TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Really Crappy 31 errors that were not real or correctable Unable to print from the software Unable to file electronically Forms missing Unable to process overseas pensions Had to manually search prior year forms
Date published: 2022-03-16
Rated 2 out of 5 by from Some Businesses Use Macs The personal product that is web-based is great! However, the business version is Windows only and requires a download. I run my entire business off of my Mac, but keep a Windows virtual machine around just to do my taxes every year with their Turbotax product. If I ever spend the time, and actually find, a product that will allow me to file my S Corp's taxes from my Mac and no longer need a Windows virtual machine, I'm completely open to switching.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax was easy and they led my way all the time
Date published: 2022-03-16
Rated 5 out of 5 by from great it was greatttttttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2022-03-16
Rated 3 out of 5 by from Not as easy as touted. I retired from Civil service under the old CSRS system. Turbo tax kept asking me questions about my required distributions and other things that did not pertain to me. I was caught in a loop that had no exit. What should have been a simple 1099 EZ became 9 pages of worksheets. I have few deductions at my age and a simple standard deduction return has sufficed for several years now. I could have done this much easier with a form from the post office and a pencil. I choseTurbo tax so I could E-file and get my refund faster. The live "help" was non existent or at least extremely difficult to get in touch with. Again, I ended up in an endless loop and finally just gave up. Even a simple return is not a "one size fits all" and for $40.00 I really expected a more user friendly program. A simple pension is nothing like an investment based retirement, and unless you are in one, the terms make no sense.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is Great I would not dare prepare my taxes without TurboTax. For a first time LLC filer, there were a couple definitions I wasn't sure of, but TT's links, or a few quick Google searches answered my questions.
Date published: 2022-03-16
Rated 5 out of 5 by from TURBO TAX SAVES LIVES I've been using turbo tax for 6 years now and i love it
Date published: 2022-03-16
Rated 5 out of 5 by from Works Great easy to follow instructions Like the way it is formatted and helps explain everything I need to know
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo is amazing This software is the best. Spectacular ease of use
Date published: 2022-03-16
Rated 5 out of 5 by from great took forever but liked it, also was pretty expensive
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 9855
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Really Crappy 31 errors that were not real or correctable Unable to print from the software Unable to file electronically Forms missing Unable to process overseas pensions Had to manually search prior year forms
Date published: 2022-03-16
Rated 2 out of 5 by from Some Businesses Use Macs The personal product that is web-based is great! However, the business version is Windows only and requires a download. I run my entire business off of my Mac, but keep a Windows virtual machine around just to do my taxes every year with their Turbotax product. If I ever spend the time, and actually find, a product that will allow me to file my S Corp's taxes from my Mac and no longer need a Windows virtual machine, I'm completely open to switching.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax was easy and they led my way all the time
Date published: 2022-03-16
Rated 5 out of 5 by from great it was greatttttttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2022-03-16
Rated 3 out of 5 by from Not as easy as touted. I retired from Civil service under the old CSRS system. Turbo tax kept asking me questions about my required distributions and other things that did not pertain to me. I was caught in a loop that had no exit. What should have been a simple 1099 EZ became 9 pages of worksheets. I have few deductions at my age and a simple standard deduction return has sufficed for several years now. I could have done this much easier with a form from the post office and a pencil. I choseTurbo tax so I could E-file and get my refund faster. The live "help" was non existent or at least extremely difficult to get in touch with. Again, I ended up in an endless loop and finally just gave up. Even a simple return is not a "one size fits all" and for $40.00 I really expected a more user friendly program. A simple pension is nothing like an investment based retirement, and unless you are in one, the terms make no sense.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is Great I would not dare prepare my taxes without TurboTax. For a first time LLC filer, there were a couple definitions I wasn't sure of, but TT's links, or a few quick Google searches answered my questions.
Date published: 2022-03-16
Rated 5 out of 5 by from TURBO TAX SAVES LIVES I've been using turbo tax for 6 years now and i love it
Date published: 2022-03-16
Rated 5 out of 5 by from Works Great easy to follow instructions Like the way it is formatted and helps explain everything I need to know
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo is amazing This software is the best. Spectacular ease of use
Date published: 2022-03-16
Rated 5 out of 5 by from great took forever but liked it, also was pretty expensive
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 9855