TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Excellent Not so bad, first time using the service, if u have all tax information, it’s really easy to follow
Date published: 2023-02-25
Rated 5 out of 5 by from Been using TurboTax since 2009 I enjoy using TurboTax. It is nice to be able to do the taxes myself, but have a computer system to help guide me through and make sure I don't mess it up. I don't need to fill in the documents myself, I just need to provide all the information. In fact, using TurboTax was free for me this year, I believe since I am in the military. Usually I do need to pay for TurboTax but it's usually around $50-60. Even if it cost that much, I would still use TurboTax because they have all my prior year returns. Any information that stays the same from the prior year will be ported over, so that saves some time. My prior year returns are saved on the Turbo Tax website in case I need to access them for a loan or something. Overall, I have been enjoying TurboTax and have used them every year, even when I have a free option presented to me. If they decided to charge more money to do my taxes, I might consider just doing them myself. Fortunately, it's never been expensive that I wouldn't use their service.
Date published: 2023-02-25
Rated 2 out of 5 by from Easy I have used TruboTax the last 2 years, I believe there was a mistake made on my last years taxes, I claimed my daughter and was supposed to get the increased child credit. It would not apply it even though I never took the monthly disbursements I lost out on almost 2500. I am trying to have that reviewed by certified CPA.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Excellent experience over all. I am a long term Turbo Tax user!
Date published: 2023-02-25
Rated 4 out of 5 by from TurboTax Improves Every Year TurboTax is improved every year, primarily in electronic transfer of data from federal/state forms and financial institution forms. The direct transfer has been flawless. The data transfer from a PDF needs to be checked, as small errors have been noted. The other main improvement is in the search engine for finding the right section for data input. I have been using TurboTax for about a decade with no issues/audits from federal/state agencies. Overall, I am satisfied with the performance of TurboTax, and I plan to continue using it with no need of additional advice from outside sources or TurboTax enhanced consulting services.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is great Easy with help an the customers survive was very kind
Date published: 2023-02-25
Rated 5 out of 5 by from 8 years and luvin' it Comprehensive and asks all the right questions. Quick, easy, a walk in the park on a sunny day.
Date published: 2023-02-25
Rated 3 out of 5 by from Agi Turbo tax could not help me with agi……irs rejected 2022 return because wife’s agi did not match theirs for 2021….wife did not file in 2021….everything says tp enter 0 but it gets rejected.
Date published: 2023-02-25
Rated 4 out of 5 by from turbotax makes it easy turbotax in itself makes it simple and i had the oppotunity to have an expert file for me if things got difficult from turbotax. at some moments i really wish i had taken advantage so for next year ill probably make full use of their tax experts who helped amending my return super easy.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Easy! Very easy! Step by step and stress free! Highly recommend!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9840
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Not so bad, first time using the service, if u have all tax information, it’s really easy to follow
Date published: 2023-02-25
Rated 5 out of 5 by from Been using TurboTax since 2009 I enjoy using TurboTax. It is nice to be able to do the taxes myself, but have a computer system to help guide me through and make sure I don't mess it up. I don't need to fill in the documents myself, I just need to provide all the information. In fact, using TurboTax was free for me this year, I believe since I am in the military. Usually I do need to pay for TurboTax but it's usually around $50-60. Even if it cost that much, I would still use TurboTax because they have all my prior year returns. Any information that stays the same from the prior year will be ported over, so that saves some time. My prior year returns are saved on the Turbo Tax website in case I need to access them for a loan or something. Overall, I have been enjoying TurboTax and have used them every year, even when I have a free option presented to me. If they decided to charge more money to do my taxes, I might consider just doing them myself. Fortunately, it's never been expensive that I wouldn't use their service.
Date published: 2023-02-25
Rated 2 out of 5 by from Easy I have used TruboTax the last 2 years, I believe there was a mistake made on my last years taxes, I claimed my daughter and was supposed to get the increased child credit. It would not apply it even though I never took the monthly disbursements I lost out on almost 2500. I am trying to have that reviewed by certified CPA.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Excellent experience over all. I am a long term Turbo Tax user!
Date published: 2023-02-25
Rated 4 out of 5 by from TurboTax Improves Every Year TurboTax is improved every year, primarily in electronic transfer of data from federal/state forms and financial institution forms. The direct transfer has been flawless. The data transfer from a PDF needs to be checked, as small errors have been noted. The other main improvement is in the search engine for finding the right section for data input. I have been using TurboTax for about a decade with no issues/audits from federal/state agencies. Overall, I am satisfied with the performance of TurboTax, and I plan to continue using it with no need of additional advice from outside sources or TurboTax enhanced consulting services.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is great Easy with help an the customers survive was very kind
Date published: 2023-02-25
Rated 5 out of 5 by from 8 years and luvin' it Comprehensive and asks all the right questions. Quick, easy, a walk in the park on a sunny day.
Date published: 2023-02-25
Rated 3 out of 5 by from Agi Turbo tax could not help me with agi……irs rejected 2022 return because wife’s agi did not match theirs for 2021….wife did not file in 2021….everything says tp enter 0 but it gets rejected.
Date published: 2023-02-25
Rated 4 out of 5 by from turbotax makes it easy turbotax in itself makes it simple and i had the oppotunity to have an expert file for me if things got difficult from turbotax. at some moments i really wish i had taken advantage so for next year ill probably make full use of their tax experts who helped amending my return super easy.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Easy! Very easy! Step by step and stress free! Highly recommend!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9840