TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
imafurry4 from
Easy to use
I've been using turbotax for years, and it's been very convenient
Date published: 2021-02-21
Rated 5 out of 5 by
eagle4ed1 from
GREAT to use,at a great price.
WILL recommend this site to everybody.!!!!!!!!!!!!!
Date published: 2021-02-21
Rated 2 out of 5 by
21012Jeff from
Only used this service for Robinhood Auto-Import
Title says it all. Only used this because turbo tax would import my robinhood account info and 1099B. Otherwise, the fees to process my returns would have turned me away.
Date published: 2021-02-21
Rated 1 out of 5 by
sam241 from
Glitchy as all getout
I've used TurboTax for years and I've never had problems like this; you asked me the same thing multiple times, didn't save information, and then displayed information wrong. I've spent hours online with your chat experts to get these straightened out; at the end of the last one, they confirmed that the information on the tax forms was right even though it wasn't showing correctly on the screen. You then had me submit payment multiple times then finally came back and said the first method I chose worked - so I'm not sure how many times I've paid. I probably won't use Turbo Tax again, which is unfortunate because my experience in prior years has been good. You've gotten very sloppy.
Date published: 2021-02-21
Rated 5 out of 5 by
null from
Turbor Tax and Marcus are amazing
Thank you for all your help and on line service Marcus was able to make sure I didn't make any mistakes
Date published: 2021-02-21
Rated 1 out of 5 by
catweasel from
fees
I have used turbo for yrs, very dissapointed at the end with a new filling fee's what used to cost 40 is now 120? I wont be back next year
Date published: 2021-02-21
Rated 5 out of 5 by
Carladanielle10 from
Turbo Tax is Awesome
It’s very streamlined and walks you through the process step by step.
Date published: 2021-02-21
Rated 2 out of 5 by
Lkesha from
Free File
You guys did not say it was not completely free. Then you charge me for three different things.
Date published: 2021-02-21
Rated 5 out of 5 by
free time from
awesome
saved us a lot of time great product. Would recommend to tax filers.
Date published: 2021-02-21
Rated 5 out of 5 by
Don0121 from
Very simple to complete
Overall I like the experience. Wasn't to enthused about the continued questions about upgrading.
All TurboTax® Offerings Reviews - Page 9854
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
imafurry4 from
Easy to use
I've been using turbotax for years, and it's been very convenient
Date published: 2021-02-21
Rated 5 out of 5 by
eagle4ed1 from
GREAT to use,at a great price.
WILL recommend this site to everybody.!!!!!!!!!!!!!
Date published: 2021-02-21
Rated 2 out of 5 by
21012Jeff from
Only used this service for Robinhood Auto-Import
Title says it all. Only used this because turbo tax would import my robinhood account info and 1099B. Otherwise, the fees to process my returns would have turned me away.
Date published: 2021-02-21
Rated 1 out of 5 by
sam241 from
Glitchy as all getout
I've used TurboTax for years and I've never had problems like this; you asked me the same thing multiple times, didn't save information, and then displayed information wrong. I've spent hours online with your chat experts to get these straightened out; at the end of the last one, they confirmed that the information on the tax forms was right even though it wasn't showing correctly on the screen. You then had me submit payment multiple times then finally came back and said the first method I chose worked - so I'm not sure how many times I've paid. I probably won't use Turbo Tax again, which is unfortunate because my experience in prior years has been good. You've gotten very sloppy.
Date published: 2021-02-21
Rated 5 out of 5 by
null from
Turbor Tax and Marcus are amazing
Thank you for all your help and on line service Marcus was able to make sure I didn't make any mistakes
Date published: 2021-02-21
Rated 1 out of 5 by
catweasel from
fees
I have used turbo for yrs, very dissapointed at the end with a new filling fee's what used to cost 40 is now 120? I wont be back next year
Date published: 2021-02-21
Rated 5 out of 5 by
Carladanielle10 from
Turbo Tax is Awesome
It’s very streamlined and walks you through the process step by step.
Date published: 2021-02-21
Rated 2 out of 5 by
Lkesha from
Free File
You guys did not say it was not completely free. Then you charge me for three different things.
Date published: 2021-02-21
Rated 5 out of 5 by
free time from
awesome
saved us a lot of time great product. Would recommend to tax filers.
Date published: 2021-02-21
Rated 5 out of 5 by
Don0121 from
Very simple to complete
Overall I like the experience. Wasn't to enthused about the continued questions about upgrading.
All TurboTax® Offerings Reviews - Page 9854
Date published: 2021-02-21