TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is very user friendly. I have used turbo tax for years and will continue to do so.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome This program is awesome, it was super easy yo navigate. I had no issues using this program to do my sons taxes. I will use this program again next year for sure.
Date published: 2022-04-09
Rated 5 out of 5 by from Michelle from TurboTax was Amazing! Michelle went above and beyond to help me with my taxes. It was my first year with more income from my business and she guided me through all of my questions. Extremely responsive, professional and knowledgeable!
Date published: 2022-04-09
Rated 5 out of 5 by from excellent,good communication, answered questions excellent, recommend, good, answered questions, prompt
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome product As usual, Turbo Tax easy to use and personalized support if needed
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbo Tax This is my 7th year using Turbo Tax. It makes tax filing easy.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is good but There is a bug in the Indiana State tax return program for form Sch IT2210-A. After I entered information to reduce my underpayment penalty, I noticed I needed to make some changes. But when I went through the step-by-step process again it said I didn't have any underpayment penalty even though I could see it on the forms. The only thing I could do to get around this issue was delete the IT2210-A form. I could then go through the step-by-step process again. That's aggravating. It took time to figure how to fix the issue and to reenter my data. Please fix this. I would like to see the following improvements: Ask the questions in the step-by-step process in the same sequence as the tax forms. For example, W-2 income followed by interest then dividends and IRA distributions, etc. That would help when I am reviewing my return to compare to my documents. Create a worksheet for just income that shows all income for lines 1 - 8 on 1040 and 1 - 8 on Schedule 1. Each line would include the payee name, gross amount, taxable amount, and federal, state and local withholding. It would also show totals for each income line and a grand total. This would really help in verifying my return and make it easy to review current year income to prior years. It would be somewhat similar to the Two-year comparison worksheet but much more detail shown for each income source. Eliminate or condense the empty or useless worksheets that I see when looking at my tax return with all calculation worksheets. There is even one page that only has one horizontal line on it. This would save a lot of paper. Print two estimated payment vouchers on one page to save more paper.
Date published: 2022-04-09
Rated 5 out of 5 by from schedule f problems I have spent 2 days trying to fix a problem on form f. I worked with several turbo tax reps and Tim was able to convince me to move to desk top. with his help and patience, I was able to clear up the problems I had been having. thanks Tim
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is good but...... We like Turbo Tax and want to use it each year but it would be even better if you would include a free e-file for one state.
Date published: 2022-04-09
Rated 4 out of 5 by from inexpensive easy to follow with the guided step by step directions
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9849
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very user friendly. I have used turbo tax for years and will continue to do so.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome This program is awesome, it was super easy yo navigate. I had no issues using this program to do my sons taxes. I will use this program again next year for sure.
Date published: 2022-04-09
Rated 5 out of 5 by from Michelle from TurboTax was Amazing! Michelle went above and beyond to help me with my taxes. It was my first year with more income from my business and she guided me through all of my questions. Extremely responsive, professional and knowledgeable!
Date published: 2022-04-09
Rated 5 out of 5 by from excellent,good communication, answered questions excellent, recommend, good, answered questions, prompt
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome product As usual, Turbo Tax easy to use and personalized support if needed
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbo Tax This is my 7th year using Turbo Tax. It makes tax filing easy.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is good but There is a bug in the Indiana State tax return program for form Sch IT2210-A. After I entered information to reduce my underpayment penalty, I noticed I needed to make some changes. But when I went through the step-by-step process again it said I didn't have any underpayment penalty even though I could see it on the forms. The only thing I could do to get around this issue was delete the IT2210-A form. I could then go through the step-by-step process again. That's aggravating. It took time to figure how to fix the issue and to reenter my data. Please fix this. I would like to see the following improvements: Ask the questions in the step-by-step process in the same sequence as the tax forms. For example, W-2 income followed by interest then dividends and IRA distributions, etc. That would help when I am reviewing my return to compare to my documents. Create a worksheet for just income that shows all income for lines 1 - 8 on 1040 and 1 - 8 on Schedule 1. Each line would include the payee name, gross amount, taxable amount, and federal, state and local withholding. It would also show totals for each income line and a grand total. This would really help in verifying my return and make it easy to review current year income to prior years. It would be somewhat similar to the Two-year comparison worksheet but much more detail shown for each income source. Eliminate or condense the empty or useless worksheets that I see when looking at my tax return with all calculation worksheets. There is even one page that only has one horizontal line on it. This would save a lot of paper. Print two estimated payment vouchers on one page to save more paper.
Date published: 2022-04-09
Rated 5 out of 5 by from schedule f problems I have spent 2 days trying to fix a problem on form f. I worked with several turbo tax reps and Tim was able to convince me to move to desk top. with his help and patience, I was able to clear up the problems I had been having. thanks Tim
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is good but...... We like Turbo Tax and want to use it each year but it would be even better if you would include a free e-file for one state.
Date published: 2022-04-09
Rated 4 out of 5 by from inexpensive easy to follow with the guided step by step directions
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9849