TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome TurboTax Experience was great! Not too hard. Will use again.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and simple I love that Turbo Tax walks you throughe everything. If it doesn't take you straight to a form you can type the name of the form you have in the search box and it will take you right to it.
Date published: 2021-02-28
Rated 5 out of 5 by from Made this stressful experience much less stressful This was my first time ever filing my own taxes - in a year that we bought a house, bought new cars, got married..there was a lot going on! TurboTax made this much less stressful than anticipated!
Date published: 2021-02-28
Rated 4 out of 5 by from GOOD BUT COULD BE BETTER I could not find you LIVE EXPERTS so I had to figure my way around the following problems: your software would not let me file because there were no dollar amounts on the RMD form. Obviously I did not take any funds out due to the COVID exception for 2020. I had to physically remove that form from the prosed filing. Your SELLING A HOUSE AND BUYING ANOTHER HOUSE software needs revision to include move information about detailing home improvements on old house and new house costs offset against potential capital gains. Also, your software kept classifying my normal monthly state pension payments as a RMD, WHEN IT WAS NOT!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Easy to Use Turbo Tax is Easy to Use and Understand Have used for several years now
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE TURBO TAX EASY TO USE. CONFIDENT I WOULD REFER TURBO TAX TO MY FAMILY AND FRIENDS
Date published: 2021-02-28
Rated 5 out of 5 by from fast and easy It was very easy to use especially for my first time filing my own taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome Easy to use and guided help all throughout the process
Date published: 2021-02-28
Rated 5 out of 5 by from eASY AS 1 2 3 ANYONE CAN DO THIS!!!!!!!!!!!!!!!!!!!!!! IT IS SO EASY, JUST ANSWER THE QUESTIONS
Date published: 2021-02-28
Rated 4 out of 5 by from Overall Great I use TurboTax every year. It's easy and works great most years. This year there was a glitch in the NYS taxes. Upon review and error correction it asked to run an education credit check. After that it made my state due amount 0. The numbers on the review sheet showed 0 but did not add up that way. Same thing happened when doing my daughter's taxes. The only fix was to delete the state return and start over. Opened case #471159177 . The agent was great but could not fix it. When I redid the state everything went fine.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9816
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome TurboTax Experience was great! Not too hard. Will use again.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and simple I love that Turbo Tax walks you throughe everything. If it doesn't take you straight to a form you can type the name of the form you have in the search box and it will take you right to it.
Date published: 2021-02-28
Rated 5 out of 5 by from Made this stressful experience much less stressful This was my first time ever filing my own taxes - in a year that we bought a house, bought new cars, got married..there was a lot going on! TurboTax made this much less stressful than anticipated!
Date published: 2021-02-28
Rated 4 out of 5 by from GOOD BUT COULD BE BETTER I could not find you LIVE EXPERTS so I had to figure my way around the following problems: your software would not let me file because there were no dollar amounts on the RMD form. Obviously I did not take any funds out due to the COVID exception for 2020. I had to physically remove that form from the prosed filing. Your SELLING A HOUSE AND BUYING ANOTHER HOUSE software needs revision to include move information about detailing home improvements on old house and new house costs offset against potential capital gains. Also, your software kept classifying my normal monthly state pension payments as a RMD, WHEN IT WAS NOT!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Easy to Use Turbo Tax is Easy to Use and Understand Have used for several years now
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE TURBO TAX EASY TO USE. CONFIDENT I WOULD REFER TURBO TAX TO MY FAMILY AND FRIENDS
Date published: 2021-02-28
Rated 5 out of 5 by from fast and easy It was very easy to use especially for my first time filing my own taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome Easy to use and guided help all throughout the process
Date published: 2021-02-28
Rated 5 out of 5 by from eASY AS 1 2 3 ANYONE CAN DO THIS!!!!!!!!!!!!!!!!!!!!!! IT IS SO EASY, JUST ANSWER THE QUESTIONS
Date published: 2021-02-28
Rated 4 out of 5 by from Overall Great I use TurboTax every year. It's easy and works great most years. This year there was a glitch in the NYS taxes. Upon review and error correction it asked to run an education credit check. After that it made my state due amount 0. The numbers on the review sheet showed 0 but did not add up that way. Same thing happened when doing my daughter's taxes. The only fix was to delete the state return and start over. Opened case #471159177 . The agent was great but could not fix it. When I redid the state everything went fine.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9816