TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Jaime81 from
TurboTax actually IS awesome!
I hate doing my taxes. This year, TurboTax changed a few ways they prepare your taxes and I actually enjoyed it. I was done in an hour.
Date published: 2021-02-21
Rated 5 out of 5 by
Bob turbo from
Help was fantastic!
Some how I missed paying for the state form. Was then prevented from efiling both Federal and State forms. Craig spent a lot of effort finding a work around. I am very thankful as I did not want to visit the post office due to Covid.
Date published: 2021-02-21
Rated 4 out of 5 by
BillHurt from
Turbo works
Mostly ok but there were some issues: 1) how to handle 1095B is not clear 2)RMD at the moment is not 7.5 years old but is 72 3)had the wrong value for my state refund forwarded from 2019 to 2020 4)keeps bringing up some old mutual funds that were previously deleted 5) hard to find where I entered car tax info but i finally found it 6) hard to find an unused nickname
Date published: 2021-02-21
Rated 4 out of 5 by
ricardorg from
TurboTax is helpful
It was a good experience filing my tax return using TurboTax. Some sections were kind of confusing, but with a help of TurboTax representative was able to complete my process.
Date published: 2021-02-21
Rated 4 out of 5 by
Teach68VA from
Still Use but 2020 Not as Good as in Past
Issues with prompting for certain deductions. Remembered them myself and when looking for them. Peculiar given that these deductions have been taken for many years. Things like classroom supplies above the line credits and 529 carryforwards. Can't understand this. The #1 strength of Turbo in my view has been as an insurance against missed tax law changes and missed deductions. Second value of Turbo is tracking carryforwards. I expect this. When I went to deal with carryforward I had to calculate myself.
Date published: 2021-02-21
Rated 5 out of 5 by
angie112811 from
so helpful and easy!
so helpful and easy! thank you! couldnt have been better
Date published: 2021-02-21
Rated 5 out of 5 by
hs29fan from
Love it
Was really easy to use and helpful. Loved the easy upload of the W-2 forms
Date published: 2021-02-21
Rated 5 out of 5 by
KatieJ77 from
love turbo tax
i have been using turbo tax for over 15yrs and love it
Date published: 2021-02-21
Rated 5 out of 5 by
Oldies2 from
Awesome
Its so simple even old people can navigate without worrying
Date published: 2021-02-21
Rated 5 out of 5 by
Scott2701 from
Easy and Helpful
Turbo taxes helped me complete my taxes and less than a hour.
All TurboTax® Offerings Reviews - Page 9816
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Jaime81 from
TurboTax actually IS awesome!
I hate doing my taxes. This year, TurboTax changed a few ways they prepare your taxes and I actually enjoyed it. I was done in an hour.
Date published: 2021-02-21
Rated 5 out of 5 by
Bob turbo from
Help was fantastic!
Some how I missed paying for the state form. Was then prevented from efiling both Federal and State forms. Craig spent a lot of effort finding a work around. I am very thankful as I did not want to visit the post office due to Covid.
Date published: 2021-02-21
Rated 4 out of 5 by
BillHurt from
Turbo works
Mostly ok but there were some issues: 1) how to handle 1095B is not clear 2)RMD at the moment is not 7.5 years old but is 72 3)had the wrong value for my state refund forwarded from 2019 to 2020 4)keeps bringing up some old mutual funds that were previously deleted 5) hard to find where I entered car tax info but i finally found it 6) hard to find an unused nickname
Date published: 2021-02-21
Rated 4 out of 5 by
ricardorg from
TurboTax is helpful
It was a good experience filing my tax return using TurboTax. Some sections were kind of confusing, but with a help of TurboTax representative was able to complete my process.
Date published: 2021-02-21
Rated 4 out of 5 by
Teach68VA from
Still Use but 2020 Not as Good as in Past
Issues with prompting for certain deductions. Remembered them myself and when looking for them. Peculiar given that these deductions have been taken for many years. Things like classroom supplies above the line credits and 529 carryforwards. Can't understand this. The #1 strength of Turbo in my view has been as an insurance against missed tax law changes and missed deductions. Second value of Turbo is tracking carryforwards. I expect this. When I went to deal with carryforward I had to calculate myself.
Date published: 2021-02-21
Rated 5 out of 5 by
angie112811 from
so helpful and easy!
so helpful and easy! thank you! couldnt have been better
Date published: 2021-02-21
Rated 5 out of 5 by
hs29fan from
Love it
Was really easy to use and helpful. Loved the easy upload of the W-2 forms
Date published: 2021-02-21
Rated 5 out of 5 by
KatieJ77 from
love turbo tax
i have been using turbo tax for over 15yrs and love it
Date published: 2021-02-21
Rated 5 out of 5 by
Oldies2 from
Awesome
Its so simple even old people can navigate without worrying
Date published: 2021-02-21
Rated 5 out of 5 by
Scott2701 from
Easy and Helpful
Turbo taxes helped me complete my taxes and less than a hour.
All TurboTax® Offerings Reviews - Page 9816
Date published: 2021-02-21