shows the first box ,which is prior year And the IRA repayment were not clear to me
Date published: 2023-02-25
Rated 4 out of 5 by from Turbo Tax is some good Turbo Tax is good for inexpert tax filers. This year, the free access to live expert help who can screen share was a great bonus. I was very pleased there was no extra charge. There were a few glitches on the site that kept putting me on a page that did not apply to me. The expert showed me how to delete the pesky page and I was able to complete form. I spoke with Ashley, expert in Va and Carla, expert in NC. Both were warm, expeditious, patient and very pleasant. 5 stars to the ladies for their help and knowledge. The two are a real asset to computer Turbo Tax service. I hope they are compensated and recognized in how they made my filing experience tonight free of stress and anxiety. Hurrah for the Ashley and Carla! Because of their help in navigating Turbo Tax process I am confident my forms are correct. GREAT Complaint is the sneaky $39 refund processing fee that is sprung on users who commit to paying TT out of their tax refunds. This is a sneak attack, once payer clicks, they are not able to Change to pay TT by credit card. It does NOT allow them to revert. I was lucky, I chose to read disclosures about the refund processing fee before I committed to paying TT out of my refund. Praise the Lord. $39 extra for refund processing fee. Disgusting.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is great! Very user friendly and will highly recommend to my friends. I have been using TurboTax for over 10 years.
Date published: 2023-02-25
Rated 5 out of 5 by from QUICK AND EASY TAX FILING Turbo tax is amazingly quick and easy to use in order to file your tax return. The best reason to use Turbo Tax is that it's free!!
Date published: 2023-02-25
Rated 5 out of 5 by from EASY TO USE TURBO TAX WAS A LOT EASIER TO USE THEN I THOUGHT IT WOULD BE.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9871