TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
Rex routt from
Turbo tax is great up to a point
Everything went well until I got to the point where I was to e file Since I was using the standard deduction I didn't see any need to buy audit protection to file the state return and choose to pay with my credit card. you then asked for account info already on file and I couldn't remember any of the stuff related to my prior account and spent 35 minutes on the phone with your service folks until I was turned over to Katy in Florida and she helped very patiently (I'm 86 and not very computer savy) and walked me through the process required to set up a new account and pay with mt credit card. GOD BLESS HER!!!
Date published: 2023-02-25
Rated 5 out of 5 by
Chalupy from
TurboTax is great!
Lizabeth was very helpful! Lizabeth answered all questions I had on my return and explained everything very well.
Date published: 2023-02-25
Rated 5 out of 5 by
JustGord02 from
Easy navigation
using turbo tax was easy and simple. very detailed questions, easy to answer.
Date published: 2023-02-25
Rated 4 out of 5 by
Amazon Greenie from
Turbo Tax is Good
Ive been using Turbo Tax for 25+ years and have had minimal issues. Getting to the entities to import documents takes a bit of effort if you and your partner have separate accounts at the same vendor; requires you to basically sign out of turbotax and restart the log in process with the vendor. Not a major issue but caveat emptor.
Date published: 2023-02-25
Rated 1 out of 5 by
David32232 from
try to upsell
they try to sell you tons of stuff and its very annoying
Date published: 2023-02-25
Rated 5 out of 5 by
greatchino from
Turbo tax is exelent
The live expert that helped me was great!! It took some time to solve the problem but he was very helpful solving my problem.
Date published: 2023-02-25
Rated 5 out of 5 by
Juli88 from
easy to use
I had no trouble with using Turbo tax. The instructions were very clear.
Date published: 2023-02-25
Rated 5 out of 5 by
P Amburg from
Super Easy to Use
it was clear and easy to use - i liked that the directions were easy and quick to use
Date published: 2023-02-25
Rated 5 out of 5 by
MollyM3 from
Best Long Term Relationship
This is a long-term relationship. I can always count on Turbo Tax to guide me through the nuances of each tax year - including a mid-year, out-of-state move. They make everything easy. All you need is to have all of your documents ready, and sometimes that isn't even necessary as most forms can be digitally transferred. Efficiency at its best!
Date published: 2023-02-25
Rated 4 out of 5 by
SoonerLisa from
Great for the price.
I've been using TurboTax for many years. Every step includes a detailed explanation if needed, and with a little sense of humor. No one likes to do their taxes and each year I'm confident it will find any deduction or credit, ensuring I get 100% to which I qualify. Thanks TurboTax!
All TurboTax® Offerings Reviews - Page 9862
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Rex routt from
Turbo tax is great up to a point
Everything went well until I got to the point where I was to e file Since I was using the standard deduction I didn't see any need to buy audit protection to file the state return and choose to pay with my credit card. you then asked for account info already on file and I couldn't remember any of the stuff related to my prior account and spent 35 minutes on the phone with your service folks until I was turned over to Katy in Florida and she helped very patiently (I'm 86 and not very computer savy) and walked me through the process required to set up a new account and pay with mt credit card. GOD BLESS HER!!!
Date published: 2023-02-25
Rated 5 out of 5 by
Chalupy from
TurboTax is great!
Lizabeth was very helpful! Lizabeth answered all questions I had on my return and explained everything very well.
Date published: 2023-02-25
Rated 5 out of 5 by
JustGord02 from
Easy navigation
using turbo tax was easy and simple. very detailed questions, easy to answer.
Date published: 2023-02-25
Rated 4 out of 5 by
Amazon Greenie from
Turbo Tax is Good
Ive been using Turbo Tax for 25+ years and have had minimal issues. Getting to the entities to import documents takes a bit of effort if you and your partner have separate accounts at the same vendor; requires you to basically sign out of turbotax and restart the log in process with the vendor. Not a major issue but caveat emptor.
Date published: 2023-02-25
Rated 1 out of 5 by
David32232 from
try to upsell
they try to sell you tons of stuff and its very annoying
Date published: 2023-02-25
Rated 5 out of 5 by
greatchino from
Turbo tax is exelent
The live expert that helped me was great!! It took some time to solve the problem but he was very helpful solving my problem.
Date published: 2023-02-25
Rated 5 out of 5 by
Juli88 from
easy to use
I had no trouble with using Turbo tax. The instructions were very clear.
Date published: 2023-02-25
Rated 5 out of 5 by
P Amburg from
Super Easy to Use
it was clear and easy to use - i liked that the directions were easy and quick to use
Date published: 2023-02-25
Rated 5 out of 5 by
MollyM3 from
Best Long Term Relationship
This is a long-term relationship. I can always count on Turbo Tax to guide me through the nuances of each tax year - including a mid-year, out-of-state move. They make everything easy. All you need is to have all of your documents ready, and sometimes that isn't even necessary as most forms can be digitally transferred. Efficiency at its best!
Date published: 2023-02-25
Rated 4 out of 5 by
SoonerLisa from
Great for the price.
I've been using TurboTax for many years. Every step includes a detailed explanation if needed, and with a little sense of humor. No one likes to do their taxes and each year I'm confident it will find any deduction or credit, ensuring I get 100% to which I qualify. Thanks TurboTax!
All TurboTax® Offerings Reviews - Page 9862
Date published: 2023-02-25