TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Its Unbelievable that you increased the charge! Easy been here for five years doing my taxes but unfortunately unhappy with the charge!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is a life saver! Not only does this app allow you to file for yourself, they help you even more than if you were to go in to an office. very thorough and This year I decided to get MAX and all assistance i could and because of turbo tax I will be able to get my family back on our feet again, since covid-19 cost us everything. you have no idea how happy we are. THANKYOU TURBO TAX!!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is fantastic. Been turbotax for years and will continue using it.
Date published: 2021-02-23
Rated 5 out of 5 by from taxes made easy TurboTax is very user friendly. Taxes do not have to be scary thanks to Turbotax
Date published: 2021-02-23
Rated 1 out of 5 by from Not worth the extra Money Payed the extra money for deluxe and was a waste of money. Couldn’t change it back to the free one.
Date published: 2021-02-23
Rated 2 out of 5 by from ERROR IN SOFTWARE Had to refile california return due to error in turbotax software.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbotax is great Easy and quick timely manner easy to follow instructions
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome tax program The program walked through all the steps and provided references or answered questions at each step.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax it's easy Fast and easy to fill out. Good explanations on trying to do it by yourself
Date published: 2021-02-23
Rated 3 out of 5 by from Frustrating Bugs I'll go from major bugs to UX improvements. 1. The feature to autofill forms when importing documents from external companies was really great. During the review section however, I kept running into a bug that complained that one of my values cannot be zero. It can be blank but not zero. The value was not zero but less than 1 and the app kept rounding down to zero. Very annoying bug. 2. The review text box that I'm currently typing this in doesn't allow me to expand despite the icon to expand being present. 3. At one point, I confused my Roth IRA with Roth 401k and summed the contributions together, giving me a near heart attack about the penalty I would pay for over contributing. Would be nice if there was a banner or header to clarify. Something like "This is for your Roth IRA, not for your Roth 401k". 4. Had inconveniences to navigate to a certain part of the workflow. For example, the earlier mentioned bug forced me to navigate to a sub-sub-section of the Federal section multiple times. Would be nice to have a breadcrumb feature for the current section I'm in.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9815
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Its Unbelievable that you increased the charge! Easy been here for five years doing my taxes but unfortunately unhappy with the charge!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is a life saver! Not only does this app allow you to file for yourself, they help you even more than if you were to go in to an office. very thorough and This year I decided to get MAX and all assistance i could and because of turbo tax I will be able to get my family back on our feet again, since covid-19 cost us everything. you have no idea how happy we are. THANKYOU TURBO TAX!!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is fantastic. Been turbotax for years and will continue using it.
Date published: 2021-02-23
Rated 5 out of 5 by from taxes made easy TurboTax is very user friendly. Taxes do not have to be scary thanks to Turbotax
Date published: 2021-02-23
Rated 1 out of 5 by from Not worth the extra Money Payed the extra money for deluxe and was a waste of money. Couldn’t change it back to the free one.
Date published: 2021-02-23
Rated 2 out of 5 by from ERROR IN SOFTWARE Had to refile california return due to error in turbotax software.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbotax is great Easy and quick timely manner easy to follow instructions
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome tax program The program walked through all the steps and provided references or answered questions at each step.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax it's easy Fast and easy to fill out. Good explanations on trying to do it by yourself
Date published: 2021-02-23
Rated 3 out of 5 by from Frustrating Bugs I'll go from major bugs to UX improvements. 1. The feature to autofill forms when importing documents from external companies was really great. During the review section however, I kept running into a bug that complained that one of my values cannot be zero. It can be blank but not zero. The value was not zero but less than 1 and the app kept rounding down to zero. Very annoying bug. 2. The review text box that I'm currently typing this in doesn't allow me to expand despite the icon to expand being present. 3. At one point, I confused my Roth IRA with Roth 401k and summed the contributions together, giving me a near heart attack about the penalty I would pay for over contributing. Would be nice if there was a banner or header to clarify. Something like "This is for your Roth IRA, not for your Roth 401k". 4. Had inconveniences to navigate to a certain part of the workflow. For example, the earlier mentioned bug forced me to navigate to a sub-sub-section of the Federal section multiple times. Would be nice to have a breadcrumb feature for the current section I'm in.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9815