TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Long time user The TurboTax app is pretty great! I used deluxe version, as usual. I like that the app looks pretty similar each year, so is easy to navigate. But I took off one star because the online help is not very helpful. Also, I initially downloaded the app from the web, and it wouldn't run - got white screen with blue dot; tried online help, and even called, but the person was clueless and couldn't help. (I ended up downloading from disc, which was slow, but worked.)
Date published: 2023-02-25
Rated 4 out of 5 by from Awesome support Live experience was great as well as further support when needed
Date published: 2023-02-25
Rated 5 out of 5 by from Very efficient and user friendly! I highly recommend this service. Very user friendly and the experts are very helpful in quickly answering my questions. It was also very quick for the expert to call me and I did not have to wait hours like most service lines. I got my return done quickly and everything looked correct to me.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome job Quick and easy to understand. E-file was free and avoid cost to file.
Date published: 2023-02-25
Rated 5 out of 5 by from awesome awesome kjhfsjh djhfjhduh cjfhjhjfd jfhjhvjfhjfd jfhdjf
Date published: 2023-02-25
Rated 3 out of 5 by from Still Need CPA Very easy to use, has good information/explanations but do not feel it covers everything. I feel to get max refund you need a CPA as most of us just don't know enough and TaxTurbo can't explain enough. Sometimes wonder if TurboTax has a "relationship" w/IRS to lead taxpayers towards certain situation. Also don't like how on the coversheet of the return you print the full routing number and bank account the applicant is using to deposit a refund. BAD BAD SECURITY
Date published: 2023-02-25
Rated 5 out of 5 by from awesome filing this year's filing was quick and easy. I highly recommend Turbo Tax to anyone.
Date published: 2023-02-25
Rated 5 out of 5 by from Smooth seamless experience! You can file your tax using Turbotax without any sort of hesitation. They has made lot many helpful changes to their interface and the live help is awesome!
Date published: 2023-02-25
Rated 5 out of 5 by from Simple as Snapping my fingers I actually look forward to doing my tax's every year because I know it'll be easy and not headache
Date published: 2023-02-25
Rated 5 out of 5 by from It was easy Everything went smooth and it was self exploratory
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Long time user The TurboTax app is pretty great! I used deluxe version, as usual. I like that the app looks pretty similar each year, so is easy to navigate. But I took off one star because the online help is not very helpful. Also, I initially downloaded the app from the web, and it wouldn't run - got white screen with blue dot; tried online help, and even called, but the person was clueless and couldn't help. (I ended up downloading from disc, which was slow, but worked.)
Date published: 2023-02-25
Rated 4 out of 5 by from Awesome support Live experience was great as well as further support when needed
Date published: 2023-02-25
Rated 5 out of 5 by from Very efficient and user friendly! I highly recommend this service. Very user friendly and the experts are very helpful in quickly answering my questions. It was also very quick for the expert to call me and I did not have to wait hours like most service lines. I got my return done quickly and everything looked correct to me.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome job Quick and easy to understand. E-file was free and avoid cost to file.
Date published: 2023-02-25
Rated 5 out of 5 by from awesome awesome kjhfsjh djhfjhduh cjfhjhjfd jfhjhvjfhjfd jfhdjf
Date published: 2023-02-25
Rated 3 out of 5 by from Still Need CPA Very easy to use, has good information/explanations but do not feel it covers everything. I feel to get max refund you need a CPA as most of us just don't know enough and TaxTurbo can't explain enough. Sometimes wonder if TurboTax has a "relationship" w/IRS to lead taxpayers towards certain situation. Also don't like how on the coversheet of the return you print the full routing number and bank account the applicant is using to deposit a refund. BAD BAD SECURITY
Date published: 2023-02-25
Rated 5 out of 5 by from awesome filing this year's filing was quick and easy. I highly recommend Turbo Tax to anyone.
Date published: 2023-02-25
Rated 5 out of 5 by from Smooth seamless experience! You can file your tax using Turbotax without any sort of hesitation. They has made lot many helpful changes to their interface and the live help is awesome!
Date published: 2023-02-25
Rated 5 out of 5 by from Simple as Snapping my fingers I actually look forward to doing my tax's every year because I know it'll be easy and not headache
Date published: 2023-02-25
Rated 5 out of 5 by from It was easy Everything went smooth and it was self exploratory
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9833