TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
tapaculo47 from
TurboTax is frequently startling
Aside being an efficient tool for putting together a tax return, with flexibility as to how much control or guidance you want, it comes up with so many questions I never would have anticipated. E.g. it asks if you're contributing to a retirement plan, and has advice on contributions you could make that would lower your taxes.
Date published: 2022-03-23
Rated 4 out of 5 by
Oakland Mary from
A disappointing number of glitches
I've used TurboTax for decades. This year, having bought Deluxe, I found that I had to upgrade to Premier in order to handle capital gains on a property sale. Despite the rather inflated price that I paid for two lines of entry, when I came to do review, the checker flagged multiple errors that had been generated by the software itself. It took about an hour of wrangling with manual overrides in "Form view" to get around this, ultimately by my deleting the TurboTax entries, putting them in myself, and going round the "check" loop for each "error".
Date published: 2022-03-23
Rated 1 out of 5 by
Tinotime from
Turbo Tax is not worth the time and headaches
Not specific, tells you everything is good then its not, go back to change info to correct and still does not work when evrything is completed. Decided to pay a hundred more to have H&R Block file since Turbo Tax has gone down hill!
Date published: 2022-03-23
Rated 3 out of 5 by
K7894 from
Turbo Tax State needs improvement
1099 HC entry - even though there is one form for myself and spouse I have to enter the info twice. This should be imported from last year's tax return.
Date published: 2022-03-23
Rated 5 out of 5 by
DYM2022 from
Thank you for making this so simple to use!!
Makes it easy to use, explains details well, convenient to come back as needed, uploading documents and submitting for process easy.
Date published: 2022-03-23
Rated 5 out of 5 by
PMC464 from
VERY EASY TO GET THRU
I LIKE HOW EASY IT IS TO NAVIGATE AND IF I HAVE A QUESTION I CAN ASK
Date published: 2022-03-23
Rated 5 out of 5 by
Jamal G from
Turbo tax is the best
I had a turbo tax love rep. He was awesome in every aspect not a single complaint at all I recommend this to anyone who needs it.
Date published: 2022-03-23
Rated 4 out of 5 by
Biggie Cheese from
Very User Friendly
I just got home from work, so having everything dumbed down was a big help
Date published: 2022-03-23
Rated 5 out of 5 by
Willobaby from
So easy
It was very easy to file this way. I will use this again next year.
Date published: 2022-03-23
Rated 5 out of 5 by
AmberJane98 from
Great
Very nice and very helpful. I am extremely satisfied with the service I got. Thank you.
All TurboTax® Offerings Reviews - Page 9850
Date published: 2022-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tapaculo47 from
TurboTax is frequently startling
Aside being an efficient tool for putting together a tax return, with flexibility as to how much control or guidance you want, it comes up with so many questions I never would have anticipated. E.g. it asks if you're contributing to a retirement plan, and has advice on contributions you could make that would lower your taxes.
Date published: 2022-03-23
Rated 4 out of 5 by
Oakland Mary from
A disappointing number of glitches
I've used TurboTax for decades. This year, having bought Deluxe, I found that I had to upgrade to Premier in order to handle capital gains on a property sale. Despite the rather inflated price that I paid for two lines of entry, when I came to do review, the checker flagged multiple errors that had been generated by the software itself. It took about an hour of wrangling with manual overrides in "Form view" to get around this, ultimately by my deleting the TurboTax entries, putting them in myself, and going round the "check" loop for each "error".
Date published: 2022-03-23
Rated 1 out of 5 by
Tinotime from
Turbo Tax is not worth the time and headaches
Not specific, tells you everything is good then its not, go back to change info to correct and still does not work when evrything is completed. Decided to pay a hundred more to have H&R Block file since Turbo Tax has gone down hill!
Date published: 2022-03-23
Rated 3 out of 5 by
K7894 from
Turbo Tax State needs improvement
1099 HC entry - even though there is one form for myself and spouse I have to enter the info twice. This should be imported from last year's tax return.
Date published: 2022-03-23
Rated 5 out of 5 by
DYM2022 from
Thank you for making this so simple to use!!
Makes it easy to use, explains details well, convenient to come back as needed, uploading documents and submitting for process easy.
Date published: 2022-03-23
Rated 5 out of 5 by
PMC464 from
VERY EASY TO GET THRU
I LIKE HOW EASY IT IS TO NAVIGATE AND IF I HAVE A QUESTION I CAN ASK
Date published: 2022-03-23
Rated 5 out of 5 by
Jamal G from
Turbo tax is the best
I had a turbo tax love rep. He was awesome in every aspect not a single complaint at all I recommend this to anyone who needs it.
Date published: 2022-03-23
Rated 4 out of 5 by
Biggie Cheese from
Very User Friendly
I just got home from work, so having everything dumbed down was a big help
Date published: 2022-03-23
Rated 5 out of 5 by
Willobaby from
So easy
It was very easy to file this way. I will use this again next year.
Date published: 2022-03-23
Rated 5 out of 5 by
AmberJane98 from
Great
Very nice and very helpful. I am extremely satisfied with the service I got. Thank you.
All TurboTax® Offerings Reviews - Page 9850
Date published: 2022-03-23