TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from U Make it Difficult to NOT use eFile for State Tax About every 4 years TurboTax takes a big step BACKWARDS. This is one of those years.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Easy! Easy to follow step-by-step. Error checker makes it easy to ensure your return is to it's best before submitting.
Date published: 2021-05-17
Rated 5 out of 5 by from Live expert help is awesome! I used the TurboTax Basic for free. I tried the live support. Within one minute, a tax expert called in. He answered all my questions. The online system even support screen sharing.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax Worked It was fairly slow to start up but once everything was loaded and updated the process was simple and easy to follow.
Date published: 2021-05-17
Rated 1 out of 5 by from Glitchy and slow Product kept crashing and was very slow. Also for state filing, initially it said I needed to make a payment of 25 but once I finished paying the system crashed. When I restarted, the screen now shows that state filing will cost 20. Confused as to why the lower rate the second time? At least it remembered that I had paid, but overall, not a great experience
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so helpful and user friendly Turbo Tax makes filing taxes easy and stress free. Thank you Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax Helpdesk is Great! They are the best at reviewing the files and making this process easy to understand.
Date published: 2021-05-17
Rated 4 out of 5 by from Thanks Turbo Tax I waited until the last possible minute to file my taxes and because I had previously filed my taxes using TurboTax, a lot of my tax information was pre-entered and available making filing this year's taxes less time consuming. One of my W2s was automatically uploaded so I didn't have to enter the information. The software checked my return before e-filing it, so I'm happy I got it filed on time!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was Awesome Turbo Tax walked through all current tax questions. The HSA section was confusing.
Date published: 2021-05-17
Rated 3 out of 5 by from THIS 2020 VERSION WAS DIFFICULT TO USE, INSTALL AN DIFFICULT TO INSTALL USE AND Save ON MY COMPUTER. I GUESS ITS HIDING SOMEWHERE IN SOME FILE
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 987
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from U Make it Difficult to NOT use eFile for State Tax About every 4 years TurboTax takes a big step BACKWARDS. This is one of those years.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Easy! Easy to follow step-by-step. Error checker makes it easy to ensure your return is to it's best before submitting.
Date published: 2021-05-17
Rated 5 out of 5 by from Live expert help is awesome! I used the TurboTax Basic for free. I tried the live support. Within one minute, a tax expert called in. He answered all my questions. The online system even support screen sharing.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax Worked It was fairly slow to start up but once everything was loaded and updated the process was simple and easy to follow.
Date published: 2021-05-17
Rated 1 out of 5 by from Glitchy and slow Product kept crashing and was very slow. Also for state filing, initially it said I needed to make a payment of 25 but once I finished paying the system crashed. When I restarted, the screen now shows that state filing will cost 20. Confused as to why the lower rate the second time? At least it remembered that I had paid, but overall, not a great experience
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so helpful and user friendly Turbo Tax makes filing taxes easy and stress free. Thank you Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax Helpdesk is Great! They are the best at reviewing the files and making this process easy to understand.
Date published: 2021-05-17
Rated 4 out of 5 by from Thanks Turbo Tax I waited until the last possible minute to file my taxes and because I had previously filed my taxes using TurboTax, a lot of my tax information was pre-entered and available making filing this year's taxes less time consuming. One of my W2s was automatically uploaded so I didn't have to enter the information. The software checked my return before e-filing it, so I'm happy I got it filed on time!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was Awesome Turbo Tax walked through all current tax questions. The HSA section was confusing.
Date published: 2021-05-17
Rated 3 out of 5 by from THIS 2020 VERSION WAS DIFFICULT TO USE, INSTALL AN DIFFICULT TO INSTALL USE AND Save ON MY COMPUTER. I GUESS ITS HIDING SOMEWHERE IN SOME FILE
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 987