TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Used for years Turbo Tax has been upgrading its services with every year, making it easier to use and understand.
Date published: 2021-03-01
Rated 4 out of 5 by from Relatively smooth This year I had not glitches or strange errors to fix right on the form or obscure questions asked. This is a definite improvement compared to previous years.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Very easy to use ...simple instructions..will use again next year
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is so easy to use! Very easy to use and easy to research questions or forms
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use Turbo Tax Deluxe You are literally walked step by step through the program. Easy to use and helped me to get a nice size refund. The only negative I have is I did not understand there is a charge to e-file the state return even though you receive the state filing for free.
Date published: 2021-03-01
Rated 4 out of 5 by from Quick, Efficient. Help available when confusing Quick and well-worded help and guided questions for appropriate information. Sometimes confusing where to apply what information, but with a little bit of a wait the "schedule a call" is very helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax was great, very easy to use Turbo Tax was easy to use, easy step by step instructions with thorough explanations for each step, did reviews to make sure you didn't forget anything,very affordable
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is GREAT! TurboTax is easy to use. They guide you thru each step.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to Use Easy and breezy to use. 2nd year in a row I use this.
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax Fees Turbo Tax is great and easy to use. HOWEVER, they now charge you $39 if you want to deduct your payment via your Federal Return. I highly recommend just paying with your card so that you don't pay the high fee. Also, it looks like there is a transactional fee for paying with card because my total on Turbo does not match up with my bank statement (about $8 more). Better than $39 though. That's just ridiculous.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9855
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used for years Turbo Tax has been upgrading its services with every year, making it easier to use and understand.
Date published: 2021-03-01
Rated 4 out of 5 by from Relatively smooth This year I had not glitches or strange errors to fix right on the form or obscure questions asked. This is a definite improvement compared to previous years.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Very easy to use ...simple instructions..will use again next year
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is so easy to use! Very easy to use and easy to research questions or forms
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use Turbo Tax Deluxe You are literally walked step by step through the program. Easy to use and helped me to get a nice size refund. The only negative I have is I did not understand there is a charge to e-file the state return even though you receive the state filing for free.
Date published: 2021-03-01
Rated 4 out of 5 by from Quick, Efficient. Help available when confusing Quick and well-worded help and guided questions for appropriate information. Sometimes confusing where to apply what information, but with a little bit of a wait the "schedule a call" is very helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax was great, very easy to use Turbo Tax was easy to use, easy step by step instructions with thorough explanations for each step, did reviews to make sure you didn't forget anything,very affordable
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is GREAT! TurboTax is easy to use. They guide you thru each step.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to Use Easy and breezy to use. 2nd year in a row I use this.
Date published: 2021-03-01
Rated 3 out of 5 by from TurboTax Fees Turbo Tax is great and easy to use. HOWEVER, they now charge you $39 if you want to deduct your payment via your Federal Return. I highly recommend just paying with your card so that you don't pay the high fee. Also, it looks like there is a transactional fee for paying with card because my total on Turbo does not match up with my bank statement (about $8 more). Better than $39 though. That's just ridiculous.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9855