TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax actually IS awesome! I hate doing my taxes. This year, TurboTax changed a few ways they prepare your taxes and I actually enjoyed it. I was done in an hour.
Date published: 2021-02-21
Rated 5 out of 5 by from Help was fantastic! Some how I missed paying for the state form. Was then prevented from efiling both Federal and State forms. Craig spent a lot of effort finding a work around. I am very thankful as I did not want to visit the post office due to Covid.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo works Mostly ok but there were some issues: 1) how to handle 1095B is not clear 2)RMD at the moment is not 7.5 years old but is 72 3)had the wrong value for my state refund forwarded from 2019 to 2020 4)keeps bringing up some old mutual funds that were previously deleted 5) hard to find where I entered car tax info but i finally found it 6) hard to find an unused nickname
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax is helpful It was a good experience filing my tax return using TurboTax. Some sections were kind of confusing, but with a help of TurboTax representative was able to complete my process.
Date published: 2021-02-21
Rated 4 out of 5 by from Still Use but 2020 Not as Good as in Past Issues with prompting for certain deductions. Remembered them myself and when looking for them. Peculiar given that these deductions have been taken for many years. Things like classroom supplies above the line credits and 529 carryforwards. Can't understand this. The #1 strength of Turbo in my view has been as an insurance against missed tax law changes and missed deductions. Second value of Turbo is tracking carryforwards. I expect this. When I went to deal with carryforward I had to calculate myself.
Date published: 2021-02-21
Rated 5 out of 5 by from so helpful and easy! so helpful and easy! thank you! couldnt have been better
Date published: 2021-02-21
Rated 5 out of 5 by from Love it Was really easy to use and helpful. Loved the easy upload of the W-2 forms
Date published: 2021-02-21
Rated 5 out of 5 by from love turbo tax i have been using turbo tax for over 15yrs and love it
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Its so simple even old people can navigate without worrying
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and Helpful Turbo taxes helped me complete my taxes and less than a hour.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9816
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax actually IS awesome! I hate doing my taxes. This year, TurboTax changed a few ways they prepare your taxes and I actually enjoyed it. I was done in an hour.
Date published: 2021-02-21
Rated 5 out of 5 by from Help was fantastic! Some how I missed paying for the state form. Was then prevented from efiling both Federal and State forms. Craig spent a lot of effort finding a work around. I am very thankful as I did not want to visit the post office due to Covid.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo works Mostly ok but there were some issues: 1) how to handle 1095B is not clear 2)RMD at the moment is not 7.5 years old but is 72 3)had the wrong value for my state refund forwarded from 2019 to 2020 4)keeps bringing up some old mutual funds that were previously deleted 5) hard to find where I entered car tax info but i finally found it 6) hard to find an unused nickname
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax is helpful It was a good experience filing my tax return using TurboTax. Some sections were kind of confusing, but with a help of TurboTax representative was able to complete my process.
Date published: 2021-02-21
Rated 4 out of 5 by from Still Use but 2020 Not as Good as in Past Issues with prompting for certain deductions. Remembered them myself and when looking for them. Peculiar given that these deductions have been taken for many years. Things like classroom supplies above the line credits and 529 carryforwards. Can't understand this. The #1 strength of Turbo in my view has been as an insurance against missed tax law changes and missed deductions. Second value of Turbo is tracking carryforwards. I expect this. When I went to deal with carryforward I had to calculate myself.
Date published: 2021-02-21
Rated 5 out of 5 by from so helpful and easy! so helpful and easy! thank you! couldnt have been better
Date published: 2021-02-21
Rated 5 out of 5 by from Love it Was really easy to use and helpful. Loved the easy upload of the W-2 forms
Date published: 2021-02-21
Rated 5 out of 5 by from love turbo tax i have been using turbo tax for over 15yrs and love it
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Its so simple even old people can navigate without worrying
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and Helpful Turbo taxes helped me complete my taxes and less than a hour.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9816