TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I appreciate Turbo Tax I have enjoyed using Turbo Tax for the past few years. I will continue to use it for as long as I can.
Date published: 2021-02-21
Rated 3 out of 5 by from Problems when have more than one state return Completing Federal form was easy. However, Turbo Tax did not allocate income correctly between 2 states and I had great difficulty trying to correct this on forms. I had to go into state forms and change numbers and remove X from checked boxes. I could not find any technical information online or by phone to help me. It took my a long time through trial and error to do this. Also after Review which showed everything was correct, my state estimated tax forms were rejected by state. I could not find any information when I went back into Turbo Tax on how to correct this and refile. For simple Federal returns and only one state return it is a good program, but for those required to file with more than one state it leaves a lot to be desired.
Date published: 2021-02-21
Rated 5 out of 5 by from BREEZY! Easy to use, clear instructions, built-in help, fast, efficient, affordable. What's not to like?
Date published: 2021-02-21
Rated 5 out of 5 by from Very helpful and easy to follow! TurboTax is very reliable, easy to use and follow along. I only wish there was a way to not go through the state return when filing, such as a selection to "skip state return".
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use Easy to use, especially if you are a not a tax person!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product easy step by step instructions, using product for past 8 years
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Awesome! Super quick and easy, helpful live walk through, very accessible!
Date published: 2021-02-21
Rated 5 out of 5 by from As Simple as taxes in the US can be! I simply love the customer service by these professionals! As a foreigner with multiple nationalities and a slightly complex tax life, turbo Tax experts have been simply amazing in guiding me through the most complex and inefficient tax return systems I've ever seen - the American one - turbotax --you guys rock!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience Very easy and straightforward software. It’s nice that I have access to the free edition for a very simple return. Thank you Turbo Tax.
Date published: 2021-02-21
Rated 3 out of 5 by from answer of taxability of WI pensions in MA wrong It is usually good. My second to last question as to if my WI was taxable in MA said no. Turns out my double checking this myself and then triple check with a TT expert confirmed they are taxable. This was a $2700 mistake.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9859
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I appreciate Turbo Tax I have enjoyed using Turbo Tax for the past few years. I will continue to use it for as long as I can.
Date published: 2021-02-21
Rated 3 out of 5 by from Problems when have more than one state return Completing Federal form was easy. However, Turbo Tax did not allocate income correctly between 2 states and I had great difficulty trying to correct this on forms. I had to go into state forms and change numbers and remove X from checked boxes. I could not find any technical information online or by phone to help me. It took my a long time through trial and error to do this. Also after Review which showed everything was correct, my state estimated tax forms were rejected by state. I could not find any information when I went back into Turbo Tax on how to correct this and refile. For simple Federal returns and only one state return it is a good program, but for those required to file with more than one state it leaves a lot to be desired.
Date published: 2021-02-21
Rated 5 out of 5 by from BREEZY! Easy to use, clear instructions, built-in help, fast, efficient, affordable. What's not to like?
Date published: 2021-02-21
Rated 5 out of 5 by from Very helpful and easy to follow! TurboTax is very reliable, easy to use and follow along. I only wish there was a way to not go through the state return when filing, such as a selection to "skip state return".
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use Easy to use, especially if you are a not a tax person!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product easy step by step instructions, using product for past 8 years
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Awesome! Super quick and easy, helpful live walk through, very accessible!
Date published: 2021-02-21
Rated 5 out of 5 by from As Simple as taxes in the US can be! I simply love the customer service by these professionals! As a foreigner with multiple nationalities and a slightly complex tax life, turbo Tax experts have been simply amazing in guiding me through the most complex and inefficient tax return systems I've ever seen - the American one - turbotax --you guys rock!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience Very easy and straightforward software. It’s nice that I have access to the free edition for a very simple return. Thank you Turbo Tax.
Date published: 2021-02-21
Rated 3 out of 5 by from answer of taxability of WI pensions in MA wrong It is usually good. My second to last question as to if my WI was taxable in MA said no. Turns out my double checking this myself and then triple check with a TT expert confirmed they are taxable. This was a $2700 mistake.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9859