TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from It is so easy Turbotax is so user friendly. I thought that it was so easy to use.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Great Price Very Easy and Helpful.I will use next year. I will recommend to family and friends
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is an amazing way to file your taxes Everything was smooth with filing my taxes. I highly recommend using turbotax to file your taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS EASY I have been using TT for many years and I haven't had any problems with the application, filing or with the IRS. This year I had questions because the tax changes and I scheduled a call and I received a very helpful and professional assistance from an expert. He answered all my questions and I filed my return the same day.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great Turbo tax is a good tool to fileing my taxes i use to do it by mail the old way.
Date published: 2021-02-22
Rated 5 out of 5 by from I use turbotax every year! Turbotax is so easy to use, I recommend it to all of my friends! Guides you through everything and if something seems wrong they'll let you know so you can go back and fix it!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Very easy to use! User friendly! I was able to do my own taxes with no help!
Date published: 2021-02-22
Rated 3 out of 5 by from Efile for states sucks! I've been using Turbo Tax for 10+ years, and this year went along about like every other year. But when it came for e-filing I couldn't get into my account that I had already used for 10+ years. I tried to sign in using the password that I KNOW I used last year (yes I had it save on a piece of paper on a secure location). and then hen I tried to change it... The system responded with "Oops! We hit a snag" MULTIPLE TIMES! I finally wound up creating a new account and e-filed my returns (I hope!) but this is not the first time (or even the sixth time) I've had trouble signing in to e-file. Seems like the same old story every year. Obviously I like Turbo Tax to keep coming back, but this very well may be the last. They have a lot of competitors and maybe its time to try another.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome great and easy to use. i always use this and I appreciate how easy it is and I am never disappointed.
Date published: 2021-02-22
Rated 3 out of 5 by from Not happy with TurboTax I have tried to e-file a return for my parents the last two years and have yet to have one accepted. Nothing that I try to fix has helped. This year they have rejected it because they say the AGI is incorrect. I am looking at the 2019 Filed Tax Return and know it's right.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9831
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It is so easy Turbotax is so user friendly. I thought that it was so easy to use.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Great Price Very Easy and Helpful.I will use next year. I will recommend to family and friends
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is an amazing way to file your taxes Everything was smooth with filing my taxes. I highly recommend using turbotax to file your taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS EASY I have been using TT for many years and I haven't had any problems with the application, filing or with the IRS. This year I had questions because the tax changes and I scheduled a call and I received a very helpful and professional assistance from an expert. He answered all my questions and I filed my return the same day.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great Turbo tax is a good tool to fileing my taxes i use to do it by mail the old way.
Date published: 2021-02-22
Rated 5 out of 5 by from I use turbotax every year! Turbotax is so easy to use, I recommend it to all of my friends! Guides you through everything and if something seems wrong they'll let you know so you can go back and fix it!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Very easy to use! User friendly! I was able to do my own taxes with no help!
Date published: 2021-02-22
Rated 3 out of 5 by from Efile for states sucks! I've been using Turbo Tax for 10+ years, and this year went along about like every other year. But when it came for e-filing I couldn't get into my account that I had already used for 10+ years. I tried to sign in using the password that I KNOW I used last year (yes I had it save on a piece of paper on a secure location). and then hen I tried to change it... The system responded with "Oops! We hit a snag" MULTIPLE TIMES! I finally wound up creating a new account and e-filed my returns (I hope!) but this is not the first time (or even the sixth time) I've had trouble signing in to e-file. Seems like the same old story every year. Obviously I like Turbo Tax to keep coming back, but this very well may be the last. They have a lot of competitors and maybe its time to try another.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome great and easy to use. i always use this and I appreciate how easy it is and I am never disappointed.
Date published: 2021-02-22
Rated 3 out of 5 by from Not happy with TurboTax I have tried to e-file a return for my parents the last two years and have yet to have one accepted. Nothing that I try to fix has helped. This year they have rejected it because they say the AGI is incorrect. I am looking at the 2019 Filed Tax Return and know it's right.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9831