TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Not the best experience this year I pay for the edition that e- transfer my W2 info, that’s great uses. This time at the end of my session when the system scanned my application it said there was 3 things to review, when I went through the review it prompted me to insert all my W2 info for an old job so I entered a bunch of 0’s then it asked the same for my current job which I did and it made it look like I make +100k so at the end I was to pay back +3k for federal and state taxes. Obviously this panicked me and I had to start at the beginning and see what happened. I figured it out and am getting what I was ‘expecting’ to get. Also, it’s an additional $40 to have the turbo tax fees taken from your tax return and only an additional $7(tax) to pay for it yourself at the moment but you can’t see that until after you’ve entered your card info - not very transparent for a company giving multiple options.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Is Awesome Turbo Tax is such an easy and readily available tool to use with multiple options at your disposal.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is so easy! TurboTax is fast and easy. I was able to complete my taxes in less than an hour!
Date published: 2021-02-22
Rated 5 out of 5 by from Love it Easy and explained stuff to make it simple Great service
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was simply great! I have used other tax systems but I liked this one better.
Date published: 2021-02-22
Rated 3 out of 5 by from Buyer Beware Nickel and dime you for all features. Beware $40 pay with your refund option not mentioned until you're on the payment page.
Date published: 2021-02-22
Rated 4 out of 5 by from It is very helpful I have used turbo tax for so many years and it has been very helpful
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use It was very stressful and confusing until I started using TurboTax
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great Very easy to use and understand. Found me deductions I didn't know about.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is very awesome :-) . boss sad TurboTax is awesome :-) and easy to used :-).
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9825
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not the best experience this year I pay for the edition that e- transfer my W2 info, that’s great uses. This time at the end of my session when the system scanned my application it said there was 3 things to review, when I went through the review it prompted me to insert all my W2 info for an old job so I entered a bunch of 0’s then it asked the same for my current job which I did and it made it look like I make +100k so at the end I was to pay back +3k for federal and state taxes. Obviously this panicked me and I had to start at the beginning and see what happened. I figured it out and am getting what I was ‘expecting’ to get. Also, it’s an additional $40 to have the turbo tax fees taken from your tax return and only an additional $7(tax) to pay for it yourself at the moment but you can’t see that until after you’ve entered your card info - not very transparent for a company giving multiple options.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Is Awesome Turbo Tax is such an easy and readily available tool to use with multiple options at your disposal.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is so easy! TurboTax is fast and easy. I was able to complete my taxes in less than an hour!
Date published: 2021-02-22
Rated 5 out of 5 by from Love it Easy and explained stuff to make it simple Great service
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was simply great! I have used other tax systems but I liked this one better.
Date published: 2021-02-22
Rated 3 out of 5 by from Buyer Beware Nickel and dime you for all features. Beware $40 pay with your refund option not mentioned until you're on the payment page.
Date published: 2021-02-22
Rated 4 out of 5 by from It is very helpful I have used turbo tax for so many years and it has been very helpful
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use It was very stressful and confusing until I started using TurboTax
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great Very easy to use and understand. Found me deductions I didn't know about.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is very awesome :-) . boss sad TurboTax is awesome :-) and easy to used :-).
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9825