TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Good customer service I was self-employed in 2021, but wasn't in 2022. The software assumes when you come back the next year, that you still want the same product. The user naturally assumes you can somehow switch it at the end. However, the software doesn't let you switch to a different version without starting over completely. I had a ton of forms that I entered and there was no way I wanted to do that. Turbo Tax customer service sent me a coupon to use so that I wasn't overpaying for a version I didn't need. Good customer service. But I hope they can fix this obvious problem by next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo is awesome Fast easy simple would highly recommend mice to pay for put of the return also
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to file my taxes It was uncomplicated and fast to file my taxes with turbo tax
Date published: 2023-02-25
Rated 5 out of 5 by from Easy, and Awsome! It was easy to file my return. Never done it on my own. Thanks.
Date published: 2023-02-25
Rated 5 out of 5 by from TutboTax is very user friendly It was easy to follow. I made a mistake but was able to correct it
Date published: 2023-02-25
Rated 5 out of 5 by from 3rd year filing and it did most of the work for me Had to verify a few things and re enter a few things and show recaptcha that I know what stairs look like but amazingly efficient...I went a while without filing taxes and submitted a ton about 6 years ago...had some back taxes to pay but I had the IRS off my back...been keeping up since and this was my 3rd time using the site and it has access to my classified info and auto entered my info from my W-2...I am no longer shocked that they can do this and it saved me a lot of time so I am not going to complain. It would be easier to teach calculus to a dog than to understand tax coding...it is ridiculous, but this was straightforward and they had access to the info so I'm happy that they entered it for me. I am spending as much time writing this as it took me to file. It's not TurboTax's fault if they have the ability to access my tax info and it helped me file quickly and no actual human is likely to review much of my return which has data that would have to match up with IRS info anyway. Very happy, fast file and since Seattle cancelled hazard pay last year I am actually going to get $1700 back in a few weeks...I shall suffer in silence, G
Date published: 2023-02-25
Rated 4 out of 5 by from Turbotax is great!!! Turbotax is great!!! It was very easy To navigate and I did not have any issues when filling out the forms to file my federal and state returns way to go I'll be back next year!
Date published: 2023-02-25
Rated 5 out of 5 by from Still in love with TurboTax As an expat I find that everything is way easier with TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Great product Always easy to navigate and understand have been using for years
Date published: 2023-02-25
Rated 5 out of 5 by from Quick and Easy We have been using turbotax for 10 years and it takes off a lot of stress every tax season. I highly recommend Turbotax to anyone who is nervous about filing their own taxes. Live agents are super helpful and kind.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9829
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good customer service I was self-employed in 2021, but wasn't in 2022. The software assumes when you come back the next year, that you still want the same product. The user naturally assumes you can somehow switch it at the end. However, the software doesn't let you switch to a different version without starting over completely. I had a ton of forms that I entered and there was no way I wanted to do that. Turbo Tax customer service sent me a coupon to use so that I wasn't overpaying for a version I didn't need. Good customer service. But I hope they can fix this obvious problem by next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo is awesome Fast easy simple would highly recommend mice to pay for put of the return also
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to file my taxes It was uncomplicated and fast to file my taxes with turbo tax
Date published: 2023-02-25
Rated 5 out of 5 by from Easy, and Awsome! It was easy to file my return. Never done it on my own. Thanks.
Date published: 2023-02-25
Rated 5 out of 5 by from TutboTax is very user friendly It was easy to follow. I made a mistake but was able to correct it
Date published: 2023-02-25
Rated 5 out of 5 by from 3rd year filing and it did most of the work for me Had to verify a few things and re enter a few things and show recaptcha that I know what stairs look like but amazingly efficient...I went a while without filing taxes and submitted a ton about 6 years ago...had some back taxes to pay but I had the IRS off my back...been keeping up since and this was my 3rd time using the site and it has access to my classified info and auto entered my info from my W-2...I am no longer shocked that they can do this and it saved me a lot of time so I am not going to complain. It would be easier to teach calculus to a dog than to understand tax coding...it is ridiculous, but this was straightforward and they had access to the info so I'm happy that they entered it for me. I am spending as much time writing this as it took me to file. It's not TurboTax's fault if they have the ability to access my tax info and it helped me file quickly and no actual human is likely to review much of my return which has data that would have to match up with IRS info anyway. Very happy, fast file and since Seattle cancelled hazard pay last year I am actually going to get $1700 back in a few weeks...I shall suffer in silence, G
Date published: 2023-02-25
Rated 4 out of 5 by from Turbotax is great!!! Turbotax is great!!! It was very easy To navigate and I did not have any issues when filling out the forms to file my federal and state returns way to go I'll be back next year!
Date published: 2023-02-25
Rated 5 out of 5 by from Still in love with TurboTax As an expat I find that everything is way easier with TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Great product Always easy to navigate and understand have been using for years
Date published: 2023-02-25
Rated 5 out of 5 by from Quick and Easy We have been using turbotax for 10 years and it takes off a lot of stress every tax season. I highly recommend Turbotax to anyone who is nervous about filing their own taxes. Live agents are super helpful and kind.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9829