TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is User Friendly My experience so far with TurboTax is excellent and user friendly. I like that I was immediately notified that there was a problem with my tax return. I had a little trouble fixing the error but I was able to resolve it.
Date published: 2023-02-26
Rated 3 out of 5 by from Easy but Complicated I have used Turbotax for the past 3 years. I do not think I will be coming back. The push for upgrades while you are trying to file is unreasonable. I did have to upgrade because my return was not "simple". (I had an HSA) Even after my upgrade, it would ask after every 4 screens if you wanted to upgrade to something more. Also, the third party processing fee came out of nowhere it seemed. I accepted initially because I did not read the fine print. After reading the fine print and deciding that we would just pay for the TurboTax services out of pocket, the transaction was processed. It then made me repeat the entire process of DL numbers and AGI to confirm identity when I had just finished doing all of that. When I went to review our documents, it still said we agreed to have our information shared with the third party and I spent an hour trying to figure out how to remove it. Honestly, I gave up. I have used the payment for TurboTax out of the refund option before and everything went smoothly, I am hoping it happens the same this year. There should be an option to go back and remove your consent from the third party so that it shows that in your Return Form. Thank you
Date published: 2023-02-26
Rated 3 out of 5 by from Disappointed Don't like the way the charges are generated -- buy state, buy state filing
Date published: 2023-02-26
Rated 5 out of 5 by from Efficient with investments and interest Made it easy with investment and interest-based accounts.
Date published: 2023-02-26
Rated 5 out of 5 by from Great! It was easy to follow and fast! I loved that it explained each step.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is easy I was tired of my accountant asking for my tax documents at inconvenient time. She also forgot to include HSH Oregon tax and did amendment. Spent a lot of time to get my tax refund. She also overdid my estimated taxes so my tax return is waaaay to much this year.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is extremely helpful in every aspect! Love the option of choosing going step by step or allowing me to complete the forms as needed.
Date published: 2023-02-26
Rated 4 out of 5 by from Easy and Accurate I loved how easy is to use and the peace of mind it gives me knowing I am doing my taxes correctly. The only issue I had is that it was advertised $79 for the deluxe, along the way I ended up paying $180.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax: Simple and Painless I can't remember the last time I filled out tax papers the old fashioned way and I would never go back. While it always take some work to gather the information, Turbo Tax makes putting together the return much faster and easier.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo is simple Turbo Tax is simple to follow and love that it can transfer last years information. Highly recommended. Been using Turbo for over 10 years
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9826
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is User Friendly My experience so far with TurboTax is excellent and user friendly. I like that I was immediately notified that there was a problem with my tax return. I had a little trouble fixing the error but I was able to resolve it.
Date published: 2023-02-26
Rated 3 out of 5 by from Easy but Complicated I have used Turbotax for the past 3 years. I do not think I will be coming back. The push for upgrades while you are trying to file is unreasonable. I did have to upgrade because my return was not "simple". (I had an HSA) Even after my upgrade, it would ask after every 4 screens if you wanted to upgrade to something more. Also, the third party processing fee came out of nowhere it seemed. I accepted initially because I did not read the fine print. After reading the fine print and deciding that we would just pay for the TurboTax services out of pocket, the transaction was processed. It then made me repeat the entire process of DL numbers and AGI to confirm identity when I had just finished doing all of that. When I went to review our documents, it still said we agreed to have our information shared with the third party and I spent an hour trying to figure out how to remove it. Honestly, I gave up. I have used the payment for TurboTax out of the refund option before and everything went smoothly, I am hoping it happens the same this year. There should be an option to go back and remove your consent from the third party so that it shows that in your Return Form. Thank you
Date published: 2023-02-26
Rated 3 out of 5 by from Disappointed Don't like the way the charges are generated -- buy state, buy state filing
Date published: 2023-02-26
Rated 5 out of 5 by from Efficient with investments and interest Made it easy with investment and interest-based accounts.
Date published: 2023-02-26
Rated 5 out of 5 by from Great! It was easy to follow and fast! I loved that it explained each step.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is easy I was tired of my accountant asking for my tax documents at inconvenient time. She also forgot to include HSH Oregon tax and did amendment. Spent a lot of time to get my tax refund. She also overdid my estimated taxes so my tax return is waaaay to much this year.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is extremely helpful in every aspect! Love the option of choosing going step by step or allowing me to complete the forms as needed.
Date published: 2023-02-26
Rated 4 out of 5 by from Easy and Accurate I loved how easy is to use and the peace of mind it gives me knowing I am doing my taxes correctly. The only issue I had is that it was advertised $79 for the deluxe, along the way I ended up paying $180.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax: Simple and Painless I can't remember the last time I filled out tax papers the old fashioned way and I would never go back. While it always take some work to gather the information, Turbo Tax makes putting together the return much faster and easier.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo is simple Turbo Tax is simple to follow and love that it can transfer last years information. Highly recommended. Been using Turbo for over 10 years
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9826