TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax is awesome! turbo tax is the greatest! worked with so much patience
Date published: 2022-03-24
Rated 5 out of 5 by from 7 years and counting Turbo tax has made filing my tax returns easy and fast from being a young single college student all the way to filing jointly with my spouse for the first time!
Date published: 2022-03-24
Rated 5 out of 5 by from Excellent! I have used Turbo Tax for at least the last 5 years. It is easy to use, and I love how it breaks it down step by step. I have no issues and no audits. I do have a recommendation for improvement and that is, it will sometimes ask you to look back at last year's taxes to see if you had a certain deduction (standard or itemized)or tax credit used (for example American Opportunity Credit) and since it uploads my previous TurboTax return, I wish somehow it could also carry that over and know what I used/took so I don't have to look it up. It's not a huge deal since I have a saved copy of last year's return but it would be convenient. Otherwise I look forward to using it in 2022!
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes me feel confident around tax season to make sure I get my exact refund and that I can get help along the way.
Date published: 2022-03-24
Rated 2 out of 5 by from Turbo Tax Gets Worse Every Year The new W-2 entry screen is too stretched out and not laid out like a W-2 is. The data entry screen used to be presented in this fashion. Now you have to scroll through pages of screen to enter all the W-2 information. Just dumb.
Date published: 2022-03-24
Rated 4 out of 5 by from Good program Easy to use to file both federal and state taxes. I plan on using again next year
Date published: 2022-03-23
Rated 5 out of 5 by from Love Turbotax!!! I have been using Turbotax for several years. I love the importing data from the previous year taxes filed. It helps to remind me of all I must input for my personal and business expenses. Being able to run a Federal Tax Review and purchasing Audit Defense prior to E-filing -- WIN -WIN! Greatly appreciate the additional help and reference information when I have situations that I do not normally encounter in a tax year. Thank you for allowing people to link into this awesome software!!!!
Date published: 2022-03-23
Rated 5 out of 5 by from I love TurboTax! I was having issues trying to do my taxes, due to unforeseen things that have never come up before. I did the TurboTax Live Full Service, and was connected to Dawn. She really helped me, got everything figured out for me and then filed my taxes for me!
Date published: 2022-03-23
Rated 4 out of 5 by from Good Easy, quick, and a bit confusing at times. But easy to navigate and understand.
Date published: 2022-03-23
Rated 5 out of 5 by from Awesome Was easy my tech expert helped me in a big way appreciate everything
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 9835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome! turbo tax is the greatest! worked with so much patience
Date published: 2022-03-24
Rated 5 out of 5 by from 7 years and counting Turbo tax has made filing my tax returns easy and fast from being a young single college student all the way to filing jointly with my spouse for the first time!
Date published: 2022-03-24
Rated 5 out of 5 by from Excellent! I have used Turbo Tax for at least the last 5 years. It is easy to use, and I love how it breaks it down step by step. I have no issues and no audits. I do have a recommendation for improvement and that is, it will sometimes ask you to look back at last year's taxes to see if you had a certain deduction (standard or itemized)or tax credit used (for example American Opportunity Credit) and since it uploads my previous TurboTax return, I wish somehow it could also carry that over and know what I used/took so I don't have to look it up. It's not a huge deal since I have a saved copy of last year's return but it would be convenient. Otherwise I look forward to using it in 2022!
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is awesome TurboTax makes me feel confident around tax season to make sure I get my exact refund and that I can get help along the way.
Date published: 2022-03-24
Rated 2 out of 5 by from Turbo Tax Gets Worse Every Year The new W-2 entry screen is too stretched out and not laid out like a W-2 is. The data entry screen used to be presented in this fashion. Now you have to scroll through pages of screen to enter all the W-2 information. Just dumb.
Date published: 2022-03-24
Rated 4 out of 5 by from Good program Easy to use to file both federal and state taxes. I plan on using again next year
Date published: 2022-03-23
Rated 5 out of 5 by from Love Turbotax!!! I have been using Turbotax for several years. I love the importing data from the previous year taxes filed. It helps to remind me of all I must input for my personal and business expenses. Being able to run a Federal Tax Review and purchasing Audit Defense prior to E-filing -- WIN -WIN! Greatly appreciate the additional help and reference information when I have situations that I do not normally encounter in a tax year. Thank you for allowing people to link into this awesome software!!!!
Date published: 2022-03-23
Rated 5 out of 5 by from I love TurboTax! I was having issues trying to do my taxes, due to unforeseen things that have never come up before. I did the TurboTax Live Full Service, and was connected to Dawn. She really helped me, got everything figured out for me and then filed my taxes for me!
Date published: 2022-03-23
Rated 4 out of 5 by from Good Easy, quick, and a bit confusing at times. But easy to navigate and understand.
Date published: 2022-03-23
Rated 5 out of 5 by from Awesome Was easy my tech expert helped me in a big way appreciate everything
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 9835