TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I love Turbo Tax Always quick and easy! happy customer of 6 years! Thank You turbo Tax!
Date published: 2021-02-23
Rated 5 out of 5 by from HELPFUL AND EXTREMELY EASY Couldn't be more satisfied with the help thank you and will be back next year. And to the customer service representative I enjoyed your help! you were extremely nice and helpful ROCK ON!!!!!!!!
Date published: 2021-02-23
Rated 1 out of 5 by from used for six years and always pay more than advert i have used this company for six years and it gets more expensive every year. i thought loyal customers would get payment breaks but i get every dollar squeezed out of me that they can
Date published: 2021-02-23
Rated 2 out of 5 by from TURBOTAX BECOMES MORE DIFFICULT I have been using Turbotax for many years. Each passing year has become more and more difficult to use the program. When I reached the end of the program and want to efile my federal and state tax, it indicates that I have to pay $20.00 and then a extra $40.00 to efile. I do not understand this. There is a indication that you can file without these charges but the program would not let me proceed without agreeing that it be taken from my refund or be billed using my credit card. I will be looking for another tax program next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Seamless filing Had to file in 2 states and it was handled by Turbotax with no pain points!!
Date published: 2021-02-23
Rated 4 out of 5 by from easy to use I like turbo tax however I do believe 120$ is very pricey for something I do on my own - tax preparer charges the same amount I will rethink using this next year.
Date published: 2021-02-23
Rated 5 out of 5 by from this was great My customer support was amazing. Her name was Shereka
Date published: 2021-02-23
Rated 5 out of 5 by from Super awesome The best way to file so easy,quick,and full of helpfulness
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax was great. I had an easy form to fill out but to make sure I did it right, a TurboTax representative came on and helped me. She did great work for me and found a couple of mistakes I made. Thank you for that.
Date published: 2021-02-23
Rated 5 out of 5 by from fast it was easy...thought i was going to struggle but the step to step was awesome
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9857
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love Turbo Tax Always quick and easy! happy customer of 6 years! Thank You turbo Tax!
Date published: 2021-02-23
Rated 5 out of 5 by from HELPFUL AND EXTREMELY EASY Couldn't be more satisfied with the help thank you and will be back next year. And to the customer service representative I enjoyed your help! you were extremely nice and helpful ROCK ON!!!!!!!!
Date published: 2021-02-23
Rated 1 out of 5 by from used for six years and always pay more than advert i have used this company for six years and it gets more expensive every year. i thought loyal customers would get payment breaks but i get every dollar squeezed out of me that they can
Date published: 2021-02-23
Rated 2 out of 5 by from TURBOTAX BECOMES MORE DIFFICULT I have been using Turbotax for many years. Each passing year has become more and more difficult to use the program. When I reached the end of the program and want to efile my federal and state tax, it indicates that I have to pay $20.00 and then a extra $40.00 to efile. I do not understand this. There is a indication that you can file without these charges but the program would not let me proceed without agreeing that it be taken from my refund or be billed using my credit card. I will be looking for another tax program next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Seamless filing Had to file in 2 states and it was handled by Turbotax with no pain points!!
Date published: 2021-02-23
Rated 4 out of 5 by from easy to use I like turbo tax however I do believe 120$ is very pricey for something I do on my own - tax preparer charges the same amount I will rethink using this next year.
Date published: 2021-02-23
Rated 5 out of 5 by from this was great My customer support was amazing. Her name was Shereka
Date published: 2021-02-23
Rated 5 out of 5 by from Super awesome The best way to file so easy,quick,and full of helpfulness
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax was great. I had an easy form to fill out but to make sure I did it right, a TurboTax representative came on and helped me. She did great work for me and found a couple of mistakes I made. Thank you for that.
Date published: 2021-02-23
Rated 5 out of 5 by from fast it was easy...thought i was going to struggle but the step to step was awesome
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9857