TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from turbotax is not what it used to be This post and the rating purely reflects that fact that it is no longer " free free free free free". I have done taxes with turbotax in the past because it has been the most economic option for me, but now with these fees adding up to $251, makes me feel like it can be done for cheaper elsewhere with the same results. I do not make the much annually, so for my tax refund to mirror that and then for it almost half to be taken by turbotax doesn't seem right.
Date published: 2022-02-20
Rated 5 out of 5 by from First time using Turbo Tax it was excellent! Easy to understand, communication with experts where excellent.
Date published: 2022-02-20
Rated 1 out of 5 by from terrible service let me fill out my entire tax refund before getting to the end and telling me i have to pay $120 or i cant file because i had unemployment what a joke
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax made crypto easier I typically do my own taxes from scratch but this year brought a few complications with investments, crypto, and solar. Turbotax interface makes it all a breeze
Date published: 2022-02-20
Rated 4 out of 5 by from Convenience is Worth It I was able to take breaks when it was too overwhelming, but for the most part it was easy to use. I do not like that we are forced to purchase the Premium product just for entering a home sale even if your gains were not even close to being taxable or qualify for anything. Your customer should not have to pay for being honest, otherwise they might not want to even report such gains. I have almost always been able to file simple for standard deduction for free. Not this year and this is disappointing, but overall, I'm satisfied with my experience and with the product even though I did not want to or plan to purchase it. There also should be bigger discounts for upgrades to customers who are clearly below poverty level. Thanks!
Date published: 2022-02-20
Rated 4 out of 5 by from Pretty good, out of state sale makes it harder Sold a property in another state, wasn't easy to figure out. Called a few times, got disconnected both times.
Date published: 2022-02-20
Rated 5 out of 5 by from Very Best Tax Software Have used Turbo Tax Deluxe for many years. Best tax software available on the market.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is great Always great using TurboTax it’s easy and self explanatory
Date published: 2022-02-20
Rated 5 out of 5 by from Was nice to have the experience and help available I did have a question so I chatted with one of your experts who helped me understand some of the issues that came up during my filing
Date published: 2022-02-20
Rated 4 out of 5 by from Relative east of use It was telling be to check a box on the education return to file, but wouldn't tell me I NEEDED to check it for the filing to happen electronically. Otherwise it was extremely easy to navigate.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9870
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from turbotax is not what it used to be This post and the rating purely reflects that fact that it is no longer " free free free free free". I have done taxes with turbotax in the past because it has been the most economic option for me, but now with these fees adding up to $251, makes me feel like it can be done for cheaper elsewhere with the same results. I do not make the much annually, so for my tax refund to mirror that and then for it almost half to be taken by turbotax doesn't seem right.
Date published: 2022-02-20
Rated 5 out of 5 by from First time using Turbo Tax it was excellent! Easy to understand, communication with experts where excellent.
Date published: 2022-02-20
Rated 1 out of 5 by from terrible service let me fill out my entire tax refund before getting to the end and telling me i have to pay $120 or i cant file because i had unemployment what a joke
Date published: 2022-02-20
Rated 5 out of 5 by from Turbotax made crypto easier I typically do my own taxes from scratch but this year brought a few complications with investments, crypto, and solar. Turbotax interface makes it all a breeze
Date published: 2022-02-20
Rated 4 out of 5 by from Convenience is Worth It I was able to take breaks when it was too overwhelming, but for the most part it was easy to use. I do not like that we are forced to purchase the Premium product just for entering a home sale even if your gains were not even close to being taxable or qualify for anything. Your customer should not have to pay for being honest, otherwise they might not want to even report such gains. I have almost always been able to file simple for standard deduction for free. Not this year and this is disappointing, but overall, I'm satisfied with my experience and with the product even though I did not want to or plan to purchase it. There also should be bigger discounts for upgrades to customers who are clearly below poverty level. Thanks!
Date published: 2022-02-20
Rated 4 out of 5 by from Pretty good, out of state sale makes it harder Sold a property in another state, wasn't easy to figure out. Called a few times, got disconnected both times.
Date published: 2022-02-20
Rated 5 out of 5 by from Very Best Tax Software Have used Turbo Tax Deluxe for many years. Best tax software available on the market.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is great Always great using TurboTax it’s easy and self explanatory
Date published: 2022-02-20
Rated 5 out of 5 by from Was nice to have the experience and help available I did have a question so I chatted with one of your experts who helped me understand some of the issues that came up during my filing
Date published: 2022-02-20
Rated 4 out of 5 by from Relative east of use It was telling be to check a box on the education return to file, but wouldn't tell me I NEEDED to check it for the filing to happen electronically. Otherwise it was extremely easy to navigate.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9870