TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is frequently startling Aside being an efficient tool for putting together a tax return, with flexibility as to how much control or guidance you want, it comes up with so many questions I never would have anticipated. E.g. it asks if you're contributing to a retirement plan, and has advice on contributions you could make that would lower your taxes.
Date published: 2022-03-23
Rated 4 out of 5 by from A disappointing number of glitches I've used TurboTax for decades. This year, having bought Deluxe, I found that I had to upgrade to Premier in order to handle capital gains on a property sale. Despite the rather inflated price that I paid for two lines of entry, when I came to do review, the checker flagged multiple errors that had been generated by the software itself. It took about an hour of wrangling with manual overrides in "Form view" to get around this, ultimately by my deleting the TurboTax entries, putting them in myself, and going round the "check" loop for each "error".
Date published: 2022-03-23
Rated 1 out of 5 by from Turbo Tax is not worth the time and headaches Not specific, tells you everything is good then its not, go back to change info to correct and still does not work when evrything is completed. Decided to pay a hundred more to have H&R Block file since Turbo Tax has gone down hill!
Date published: 2022-03-23
Rated 3 out of 5 by from Turbo Tax State needs improvement 1099 HC entry - even though there is one form for myself and spouse I have to enter the info twice. This should be imported from last year's tax return.
Date published: 2022-03-23
Rated 5 out of 5 by from Thank you for making this so simple to use!! Makes it easy to use, explains details well, convenient to come back as needed, uploading documents and submitting for process easy.
Date published: 2022-03-23
Rated 5 out of 5 by from VERY EASY TO GET THRU I LIKE HOW EASY IT IS TO NAVIGATE AND IF I HAVE A QUESTION I CAN ASK
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is the best I had a turbo tax love rep. He was awesome in every aspect not a single complaint at all I recommend this to anyone who needs it.
Date published: 2022-03-23
Rated 4 out of 5 by from Very User Friendly I just got home from work, so having everything dumbed down was a big help
Date published: 2022-03-23
Rated 5 out of 5 by from So easy It was very easy to file this way. I will use this again next year.
Date published: 2022-03-23
Rated 5 out of 5 by from Great Very nice and very helpful. I am extremely satisfied with the service I got. Thank you.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 9850
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is frequently startling Aside being an efficient tool for putting together a tax return, with flexibility as to how much control or guidance you want, it comes up with so many questions I never would have anticipated. E.g. it asks if you're contributing to a retirement plan, and has advice on contributions you could make that would lower your taxes.
Date published: 2022-03-23
Rated 4 out of 5 by from A disappointing number of glitches I've used TurboTax for decades. This year, having bought Deluxe, I found that I had to upgrade to Premier in order to handle capital gains on a property sale. Despite the rather inflated price that I paid for two lines of entry, when I came to do review, the checker flagged multiple errors that had been generated by the software itself. It took about an hour of wrangling with manual overrides in "Form view" to get around this, ultimately by my deleting the TurboTax entries, putting them in myself, and going round the "check" loop for each "error".
Date published: 2022-03-23
Rated 1 out of 5 by from Turbo Tax is not worth the time and headaches Not specific, tells you everything is good then its not, go back to change info to correct and still does not work when evrything is completed. Decided to pay a hundred more to have H&R Block file since Turbo Tax has gone down hill!
Date published: 2022-03-23
Rated 3 out of 5 by from Turbo Tax State needs improvement 1099 HC entry - even though there is one form for myself and spouse I have to enter the info twice. This should be imported from last year's tax return.
Date published: 2022-03-23
Rated 5 out of 5 by from Thank you for making this so simple to use!! Makes it easy to use, explains details well, convenient to come back as needed, uploading documents and submitting for process easy.
Date published: 2022-03-23
Rated 5 out of 5 by from VERY EASY TO GET THRU I LIKE HOW EASY IT IS TO NAVIGATE AND IF I HAVE A QUESTION I CAN ASK
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is the best I had a turbo tax love rep. He was awesome in every aspect not a single complaint at all I recommend this to anyone who needs it.
Date published: 2022-03-23
Rated 4 out of 5 by from Very User Friendly I just got home from work, so having everything dumbed down was a big help
Date published: 2022-03-23
Rated 5 out of 5 by from So easy It was very easy to file this way. I will use this again next year.
Date published: 2022-03-23
Rated 5 out of 5 by from Great Very nice and very helpful. I am extremely satisfied with the service I got. Thank you.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 9850